De Garden Hotel is a 3-star hotels that has been welcoming guests since 2010.
De Garden Hotel is part of Independent.
There are 123 rooms spread across 5 floors.
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De Garden Hotel
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8.0
Very Good
325 reviews
What Guests Say About Their Stay
Luqman Hakim
10.0
/ 10
Hard to use hot water dispenser machine.
The bathroom water drain clogged, but solved by the maintenance.
Bathroom floor feels oily.
Verified traveler
10.0
/ 10
Ample parking. Friendly staff. Good room, clean and well maintained. Good ambiance too. Free breakfast. Recommended.
Verified traveler
10.0
/ 10
This was my second time staying here.
The complimentary breakfast was used to be a buffet, but now served as individual portion to be chosen among 2/3 selections. Personally, it wasn't enough for me.
The bed was exceptionally "fresh" because the linen was fragrant and gave a very comfortable slumber.
Other things were as good as before and all-round awesome!
In the Area
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Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200
Main Facilities
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Parking
Restaurant
Luggage storage
Elevator
Laundry
Wheelchair accessible
What's around De Garden Hotel
Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200
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General Information
De Garden Hotel is a 3-star hotels that has been welcoming guests since 2010. De Garden Hotel is part of Independent. There are 123 rooms spread across 5 floors.
Location
Located at Lorong Cempa (Off Jalan Telaga Air) in Seberang Perai, Malaysia. Those looking to explore will find Masjid Al-Abrar, Mount Jerai Botanical Park, and Masjid Al Bukhary Bandar Baru Sungai Pinang (Al Bukhary Mosque) nearby. Closest airport is PU Butterworth, 5.598 km away from the accommodation.
Facilities & Amenities
De Garden Hotel has Parking, Restaurant, Luggage storage, Elevator, Laundry, and more.
Business Facilities
For guests traveling for work, De Garden Hotel has Conference room and Meeting facilities available.
Dining
Guests can stop by the café.
Contact
Email: reservation@degardenhotel.com.my
Phone number: +6043322000
Website: www.degardenhotel.com.my
All facilities in De Garden Hotel
Others
Food and Drinks
- BREAKFAST_AVAILABLE
- Buffet breakfast
- Cafe
Nearby Facilities
- GROCERY_STORE
- Supermarket
- Laundry
General
- Parking
- Smoking area
Hotel Services
- Luggage storage
- Express check-out
- Front desk
- Newspaper
- CONCIERGE_SERVICES
- Bellhop
- Newspaper in lobby
- Express check-in
- _24H_SECURITY
- Doorman
Public Facilities
- Elevator
- SAFE_DEPOSIT_AT_FRONT_DESK
- Restaurant
Accessibilty
- Wheelchair accessible
- WHEELCHAIR_ACCESSIBLE_PARKING
Connectivity
- WIFI_ACCESS
- WiFi in public area
Business Facilities
- Printer
- Photocopier
- Conference room
- Meeting facilities
Transportation
- SECURED_PARKING
Accommodation Policy & General Information in De Garden Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
IMPORTANT_NOTICE
Deposit Policy
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash and debit card.
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash and debit card.
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 19:00 - to 07:00 - 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at De Garden Hotel | 123 |
Number of floors in De Garden Hotel | 5 |
Another facilities in De Garden Hotel | BREAKFAST_AVAILABLE, Buffet breakfast, Cafe, GROCERY_STORE, Supermarket |
Frequently asked question in De Garden Hotel
What is normal check-in & check-out time at De Garden Hotel?
The standard check-in time at De Garden Hotel is starting from 15:00 - 19:00 while the latest check-out time is at 07:00 - 12:00
Does De Garden Hotel provide breakfast?
Yes, De Garden Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of De Garden Hotel?
De Garden Hotel is a 3.0-star hotel.
How many floors does De Garden Hotel have?
De Garden Hotel has 5 floors.
How many rooms are available at De Garden Hotel?
De Garden Hotel has 123 rooms in total.
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More Reviews from Other Guests in De Garden Hotel
Overall Ratings & Reviews De Garden Hotel
Traveloka (177)
Other sources (148)
8.3
Very Good
From 177 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.2
Meal
7.8
Location
8.0
Service and Facilites
8.1
People often mention about De Garden Hotel
All
Check-in/out Time (2)
Room Space (2)
Distance to City Center (1)
Family Friendly (1)
Staff Friendliness (1)
Activity Option (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Taste (1)
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Traveler Reviews De Garden Hotel
Number of reviews per page
20
40
Customer reviews
h***m
Business
9.1
/10
Reviewed 10 week(s) ago
Recommend to stay, whether you are on business or with family. Easy parking. Eatery places just nearby.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest,
Thank you so much for your wonderful recommendation!
We are delighted to hear that you enjoyed your stay, whether traveling for business or with your family. Providing a welcoming environment for all types of travelers is very important to us. It is also great to know that you appreciated our easy parking and the convenient selection of nearby eateries to explore.
Your kind feedback means a lot to our entire team and motivates us to keep delivering great experiences. We would love to welcome you and your family back again very soon!
Warm Regards,
De Garden Hotel
N***n
Business
8.5
/10
Reviewed 12 week(s) ago
The room is clean and has a lot of parking.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest,
Thank you so much for your great feedback! We are delighted to hear that you found your room to be clean and that you appreciated the convenience of our ample parking space.
Making your arrival and stay as seamless and comfortable as possible is always our goal. We truly value your support and look forward to welcoming you back for another smooth and pleasant experience soon!
Warm Regards,
De Garden Hotel
H***i
Transit
6.4
/10
Reviewed 108 week(s) ago
Actually room size and cleanliness was okay, but for a 3 star hotel standard, it was terrible as they only give 1 room key, and didn't allow for 2nd key. As I booked the twin bed room for 2 people, very troublesome when one people want to go out and the other are sleeping (the only 1 keycard given have to be put for aircon and light). Staff was friendly and okay, however check in and check out time could be improved for faster processing time.
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1 people find it helpful
R
Ravee
9.4
/10
Reviewed 138 week(s) ago
Nice and the all employees are 👍😁 and humble 😎🥳
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pk
pak k.
9.7
/10
Reviewed 139 week(s) ago
During my stay at the hotel, I feel like the room is quite spacious. The bed is comfortable, not too hard, not too soft. The bad part is the programs on the TV. It's very limited with one channel which you can watch. The rest is OK.
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AA
AMAH A. T.
10.0
/10
Reviewed 141 week(s) ago
Staffs are very friendly and helpful. Room is clean and spacious, parking area provided.
1 people find it helpful
Zahid b. D.
8.5
/10
Reviewed 179 week(s) ago
Nice place to stay and not the busy area.
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WP
Wong P. Y.
8.5
/10
Reviewed 189 week(s) ago
Clean, have parking. Not too dark for me. Just the toilet seat looks old. Should change new.
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Muhamad H. B. M.
8.0
/10
Reviewed 210 week(s) ago
Good stay for short trip. Can come back later.
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WI
WAN I. B. W. A.
9.7
/10
Reviewed 215 week(s) ago
The room very clean, quite big, so comfortable, I like very much, next time if I come here again for sure I will check in here.
Find this review helpful?
wb
wadilis b. m. s.
6.3
/10
Reviewed 216 week(s) ago
Hi, We already stayed at this hotel before in 2018. That time the hotel is awesome. But now we think something need to be done to bring back the place same like before. Maybe because of the MCO. We not going to stay again at this hotel. Regards. Wadi.
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Muhamad H. B. M.
8.5
/10
Reviewed 218 week(s) ago
Good stay, spacious, good breakfast. Worth stay.
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LY
Ladida Y.
8.8
/10
Reviewed 224 week(s) ago
Nice and professional staffs. Convenient location.
1 people find it helpful
Liew K. C.
8.5
/10
Reviewed 227 week(s) ago
So far OK~Just the lighting problem
1 people find it helpful
N
NIKMAN
8.3
/10
Reviewed 291 week(s) ago
Nice and clean bedroom but waiting so long to check out
1 people find it helpful
Mohd Fairuz
Family
5.8
/10
Reviewed 349 week(s) ago
Booked a studio. But actually not a studio standard. Room very small. Cramped. Not worth the money paid.
2 people find it helpful
NI
NOOR I. B. A. H.
Romantic
8.5
/10
Reviewed 351 week(s) ago
This accommodation is superb! Friendly staffs
Find this review helpful?
FS
Fatin S.
Romantic
8.7
/10
Reviewed 353 week(s) ago
Good service and environment .
1 people find it helpful
SB
Saumiyah B. M. M.
Shopping and Culinary
9.7
/10
Reviewed 359 week(s) ago
I check in with my friend for one night. And we really enjoyed our vacation. Especially the balcony view. Im quite surprise and don’t expect at all. We really like it and can see Komtar from our room. Just need to upgraded the wifi because a bit slow. And TV channel also don’t have many channel. Other than that, we are satisfied. Staff was friendly and they give permission to check out at 1pm. Do not worry about parking because this hotel have a lot of parking and Also have a nice view. It have breakfast but we don’t take it so don’t know how the food is.Definitely will come again nextime. Thank you 😘
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+2
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Pong Jaw Lin
Business
8.5
/10
Reviewed 360 week(s) ago
Good service and clean, more parking place
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Number of reviews per page
20
40
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