Does Grand Riverview Hotel provide parking?

Yes, Grand Riverview Hotel provides parking. Please confirm details directly with the hotel.

Does Grand Riverview Hotel have a swimming pool?

Yes, a swimming pool is available at Grand Riverview Hotel.

What do past guests say about Grand Riverview Hotel?

Grand Riverview Hotel is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

KRW | EN

Support

Search Hotels

Grand Riverview Hotel

Name: Grand Riverview Hotel
Address: Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000, Jalan Post Office Lama, Kelantan, 15000, Malaysia
Rating: 8.3

Hotels

Finding rooms for you...

8.3

/10

Very Good

1,090 reviews

What Guests Say About Their Stay

S***i

8.5

/ 10

Had a pleasant stay at Grand Riverview Hotel. The hotel was clean and comfortable, and the staff were friendly and helpful. The food was also good. Overall, a nice and enjoyable stay. Would definitely consider coming back again.

N***a

9.7

/ 10

I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.

See original

MOHD SHAMSHUL NIZAM ABDULLAH

9.1

/ 10

Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.

NurIza A. B.

9.7

/ 10

Good location! Spacious room, worth every penny. Nice foods.

Muhammad A. H.

9.4

/ 10

Great hotel with good facilities, room are spacious and clean. Sufficient amenities + fast response.

In the Area

See Map

Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000

Main Facilities

This accommodation offers:

Outdoor pool

Children pool

Swimming pool

Laundry service

Restaurant

Luggage storage

Elevator

Laundry

Business facilities

Grand Riverview Hotel is a hotel is located at Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Grand Riverview Hotel

Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000

Discover More Places

Discover More About Grand Riverview Hotel

Location
Grand Riverview Hotel is a hotel is located at Chinatown.

About Grand Riverview Hotel

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Riverview Hotel.

Are you a shopaholic? Staying at Grand Riverview Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Grand Riverview Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Riverview Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand Riverview Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Riverview Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Riverview Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Riverview Hotel.

All facilities in Grand Riverview Hotel

Facility

Outdoor pool

Children pool

Swimming pool

Bar, Cafe and Lounge

Swimming Pool

Lobby

Exterior

Bedroom

Family-friendly Facilities

Children pool

Food and Drinks

A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast

Transportation

Area shuttle with surcharge
Valet parking

General

AC
Reception hall
Banquet
Connecting rooms
Swimming pool
Smoking area

Accessibilty

Accessible parking
Wheelchair accessible

Business Facilities

Business center
Conference room
Meeting facilities
Business facilities

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Supermarket

Things to Do

Outdoor pool

Connectivity

Free WiFi

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Separate shower and tub
Shower
TV

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours
Wedding service

Accommodation Policy & General Information in Grand Riverview Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Riverview Hotel	299
Number of floors in Grand Riverview Hotel	11
Another facilities in Grand Riverview Hotel	Children pool, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in Grand Riverview Hotel

What is normal check-in & check-out time at Grand Riverview Hotel?

The standard check-in time at Grand Riverview Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Grand Riverview Hotel provide breakfast?

Yes, Grand Riverview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Riverview Hotel?

Grand Riverview Hotel is a 4.0-star hotel.

How many floors does Grand Riverview Hotel have?

Grand Riverview Hotel has 11 floors.

How many rooms are available at Grand Riverview Hotel?

Grand Riverview Hotel has 299 rooms in total.

See All

More Reviews from Other Guests in Grand Riverview Hotel

Overall Ratings & Reviews Grand Riverview Hotel

Traveloka (790)

Other sources (300)

8.5

Very Good

From 790 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Riverview Hotel

All

Bathroom (5)

Taste (5)

Room Space (4)

Bedroom (4)

Family Friendly (3)

Staff Friendliness (3)

Variety (3)

Distance to City Center (2)

Surroundings (2)

Accessibility (2)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Riverview Hotel

Number of reviews per page

Customer reviews

khautsar a.

Staycation

10.0

/10

Reviewed 9 week(s) ago

The room is very comfortable. The air conditioner is very cold. There is an iron and iron board. The breakfast is delicious. There is laksam.

See original

Find this review helpful?

Accommodation's Reply

13 Oct 2026

Dear Mr.Khautsar, Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed your stay and were satisfied with the comfort and cleanliness of our room. Your kind words are greatly appreciated and will certainly be shared with our team. We look forward to welcoming you back for another pleasant stay with us. Warm Regards, Hotel Management

S***i

8.5

/10

Reviewed 10 week(s) ago

Find this review helpful?

Accommodation's Reply

13 Oct 2026

Dear Guest, Thank you for positive feedback We delighted that you enjoyed your stay with us and truly appreciate your kind words. We hope to welcome you back again soon. Warm Regards, Grand Riverview Hotel Kelantan.

N***r

8.4

/10

Reviewed 17 week(s) ago

Sweet food, beautiful place, worth the price

See original

Find this review helpful?

Accommodation's Reply

13 Oct 2026

M***d

Staycation

8.5

/10

Reviewed 31 week(s) ago

Nice view. Food is average, enhancement needed. Room quite big. Infotainment in the room is limited. Overall is OK

Find this review helpful?

Accommodation's Reply

13 Oct 2026

Verified Traveler

Business

8.9

/10

Reviewed 51 week(s) ago

- The location is strategic. - The bed is quite smelly.

1 people find it helpful

Accommodation's Reply

13 Oct 2026

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We truly value your comments and have taken note of the concerns raised regarding your room. Your feedback will be shared with the relevant department for further improvement. We hope to have the opportunity to welcome you back and provide you with a much-improved experience on your next visit. Warm Regards, Hotel Management

Sharizan N.

10.0

/10

Reviewed 54 week(s) ago

I borugt all my kids and it was very family-firendly. Not to forget there was wireless charger which was very helpful as i forget to bring mine.

Find this review helpful?

Accommodation's Reply

22 Oct 2026

Dear Mr.Sharizan, Thank you for positive feedback We delighted that you enjoyed your stay with us and truly appreciate your kind words. We hope to welcome you back again soon. Warm Regards, Grand Riverview Hotel Kelantan.

Verified Traveler

Leisure

8.5

/10

Reviewed 58 week(s) ago

The room is spacious, breakfast was good

Find this review helpful?

N***a

9.7

/10

Reviewed 61 week(s) ago

I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.

See original

Find this review helpful?

G***t

Transit

8.8

/10

Reviewed 68 week(s) ago

Friendly staff. Easy check-in & out.

Find this review helpful?

H***N

10.0

/10

Reviewed 69 week(s) ago

worth the price... can come again...

See original

2 people find it helpful

Nor J.

8.8

/10

Reviewed 89 week(s) ago

Warm hospitality by the staff. Room price is reasonable

Find this review helpful?

Nash

Leisure

6.3

/10

Reviewed 109 week(s) ago

Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.

1 people find it helpful

A***N

Leisure

9.1

/10

Reviewed 127 week(s) ago

Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.

Find this review helpful?

MOHD SHAMSHUL NIZAM ABDULLAH

9.1

/10

Reviewed 138 week(s) ago

Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.

Find this review helpful?

Abdul R. A. K.

9.1

/10

Reviewed 140 week(s) ago

The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.

Find this review helpful?

Dennis O.

9.4

/10

Reviewed 166 week(s) ago

Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.

1 people find it helpful

Nur L. B. A. H.

5.9

/10

Reviewed 172 week(s) ago

Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu

1 people find it helpful

Tan S. X.

8.4

/10

Reviewed 177 week(s) ago

Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.

Find this review helpful?

Noh Sook Yee

5.1

/10

Reviewed 182 week(s) ago

I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.

1 people find it helpful

KHAIRUL A. M.

6.0

/10

Reviewed 185 week(s) ago

I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.

Find this review helpful?

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Kota Bharu

Indonesia (Bahasa Indonesia)

Global (English)

Malaysia (English)

Malaysia (Bahasa Malaysia)

Philippines (English)

Singapore (English)

ไทย (ภาษาไทย)

Việt Nam (Tiếng Việt)

Partner with Traveloka

About Traveloka

Products

Others

Download Traveloka App

Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48