Imperial Hotel Kuching

Hotels
8.7
/10
Very Good
4,300 reviews

What Guests Say About Their Stay

Room Space (73)
Bedroom (72)
Hotel Area (62)
Bathroom (61)

Thomas t.

9.7
/ 10
The facilities are complete. There is a gym and swimming pool. The rooms are clean and comfortable. The AC is cold. Recommended to stay there.
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Verry W.

9.4
/ 10
This hotel is really good, cheap price, clean and luxurious rooms, next to the mall, sleeping here will be satisfying.
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odilo y.

9.4
/ 10
Very spacious room and clean with all amenities provided. Good breakfast. Connected to a mall to be able to buy some items easily if required.

Shu S.

8.5
/ 10
location is near. there is a boulevard restaurant at the mall and the menu is good with the good price.

Novie A.

8.5
/ 10
The hotel is very good. Strategic place because next to it is the Boulevard Mall. Want to find food, it is not difficult to go to the mall or in the future, there are many who sell food, there is an everise too. Very good hotel. Service is also okay.
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In the Area
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Jalan Datuk Tawi Sli, Kuching City Center, Kuching, Sarawak, Malaysia, 93250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
If you are looking for easy access to the city, the Imperial Hotel Kuching in Sarawak is your best bet because this 4-star hotel is strategically located near the Kuching City Centre. Here, both business and leisure travellers will find the comfort they look for. This hotel in Kuching is only 5 minutes away from the Kuching International Airport and 10 minutes from the city centre. There is a total of 338 guestrooms and suites plus 2 Executive floors that will provide you with the luxurious hotel experience during your stay. Complete with 9 types of accommodations, each is well designed with unique and interesting features that will suit all type of travellers out there. Amazing attractions are also nearby like the Malaysia-China Friendship Park.
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What's around Imperial Hotel Kuching

Jalan Datuk Tawi Sli, Kuching City Center, Kuching, Sarawak, Malaysia, 93250
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Lobby Imperial Hotel Kuching
Lobby 2 Imperial Hotel Kuching

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Overview of Imperial Hotel Kuching

Situated in the vibrant heart of Kuching City Centre,

Imperial Hotel Kuching

is a distinguished 4-star business class hotel that offers a seamless blend of modern comfort and strategic convenience. The hotel is located at Lot 3586, Jalan Datuk Tawi Sli, and enjoys a prime position directly above the Boulevard Shopping Mall, one of Kuching's most popular retail destinations. With 205 well-appointed guestrooms and suites spread across multiple floors, including two dedicated Executive floors, Imperial Hotel Kuching caters to both leisure travellers exploring the wonders of Sarawak and business guests seeking a productive base in the state capital.

What truly sets Imperial Hotel Kuching apart is its direct connectivity to the Boulevard Shopping Mall, providing guests with effortless access to a hypermarket, a bustling food court, pharmacies such as Watson and Guardian, and a variety of retail outlets — all without stepping outside. The hotel is a non-smoking property throughout, ensuring a clean and pleasant environment for every guest. From the moment you arrive at the 24-hour reception, the attentive staff are on hand to assist with everything from luggage storage to local travel recommendations, reflecting the warm Sarawakian hospitality for which this region is celebrated.

Guests consistently praise the spacious rooms, the quality of the daily breakfast buffet, and the unbeatable convenience of having a full-service shopping centre on the doorstep. Whether you are planning a family holiday, a romantic getaway, or a business trip to Kuching, Imperial Hotel Kuching delivers dependable 4-star quality in one of the city's most accessible locations. With its excellent facilities, comfortable rooms, and proximity to the Kuching Waterfront and Main Bazaar, the hotel provides a solid foundation for discovering everything that the Cat City has to offer.

Room Types at Imperial Hotel Kuching

Imperial Hotel Kuching provides a thoughtful range of room categories designed to suit different travel needs and budgets. Every room across all categories is fully carpeted and features air conditioning, a flat-screen satellite television with satellite channels, an electric kettle for tea and coffee preparation, and complimentary in-room WiFi alongside a wired internet access point. The en-suite bathrooms are fitted with a deep soaking bathtub, a separate shower, complimentary toiletries, and a hair dryer. An ironing board is also provided in each room for guest convenience. Standard check-in time is

14:00

, with check-out at

12:00

.

Superior Room

The

Superior Room

is the ideal choice for travellers who desire a comfortable and well-equipped base without the need for extra living space. Available in both King bed and Twin bed configurations, the Superior Room offers everything you need for a restful stay in Kuching. The room features warm carpeted flooring, a generous work desk suitable for business travellers, and a flat-screen satellite television for evening entertainment. The en-suite bathroom comes complete with a deep soaking bathtub, free toiletries, and ample counter space. Complimentary WiFi ensures you stay connected throughout your stay, whether you are planning the next day's itinerary or catching up on work emails. The Superior Room accommodates up to two adults comfortably and is particularly well-suited for solo travellers and couples seeking a reliable, good-value stay in central Kuching.

Deluxe Room

For guests seeking additional space and a touch of sophistication, the

Deluxe Room

measures a generous 45 square metres, making it one of the more spacious options in its category among Kuching's 4-star hotels. The Deluxe Room features a dedicated sitting area, providing a comfortable spot to relax with a book or enjoy a cup of Sarawak tea after a day of sightseeing. A distinctive timber deck adds a refined aesthetic touch that sets this room apart. Available with a King bed or Twin bed arrangement, the Deluxe Room shares all the standard in-room amenities — air conditioning, satellite television, electric kettle, complimentary WiFi, and a well-appointed bathroom with a soaking tub and premium toiletries. The extra floor space and separate lounging area make the Deluxe Room an excellent choice for couples, families with a young child, or business travellers who appreciate having room to spread out after a long day of meetings or exploration.

Executive Suite

The

Executive Suite

represents the pinnacle of comfort at Imperial Hotel Kuching, offering a truly elevated experience for discerning travellers. This suite category features a separate living room in addition to the bedroom, providing a distinct area for relaxation, entertaining, or working in privacy. Guests staying in the Executive Suite enjoy complimentary drinks as part of the enhanced in-room offering, along with exclusive access to the hotel's elegant Executive Lounge, which provides a sophisticated ambiance and premium services. The suite retains all the standard room amenities — including the deep soaking bathtub, satellite television, electric kettle, and high-speed WiFi — while adding substantially more floor space and a refined decor befitting its status. The Executive Suite is ideal for business travellers seeking a prestigious address, couples celebrating a special occasion, or anyone who simply prefers the added luxury of a separate living area during their stay in Kuching.

Facilities and Amenities

Imperial Hotel Kuching offers a comprehensive selection of facilities designed to enhance every aspect of your stay. The hotel's

outdoor swimming pool

, located on Level 6, provides a refreshing retreat from the tropical Sarawak heat. Surrounded by garden views, the pool area is an inviting space to unwind after a day of exploring Kuching's cultural attractions. The hotel features more than one pool, giving guests options whether they prefer a leisurely dip or a few laps to stay active.

Adjacent to the pool on Level 6, the

fitness centre

boasts spacious floor space with a good range of equipment and free weights. The gym is thoughtfully divided into two separate areas, with dedicated zones for yoga and stretching exercises set apart from the main equipment area. This layout allows guests to enjoy a focused workout or a calming yoga session without disturbance. A

sauna and steam room

complement the wellness facilities, offering the perfect way to relax tired muscles after a gym session or a long day of travel.

Connectivity is well taken care of, with

complimentary WiFi

accessible throughout all public areas and guestrooms. Guests who drive will appreciate the

free private parking

available on-site, a particularly valuable perk given the hotel's central location. The

24-hour front desk

provides round-the-clock assistance, and additional services include free luggage storage, a business centre for corporate needs, daily housekeeping, and a laundry service available at an additional charge. The hotel's direct link to the

Boulevard Shopping Mall

effectively extends its amenities further, granting guests easy access to a supermarket, pharmacy, retail shops, and a wide selection of dining options — all through a glass door from the hotel lobby.

Location and Getting There

Imperial Hotel Kuching

enjoys one of the most convenient locations in the city. Situated at Jalan Datuk Tawi Sli in Kuching City Centre, the hotel is approximately a

5-minute drive from Kuching International Airport (KIA)

, making it one of the closest 4-star hotels to the airport. This short transfer time is a significant advantage for travellers arriving on late-night flights or those who wish to maximise their time in the city. Taxis and e-hailing services such as Grab are readily available at the airport, with a ride to the hotel typically costing from approximately RM 15 to RM 25 depending on the time of day and service used.

The hotel is connected to the

Boulevard Shopping Mall

, which is within a 3-minute walk through the lobby link. For further retail therapy, City One Shopping Mall is approximately a 5-minute drive away, while the larger Vivacity Megamall is around 6.6 kilometres from the hotel. The

Kuching Waterfront

, the city's beloved riverside promenade with its restaurants, souvenir shops, and scenic river views, is a short drive from the hotel. The historic

Main Bazaar

, Kuching's oldest street and a treasure trove of antique shops and local crafts, is also easily accessible from the hotel.

Other notable attractions within reach include the

Sarawak Museum

, which houses fascinating indigenous artefacts and natural history exhibits, and the quirky

Cat Museum

, located approximately 10 kilometres away at the Kuching North City Hall. For a deeper cultural immersion, the

Sarawak Cultural Village

— often described as the finest living museum in Southeast Asia — offers an enriching day trip with longhouse exhibits and live cultural performances. Grab and conventional taxis are widely available throughout Kuching, making it straightforward to reach any of these attractions from the hotel.

Dining at Imperial Hotel Kuching

The hotel's signature dining venue is the

Imperial Garden Restaurant

, which serves as the main breakfast hall and all-day dining outlet. Every morning, guests are treated to a generous

buffet breakfast

featuring a well-rounded spread of both Malaysian and Western hot dishes, fresh fruits, salads, yoghurt, and a selection of beverages including coffee, tea, and the ever-popular teh tarik. The breakfast buffet is typically served from

6:30 AM to 10:00 AM

, providing ample time for both early risers and those who prefer a more leisurely start to the day. The restaurant also offers all-day dining options, ensuring that guests can enjoy a meal at the hotel regardless of the hour.

Room service

is available for guests who prefer to dine in the comfort and privacy of their own room. This is particularly convenient for those returning to the hotel after a long day of sightseeing or business meetings and wishing to enjoy a quiet meal without venturing out.

One of the standout advantages of Imperial Hotel Kuching's location is the immediate access to the

Boulevard Shopping Mall food court

, which is accessible directly from the hotel lobby through a connecting glass door. The mall houses a diverse range of food outlets, including Pizza Hut and various local eateries, offering everything from quick bites to more substantial meals. Additionally, the

Boulevard Chinese Restaurant

is accessible via the hotel lobby link, providing guests with an authentic Chinese dining experience just steps from their room. For those keen to explore Kuching's renowned food scene further, the Kuching Waterfront area and the surrounding streets offer an abundance of local hawker fare, from Sarawak laksa and kolo mee to manok pansuh and umai — dishes that are quintessentially Sarawakian and well worth seeking out during your stay.

Why Stay at Imperial Hotel Kuching

Unbeatable convenience with direct mall access.

Few hotels in Kuching can match the sheer convenience of being physically connected to a major shopping centre. The direct walkway from the hotel lobby to the Boulevard Shopping Mall means you have a supermarket, pharmacies, restaurants, and retail shops available at any time, rain or shine. This is especially valuable during Sarawak's wet season when sudden tropical downpours can disrupt outdoor plans.

Proximity to Kuching International Airport.

At just a 5-minute drive from the airport, Imperial Hotel Kuching is an outstanding choice for travellers who want to minimise transfer time. Whether you are catching an early morning flight or arriving late at night, the short distance between the airport and the hotel adds a layer of comfort and efficiency to your journey that is hard to overstate.

Spacious rooms with genuine 4-star amenities.

The hotel's rooms, particularly the Deluxe Rooms at 45 square metres, offer generous living space that exceeds what many travellers expect in this price category. The inclusion of deep soaking bathtubs, complimentary WiFi, and satellite television across all room types ensures a consistently comfortable experience regardless of which category you book.

Comprehensive wellness facilities.

The Level 6 pool, gym, sauna, and steam room provide everything active travellers need to maintain their fitness routine while on holiday or business. The thoughtfully separated yoga and exercise areas in the gym demonstrate a level of attention to guest wellbeing that is genuinely appreciated.

A strong base for exploring Sarawak.

Kuching is the gateway to some of Borneo's most extraordinary natural and cultural experiences, from Bako National Park to the Semenggoh Wildlife Centre. Imperial Hotel Kuching's central location and helpful concierge team make it straightforward to arrange day trips and excursions, ensuring you get the most out of your time in this fascinating corner of Malaysia.

Tips for Booking Imperial Hotel Kuching

Book early for peak travel periods.

Kuching experiences higher demand during major festivals such as the Rainforest World Music Festival (typically held in June or July) and the Gawai Dayak harvest festival in early June. School holiday periods in Malaysia also see increased bookings. To secure the best room selection and rates during these times, it is advisable to book your stay at least four to six weeks in advance through Traveloka, where you can often find exclusive promotional rates and bundle deals.

Request a higher floor for quieter stays.

If you prefer a quieter room with better views, consider requesting a room on one of the higher floors when making your booking. The upper floors tend to be further from the buzz of the shopping mall below and can offer pleasant views of the Kuching cityscape. You can add this as a special request during the Traveloka booking process.

Consider the Deluxe Room for longer stays.

If you are staying for more than two or three nights, the additional space offered by the Deluxe Room — with its 45 square metres, separate sitting area, and timber deck — can make a meaningful difference to your overall comfort. The extra room to relax and unpack properly is well worth the modest step up from the Superior Room, particularly for families or couples who value having a distinct living space.

Take advantage of the free parking.

Imperial Hotel Kuching offers complimentary private parking for guests, which is a notable benefit if you plan to hire a car and explore Sarawak's surrounding areas independently. Having free, secure parking at a centrally located hotel saves you the hassle and cost of finding parking elsewhere in the city.

Maximise the breakfast buffet.

The morning spread at the Imperial Garden Restaurant is one of the hotel's strongest offerings, with a good mix of Malaysian favourites and Western staples. Starting your day with a hearty breakfast here can save you both time and money, especially if you plan to spend the day on excursions to more remote attractions such as Bako National Park, where food options may be limited. Arriving closer to the 6:30 AM opening time also means a quieter, more relaxed dining experience with the fullest selection of dishes available.

All facilities in Imperial Hotel Kuching

Bar, Cafe and Lounge Imperial Hotel Kuching
Bar, Cafe and Lounge
Swimming Pool Imperial Hotel Kuching
Swimming Pool
Fitness Center Imperial Hotel Kuching
Fitness Center
Functional Hall Imperial Hotel Kuching
Functional Hall
Common Space Imperial Hotel Kuching
Common Space

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Cafe
  • Continental breakfast
  • Dining area
  • Set menu dinner
  • Set menu lunch

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Transportation

  • Airport transfer

Accommodation Policy & General Information in Imperial Hotel Kuching

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Imperial Hotel Kuching
325
Number of floors in Imperial Hotel Kuching
20
Another facilities in Imperial Hotel Kuching
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Breakfast and dinner

Frequently asked question in Imperial Hotel Kuching

What are the check-in and check-out times at Imperial Hotel Kuching?
At Imperial Hotel Kuching, the standard check-in time is 14:00 (2:00 PM) and check-out time is 12:00 (noon). Guests arriving before check-in time may request early check-in subject to room availability. Similarly, late check-out can be arranged by contacting the front desk in advance. It is recommended to inform the hotel ahead of time if you anticipate arriving outside of standard hours to ensure a smooth experience at this 4-star property in Kuching City Centre.
What room types are available at Imperial Hotel Kuching?
Imperial Hotel Kuching offers 205 well-appointed rooms across three main room categories: Superior Room, Deluxe Room, and Executive Suite. The Superior Room is ideal for budget-conscious travellers seeking comfort, the Deluxe Room provides additional space and upgraded amenities, and the Executive Suite is perfect for guests wanting a premium experience with generous living areas. All rooms come with free WiFi access. To find the best rates and availability, book your preferred room type through Traveloka Malaysia.
Does Imperial Hotel Kuching have a swimming pool and gym?
Yes, Imperial Hotel Kuching features an outdoor swimming pool where guests can relax and cool off in Kuching's tropical climate. The hotel also provides a fully equipped gym for guests who wish to maintain their fitness routine while travelling. Both the pool and gym facilities are available to all in-house guests. Additionally, the 4-star hotel has an on-site restaurant, making it convenient to enjoy a meal before or after your workout or swim.
Is parking available at Imperial Hotel Kuching?
Imperial Hotel Kuching is centrally located in Kuching City Centre, and parking facilities are generally available for guests arriving by car. It is advisable to contact the hotel directly or check your booking details on Traveloka Malaysia for the latest information on parking availability, fees, and whether prior reservation of a parking space is required. Given its central Sarawak location, the hotel is also easily accessible by taxi and ride-hailing services for guests who prefer not to drive.
Does Imperial Hotel Kuching offer breakfast for guests?
Imperial Hotel Kuching has an on-site restaurant where guests can enjoy meals during their stay. Breakfast availability and inclusion may vary depending on the room package or rate plan selected at the time of booking. Some rates on Traveloka Malaysia include breakfast while others offer room-only options at a lower price. To ensure your stay includes breakfast, check for rate plans labelled with breakfast inclusion when booking your Superior Room, Deluxe Room, or Executive Suite through Traveloka.
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More Reviews from Other Guests in Imperial Hotel Kuching

Overall Ratings & Reviews Imperial Hotel Kuching

Traveloka (3,626)
Other sources (674)
8.8
Very Good
From 3,626 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Imperial Hotel Kuching
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Room Space (39)
Bedroom (38)
Bathroom (35)
Hotel Area (35)
Family Friendly (32)
Ambiance (32)
Distance to City Center (31)
Staff Friendliness (30)
Accessibility (29)
Surroundings (27)
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Traveler Reviews Imperial Hotel Kuching

Number of reviews per page
20
40
Customer reviews
Bintang Y. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Surprisingly good. Easy to see that this old-looking hotel, but this hotel provides much all we need. Location-wise is just in the middle of the airport and city center. The mall is attached and quite helpful. The reception guy needed more thought to provide information and getting me a nice service. Luckily, the reception lady was really helpful. This hotel easily full booked anyway. Sauna and steam were great, really enjoying them. Easy to reach Grab taxi. What else? Oh, breakfast had enough options. Nothing bad happened. Everything was great.
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L***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
I stayed here after my mother underwent TKR surgery at KPJ Hospital. The hotel's advantage was that they provided a wheelchair, making it easier for my mother to move around during her stay before returning to Indonesia.
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S***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
I woke up at 5.30 am because the room next to me turned on the alarm clock and the phone kept vibrating but the person didn’t seem to wake up for 10 mins and let the phone kept vibrated. Because there is not any sound proof and our bed is literally next to each other, I can feel the vibration so clear and it was very annoying and unpleasant experience as I slept late last night and hoped to catch good sleep. This place is not suitable for light sleeper. I can even hear my neighbours showering when I am in the toilet as the layout is as such. Breakfast spread is average. Fruits are fresh. Drink options can be improved like offering fresh juices. Housekeeping is only available from 9 am. The phone in my room is not working as the old phone button cannot be pressed. The toilet’s anti slippery mat is so dirty with so much black stains. Room is spacious though. The PowerPoints at dressing table and tv table are too low and too close to table that Dyson hair dryer cannot be plug onto. Staffs’ friendliness and courtesy can be improved.
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly. The hotel rooms are clean.
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T***t
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very fast service and cleanliness of the hotel area
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Clean and comfortable room, value for money
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Willy
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very satisfied with the service of this hotel and its cleanliness.
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Rianto
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Easy to reach from the airport, strategically located and close to the city, clean, spacious, and affordable. Thank you, I will stay here again.
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J***i
icon-Leisure
Leisure
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9.4
/10
Reviewed 11 week(s) ago
Friendly and easily accessible service
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Thit
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Friendly and fast service and cleanliness
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good location, near to airport. Big room and comfort.
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Jetty G.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
Friendly staff, fast check-in, clean rooms.
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y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Recommended hotel. Clean and spacious rooms, cool and fragrant lobby.
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Hardianty
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
My favorite hotel every time I go to Kuching, the location is close to everywhere, the rooms are spacious, comfortable, and the breakfast is also good.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The location is a bit far from the Kuching waterfront...the advantage of the hotel is that it is connected to a mall...next door
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 17 week(s) ago
It’s about time for them to change the TV into a smart TV that can access netflix and youtube.
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Rahmat a.
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10.0
/10
Reviewed 17 week(s) ago
Complete facilities. Comfort for bringing the family.
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Hariyanto
icon-origin-TRAVELOKA
6.6
/10
Reviewed 17 week(s) ago
proof of noisy people. group of people who had just wedding party disturb entire floor on 15th .talking loud made a ruckus,drunks,knocking on room in front of us. even afterwe open door n starred at rhem bcause they made ruckusbon corridor ,they still dont realize they made faultam theyvall thinks jusy bexause they rent several rooms together on those 15th floor and had a party downsids they can do watever the hell they want with ot and think the world belong to them. wat a egoistic selfish people .woman and men are rhe same. even after 1230.am on 4 january they stiill decide bot party enough n they dont sleep and made a ruckus along full corridpr on whole floo olall the way to elevator.by that time theybalready disturb those entire floor for more than half hoir plus! never thought 4 star hotel will allow rhisbkond of things happened. and tolerance .no mattwr itvalready happened. disturb our preiois bed time.peace time even though all of us have to getvearly to check out before 12am n some of us nid to getbearly to have breakfast! anyway they made all of us dont have enough sleep
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Hariyanto
icon-origin-TRAVELOKA
6.6
/10
Reviewed 17 week(s) ago
proof of noisy people. group of people who had just wedding party disturb entire floor on 15th .talking loud made a ruckus,drunks,knocking on room in front of us. even afterwe open door n starred at rhem bcause they made ruckusbon corridor ,they still dont realize they made faultam theyvall thinks jusy bexause they rent several rooms together on those 15th floor and had a party downsids they can do watever the hell they want with ot and think the world belong to them. wat a egoistic selfish people .woman and men are rhe same. even after 1230.am on 4 january they stiill decide bot party enough n they dont sleep and made a ruckus along full corridpr on whole floor lall the way to elevator..[phot below) by that time theybalready disturb those entire floor for more than half hoir plus! never thought 4 star hotel will allow rhisbkond of things happened. and tolerance .no mattwr itvalready happened. disturb our preiois bed time.peace time even though all of us have to getvearly to check out before 12am n some of us nid to getbearly to have breakfast! anyway they made all of us dont have enough sleep
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W***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The room is very spacious and clean, towels are changed every day.
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Exterior 4 Imperial Hotel Kuching

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Imperial Hotel Kuching

Traveloka (3,626)
Other sources (674)
8.8
Very Good
From 3,626 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Imperial Hotel Kuching
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Room Space (39)
Bedroom (38)
Bathroom (35)
Hotel Area (35)
Family Friendly (32)
Ambiance (32)
Distance to City Center (31)
Staff Friendliness (30)
Accessibility (29)
Surroundings (27)
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Traveler Reviews Imperial Hotel Kuching

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40
Customer reviews
Bintang Y. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Surprisingly good. Easy to see that this old-looking hotel, but this hotel provides much all we need. Location-wise is just in the middle of the airport and city center. The mall is attached and quite helpful. The reception guy needed more thought to provide information and getting me a nice service. Luckily, the reception lady was really helpful. This hotel easily full booked anyway. Sauna and steam were great, really enjoying them. Easy to reach Grab taxi. What else? Oh, breakfast had enough options. Nothing bad happened. Everything was great.
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L***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
I stayed here after my mother underwent TKR surgery at KPJ Hospital. The hotel's advantage was that they provided a wheelchair, making it easier for my mother to move around during her stay before returning to Indonesia.
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S***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
I woke up at 5.30 am because the room next to me turned on the alarm clock and the phone kept vibrating but the person didn’t seem to wake up for 10 mins and let the phone kept vibrated. Because there is not any sound proof and our bed is literally next to each other, I can feel the vibration so clear and it was very annoying and unpleasant experience as I slept late last night and hoped to catch good sleep. This place is not suitable for light sleeper. I can even hear my neighbours showering when I am in the toilet as the layout is as such. Breakfast spread is average. Fruits are fresh. Drink options can be improved like offering fresh juices. Housekeeping is only available from 9 am. The phone in my room is not working as the old phone button cannot be pressed. The toilet’s anti slippery mat is so dirty with so much black stains. Room is spacious though. The PowerPoints at dressing table and tv table are too low and too close to table that Dyson hair dryer cannot be plug onto. Staffs’ friendliness and courtesy can be improved.
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly. The hotel rooms are clean.
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T***t
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very fast service and cleanliness of the hotel area
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Clean and comfortable room, value for money
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Willy
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very satisfied with the service of this hotel and its cleanliness.
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Rianto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Easy to reach from the airport, strategically located and close to the city, clean, spacious, and affordable. Thank you, I will stay here again.
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Friendly and easily accessible service
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Thit
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Friendly and fast service and cleanliness
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good location, near to airport. Big room and comfort.
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Jetty G.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
Friendly staff, fast check-in, clean rooms.
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y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Recommended hotel. Clean and spacious rooms, cool and fragrant lobby.
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Hardianty
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
My favorite hotel every time I go to Kuching, the location is close to everywhere, the rooms are spacious, comfortable, and the breakfast is also good.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The location is a bit far from the Kuching waterfront...the advantage of the hotel is that it is connected to a mall...next door
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 17 week(s) ago
It’s about time for them to change the TV into a smart TV that can access netflix and youtube.
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Rahmat a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Complete facilities. Comfort for bringing the family.
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Hariyanto
icon-origin-TRAVELOKA
6.6
/10
Reviewed 17 week(s) ago
proof of noisy people. group of people who had just wedding party disturb entire floor on 15th .talking loud made a ruckus,drunks,knocking on room in front of us. even afterwe open door n starred at rhem bcause they made ruckusbon corridor ,they still dont realize they made faultam theyvall thinks jusy bexause they rent several rooms together on those 15th floor and had a party downsids they can do watever the hell they want with ot and think the world belong to them. wat a egoistic selfish people .woman and men are rhe same. even after 1230.am on 4 january they stiill decide bot party enough n they dont sleep and made a ruckus along full corridpr on whole floo olall the way to elevator.by that time theybalready disturb those entire floor for more than half hoir plus! never thought 4 star hotel will allow rhisbkond of things happened. and tolerance .no mattwr itvalready happened. disturb our preiois bed time.peace time even though all of us have to getvearly to check out before 12am n some of us nid to getbearly to have breakfast! anyway they made all of us dont have enough sleep
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Hariyanto
icon-origin-TRAVELOKA
6.6
/10
Reviewed 17 week(s) ago
proof of noisy people. group of people who had just wedding party disturb entire floor on 15th .talking loud made a ruckus,drunks,knocking on room in front of us. even afterwe open door n starred at rhem bcause they made ruckusbon corridor ,they still dont realize they made faultam theyvall thinks jusy bexause they rent several rooms together on those 15th floor and had a party downsids they can do watever the hell they want with ot and think the world belong to them. wat a egoistic selfish people .woman and men are rhe same. even after 1230.am on 4 january they stiill decide bot party enough n they dont sleep and made a ruckus along full corridpr on whole floor lall the way to elevator..[phot below) by that time theybalready disturb those entire floor for more than half hoir plus! never thought 4 star hotel will allow rhisbkond of things happened. and tolerance .no mattwr itvalready happened. disturb our preiois bed time.peace time even though all of us have to getvearly to check out before 12am n some of us nid to getbearly to have breakfast! anyway they made all of us dont have enough sleep
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W***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The room is very spacious and clean, towels are changed every day.
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