Imperial Hotel Kuching

Clean hotel room and adjacent to shopping mall.

Hotel was very clean. Level 1 is a shopping mall, so it's convenient for you when looking for food, medicine, or groceries.

Very clean, satisfactory and friendly service.

A comfortable hotel to stay in the Kuching Sentral area.

Stayed for how many times already. And each time was a great stay.

Surprisingly good. Easy to see that this old-looking hotel, but this hotel provides much all we need. Location-wise is just in the middle of the airport and city center. The mall is attached and quite helpful. The reception guy needed more thought to provide information and getting me a nice service. Luckily, the reception lady was really helpful. This hotel easily full booked anyway. Sauna and steam were great, really enjoying them. Easy to reach Grab taxi. What else? Oh, breakfast had enough options. Nothing bad happened. Everything was great.

I stayed here after my mother underwent TKR surgery at KPJ Hospital. The hotel's advantage was that they provided a wheelchair, making it easier for my mother to move around during her stay before returning to Indonesia.

I woke up at 5.30 am because the room next to me turned on the alarm clock and the phone kept vibrating but the person didn’t seem to wake up for 10 mins and let the phone kept vibrated. Because there is not any sound proof and our bed is literally next to each other, I can feel the vibration so clear and it was very annoying and unpleasant experience as I slept late last night and hoped to catch good sleep. This place is not suitable for light sleeper. I can even hear my neighbours showering when I am in the toilet as the layout is as such. Breakfast spread is average. Fruits are fresh. Drink options can be improved like offering fresh juices. Housekeeping is only available from 9 am. The phone in my room is not working as the old phone button cannot be pressed. The toilet’s anti slippery mat is so dirty with so much black stains. Room is spacious though. The PowerPoints at dressing table and tv table are too low and too close to table that Dyson hair dryer cannot be plug onto. Staffs’ friendliness and courtesy can be improved.

The hotel staff is friendly. The hotel rooms are clean.

Very fast service and cleanliness of the hotel area

Clean and comfortable room, value for money

Very satisfied with the service of this hotel and its cleanliness.

Easy to reach from the airport, strategically located and close to the city, clean, spacious, and affordable. Thank you, I will stay here again.

Friendly and easily accessible service

Friendly and fast service and cleanliness

Good location, near to airport. Big room and comfort.

Friendly staff, fast check-in, clean rooms.

Recommended hotel. Clean and spacious rooms, cool and fragrant lobby.

My favorite hotel every time I go to Kuching, the location is close to everywhere, the rooms are spacious, comfortable, and the breakfast is also good.

The location is a bit far from the Kuching waterfront...the advantage of the hotel is that it is connected to a mall...next door