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Acacia Premier Hotel
Hotels
8.8
/10
Very Good
117 reviews
What Guests Say About Their Stay
Rodah Owako
10.0
/ 10
We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.
Friya
10.0
/ 10
We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all
Jesse
10.0
/ 10
What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance.
I will absolutely be coming back again and again.
In the Area
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Achieng' Oneko Rd, Market Milimani, Kisumu Central, Kisumu, Kenya
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Acacia Premier Hotel
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What's around Acacia Premier Hotel
Achieng' Oneko Rd, Market Milimani, Kisumu Central, Kisumu, Kenya
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Discover More About Acacia Premier Hotel
General
Near The West End Shopping Mall
Location
With a stay at Acacia Premier Hotel in Kisumu, you'll be on a lake, just a 1-minute walk from The West End Shopping Mall and 10 minutes by foot from Kisumu Impala Sanctuary. This luxury hotel is 0.6 mi (1 km) from Kisumu Clock Tower and 0.9 mi (1.5 km) from Dunga Bay.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
The West End Shopping Mall - 0.1 km / 0.1 mi
Kisumu Impala Sanctuary - 0.9 km / 0.5 mi
Kisumu Clock Tower - 1 km / 0.6 mi
Dunga Bay - 1.5 km / 0.9 mi
Masai Craft Market - 1.6 km / 1 mi
Kisimu museum - 2.4 km / 1.5 mi
Hippo Point - 3.1 km / 2 mi
Maragoli Hills - 24 km / 14.9 mi
Kit-Mikayi - 29.7 km / 18.4 mi
Muliro Gardens - 51.5 km / 32 mi
The nearest airports are:
Kisumu (KIS) - 5.2 km / 3.2 mi
Kakamega (GGM) - 53.8 km / 33.4 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Kisumu? This hotel has 1862 square feet (173 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy barbecue at Aqua Pool, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 93 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Acacia Premier Hotel
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Hotel Services
- Laundry service
- Newspaper in lobby
- Express check-in
- Wedding service
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- TV lounge
- Spa
- Health club
- Barbecue
- Fitness center
- Sun loungers
General
- Banquet
- Smoking area
- Parking
- Terrace
Business Facilities
- Business facilities
- Conference center
- Conference rooms
Food and Drinks
- Buffet breakfast
- Breakfast
Transportation
- Airport transfer
- Storage
Connectivity
- LAN Internet
- Free WiFi
Public Facilities
- Safety deposit box
- Elevator
Kids and Pets
- Babysitting
Family-friendly Facilities
- Children pool
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Acacia Premier Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pool access available from 8 AM to 6 PM.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
14:00 - 20:00
Check-out:
Before 10:00
- Airport shuttle fee: USD 20.00 per vehicle (one way)
- Rollaway bed fee: USD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, Contactless check-out is available, Contactless check-in is available
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 20:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Acacia Premier Hotel | 93 |
Number of floors in Acacia Premier Hotel | 5 |
Another facilities in Acacia Premier Hotel | Laundry service, Newspaper in lobby, Express check-in, Wedding service, Multilingual staff |
Frequently asked question in Acacia Premier Hotel
What are available facilities at Acacia Premier Hotel?
There are top facilites at Acacia Premier Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Acacia Premier Hotel?
The standard check-in time at Acacia Premier Hotel is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
Does Acacia Premier Hotel provide breakfast?
Yes, Acacia Premier Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Acacia Premier Hotel?
Acacia Premier Hotel is a 4.5-star hotel.
How many floors does Acacia Premier Hotel have?
Acacia Premier Hotel has 5 floors.
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More Reviews from Other Guests in Acacia Premier Hotel
Overall Ratings & Reviews Acacia Premier Hotel
Other sources (117)
8.8
Very Good
From 117 reviews
Cleanliness
9.0
Room Comfort
8.6
Service and Facilites
9.0
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Traveler Reviews Acacia Premier Hotel
Number of reviews per page
20
40
Top reviews
Dan
Business with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great food, nice rooms and great staff
Dave
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Staff was fantastic!!
Wilson
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The rooms as spotless and very spacious.
Rodah Owako
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.
RADHIKA
Family
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
good stay. only issue was it takes a long time to get food served around the pool area, quite slow
Friya
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all
Patricia
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Great staff
Jesse
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance.
I will absolutely be coming back again and again.
Read More
Diddy
Friends and Family
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
It was amazing I will definitely be back
The staff was friendly
The rooms was clean and had ac
The breakfast was amazing
We were able to even get dinner
There is WiFi and tv has options to access YouTube for my young one
Verified traveler
Friends and Family
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Excellent spot to rest in the heart of Kisumu. The hotel has all the expected amenities and more. It’s a welcome spot when exploring the beautiful Lake Victoria region.
Dan
Leisure Family
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Very friendly staff
Camille
Business
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Teresa
Business and Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Verified traveler
Business
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
John
Leisure with Partner
6.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Uyi
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Excellent...
Brad
Business
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Great location. Great staff
marcus
Leisure
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint
Danielle
Business
6.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.
Read More
Patricia
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Great stay
Number of reviews per page
20
40
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