Hotel Continental Penang is a 3-star hotels.
The accommodation went through a renovation in 2022.
Hotel Continental Penang is part of Independent.
There are 231 rooms spread across 19 floors.
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Hotel Continental Penang
Hotels
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7.7
Very Good
2,493 reviews
What Guests Say About Their Stay
Fitroh M.
9.1
/ 10
Overall is considered spotless and has breakfast.
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NORIHA B. P.
8.5
/ 10
Very comfortable accommodation and very good serviced and very nice hotel view to enjoy with family.
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Muhammad Ikhwanul Ihsan
9.7
/ 10
Good, safe, convenient and affordable
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Muneswaren
9.7
/ 10
Great stay. The location is nearby food hotspots.
Tommy S.
9.7
/ 10
A very strategic hotel, bari airport penang me up grab only RM 21 just to the hotel, and adjacent to the hotel in everywhere many restaurants, and not far from the hotel there is a food cord that sells good food,
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In the Area
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5, Penang Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
Main Facilities
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This accommodation offers:
Outdoor pool
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
What's around Hotel Continental Penang
5, Penang Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
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Discover More About Hotel Continental Penang
General Information
Hotel Continental Penang is a 3-star hotels. The accommodation went through a renovation in 2022. Hotel Continental Penang is part of Independent. There are 231 rooms spread across 19 floors.
Location
Located at 5, Penang Road in Pulau Pinang, Malaysia. Those looking to explore will find Goddess of Mercy Temple, Surau Terapung Penang Port, and The Tree Top Walk nearby.
Facilities & Amenities
Hotel Continental Penang has Outdoor pool, Swimming pool, Laundry service, Parking, Restaurant, and more.
Business Facilities
For guests traveling for work, Hotel Continental Penang has Conference room and Meeting facilities available.
Contact
Email: reservations@hotelcontinental.com.my
Phone number: +6042636388
Website: www.hotelcontinental.com.my
All facilities in Hotel Continental Penang
Facility
- Outdoor pool
- Swimming pool
Others
Food and Drinks
- Buffet breakfast
Business Facilities
- Projector
- Conference room
- Meeting facilities
Nearby Facilities
- GROCERY_STORE
- Gift shop
- ATM/Banking
- Laundry
Transportation
- CAR_RENTAL
- PARKING_LIMITED_SPACE
- SECURED_PARKING
- Limo or town car service
General
- Parking
- Smoking area
- Family room
Hotel Services
- Luggage storage
- Front desk
- Laundry service
- Tours
- _24H_SECURITY
- _24_HOUR_FRONT_DESK
Public Facilities
- Elevator
- SAFE_DEPOSIT_AT_FRONT_DESK
- Restaurant
Accessibilty
- Wheelchair accessible
- WHEELCHAIR_ACCESSIBLE_PARKING
Connectivity
- WIFI_ACCESS
- WiFi in public area
Things to Do
- Outdoor pool
Accommodation Policy & General Information in Hotel Continental Penang
IMPORTANT_NOTICE
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit Policy
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash and debit card.
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit Policy
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash and debit card.
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Continental Penang | 231 |
Number of floors in Hotel Continental Penang | 19 |
Another facilities in Hotel Continental Penang | Buffet breakfast, Projector, Conference room, Meeting facilities, GROCERY_STORE |
Frequently asked question in Hotel Continental Penang
What is normal check-in & check-out time at Hotel Continental Penang?
The standard check-in time at Hotel Continental Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Continental Penang provide breakfast?
Yes, Hotel Continental Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Continental Penang?
Hotel Continental Penang is a 3.0-star hotel.
How many floors does Hotel Continental Penang have?
Hotel Continental Penang has 19 floors.
How many rooms are available at Hotel Continental Penang?
Hotel Continental Penang has 231 rooms in total.
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More Reviews from Other Guests in Hotel Continental Penang
Overall Ratings & Reviews Hotel Continental Penang
Traveloka (1,899)
Other sources (594)
8.1
Very Good
From 1,899 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
7.9
Meal
7.3
Location
8.5
Service and Facilites
7.8
People often mention about Hotel Continental Penang
All
Distance to City Center (3)
Accessibility (2)
Ambiance (2)
Soundproof (2)
Staff Friendliness (1)
Room Space (1)
Hotel Area (1)
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Traveler Reviews Hotel Continental Penang
Number of reviews per page
20
40
Customer reviews
S***a
Medical
8.1
/10
Reviewed 3 week(s) ago
I stayed in room 901. The AC couldn't be adjusted, and it was too cold. The hotel is old, but the staff is friendly and helpful.
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f***y
Medical
8.3
/10
Reviewed 27 week(s) ago
The blankets smelled, the bed was hard and itchy. But it was close to everywhere, just a short walk away.
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Accommodation's Reply
04 Jun 2026
Dear Guest,
Thank you for taking the time to share your feedback.
We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team.
Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
Verified Traveler
8.8
/10
Reviewed 28 week(s) ago
Comfortable and clean, value for money.
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Accommodation's Reply
04 Jun 2026
Dear Guest,
Thank you for your wonderful review and for choosing to stay with us.
We are delighted to know that you had an enjoyable experience during your stay. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering excellent service.
We look forward to welcoming you back on your next visit.
S***i
Leisure
8.2
/10
Reviewed 42 week(s) ago
I booked the hotel for weekend stay at very last minutes so the price like double compared to normal rate. There are many shop and food within walking distance. No iron service in room, have to go to upper level at iron room which I wish could be provided in future for comfortability. Swimming pool size and cleanliness is acceptable. No water heater or drinks bottle is provided only water dispenser outside the room. Toilet quite old but clean. I like the partially sea view from the window. Parking is provided but limited, need to verify parking card before leaving. Fast check in but only 1 access room card provided although for family room.
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Guest,
Thank you for taking the time to share your feedback.
We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team.
Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
A
Aziza
Leisure
8.8
/10
Reviewed 43 week(s) ago
Near city center but limited parking lot
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Guest,
Thank you for taking the time to share your feedback.
We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team.
Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
J***n
6.2
/10
Reviewed 66 week(s) ago
The water heater sucks. The room wasn’t comfortable at all
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Guest,
Thank you for taking the time to share your feedback.
We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team.
Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
AS
Andi S.
8.8
/10
Reviewed 66 week(s) ago
The location is good, near Kimberly Street and Chulia Street for food. Close to the iconic George Town area of Penang. It's just a shame the TV shows are only local TV. And the WiFi signal is not good. And hot water is difficult. Also a bit noisy at night because it's close to the food court which has live music and people singing.
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Guest,
Thank you for your wonderful review and for choosing to stay with us.
We are delighted to know that you had an enjoyable experience during your stay. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering excellent service.
We look forward to welcoming you back on your next visit.
sa
supriadi a.
Leisure
8.8
/10
Reviewed 120 week(s) ago
The hotel is clean and close to the city center of Gorge Town.
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3 people find it helpful
Pugelwanen
8.5
/10
Reviewed 141 week(s) ago
Easy access to reach all destination.
1 people find it helpful
B
BerryJelly
6.4
/10
Reviewed 149 week(s) ago
Will not stay there again. The towels are not clean, not enough tables and chairs; Telephone in room not working. Unless they upgrade I will not visit the hotel again. The only good thing is that it is convenient to get a Grab taxi and near to Penang Road the commercial hub of Penang.
3 people find it helpful
IN
Irna N.
6.1
/10
Reviewed 160 week(s) ago
The room had a bad odor smell up until I have to request to changed room. There is no kettle inside the room except outside of the room hotel provided LG water filter. Lucky me I just need to stay 1 night in that hotel. Furthermore the receptionist staff is the foreigner therefore the pronunciations is quiet bad to understand and communicate.
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1 people find it helpful
RP
Revi P.
5.1
/10
Reviewed 190 week(s) ago
The first day the wifi was broken, it was repaired many times but the error was due to bad weather. The second day I asked to change the room, it got smaller and dirtier. Really don't recommend it.
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3 people find it helpful
Susanna Rudian
4.8
/10
Reviewed 202 week(s) ago
No wifi, no hot water.
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1 people find it helpful
YA
Yasmint A. D.
6.3
/10
Reviewed 229 week(s) ago
Room was not ready upon arrival albeit booking was made 1 week earlier. Everything was not up to standard except the location and attentive staff despite manpower shortage: kettle, iron, TV remote not available, TV not working, poor sink drainage, poor water circulation from the water heater, extra towel not available. Room however was pleasant & neat. Major improvement and maintenance needs to be done. Kudos to the staff for being pleasant all the way despite having to deal with many shortcomings.
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4 people find it helpful
Zarina B. I.
9.7
/10
Reviewed 232 week(s) ago
Clean room. Clean pool. Satisfactory staff service.
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Iwan T.
6.2
/10
Reviewed 234 week(s) ago
Reception service is still ok, the room is not clean, the bathroom light turns off one light, the second day there is no cleaning room, only towels are given.
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3 people find it helpful
AL
Ahmad L. B. H.
8.5
/10
Reviewed 240 week(s) ago
Good but the iron board and iron they didn't send to room, but use at 19th floor.
4 people find it helpful
MH
Mohd H. B. M. I.
5.7
/10
Reviewed 247 week(s) ago
Unsatisfactory room condition. Uncomfortable smell, air conditioning is not cold and staff service is less friendly
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HM
Hamzah M.
6.2
/10
Reviewed 260 week(s) ago
Very limited parking need to park outside. Slow at counter during check in. Simple breakfast. But the room is clean.
1 people find it helpful
AB
Azimah B. M. L.
8.5
/10
Reviewed 260 week(s) ago
Strategic hotel and easy to find a place to eat ... clean..only the park is a bit narrow but overall everything is ok ..
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Number of reviews per page
20
40
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