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Our stay was made exceptional by the warm and attentive hospitality of the staff, especially Zafar, whose friendliness left a lasting impression. The F&B team delivered service with impeccable courtesy, adhering to SOPs while ensuring a pleasant and refined dining experience. We also thoroughly enjoyed the cycling activity, the spacious surroundings, and scenic environment made it both relaxing and engaging, never once feeling monotonous. Altogether, it was a truly memorable experience that combined excellent service, enjoyable activities, and a beautiful setting.

Love the environment and room. Staff is helpful and nice. Will be back again.

Check-in was very fast, and the room was ready early. The ambiance was very cozy. Many activities offered. My kids were very happy.

I had a wonderful stay at Swiss-Belhotel Kuantan. The highlight of my stay was definitely the room balcony view overlooking the sea—it was so calming and beautiful, especially in the early morning. Waking up to catch the golden sunrise from the balcony was truly unforgettable. The view alone made the stay feel extra special and worth every moment. The breakfast spread was also massive, with plenty of choices to enjoy. Everything was well-prepared and satisfying, making it a great way to start the day. Overall, it was a relaxing and refreshing seaside getaway, perfect for anyone looking to unwind and enjoy a beautiful ocean view.

The best resort in Kuantan, complete with a small waterpark for kids. Really worth for money.

The staff was very friendly and helpful. Business travel will always select this hotel.

It's really good here. I asked for the room decoration to be done. It's really good here. Breakfast has a lot of choice and is delicious. There's a fireshow at night. There's a big pool inside. There's a lot of food around.

Excellent, staff very friendly, food very delicious, will come again and again. Thank you.

Stayed at Hyatt Regency Kuantan and had a pleasant experience. The room was clean and comfortable. Rizal was very friendly and helpful, and kindly allowed early check-in at around 3pm and late checkout at 1pm, which was very generous. The hotel explanation was clear, and the accessibility around the hotel was good. Overall, smooth process and great service.

The hotel is in the heart of Kuantan town, easy to access. The biggest hotel room ever with such a low price. The best shower I had with good water pressure. Room clean and tidy. Breakfast is good for the price you've paid. Will stay again next time.