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The 5 Elements Hotel

Name: The 5 Elements Hotel
Address: Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000, Lot 243, Jalan Sultan ( Chinatown), Kuala Lumpur, 50000, Malaysia
Rating: 8.2

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8.2

/10

Very Good

1,461 reviews

What Guests Say About Their Stay

Mk

10.0

/ 10

If you like to save time to find good food, this 5th element hotel is the best for chinatown area. Even though it's an old hotel, they maintain it so well that hot water, bed, and everything works properly and is clean.

Lyanne S.

8.5

/ 10

The 2nd time staying at The 5 Elements Hotel, easy transportation, many culinary, spacious clean rooms, cool AC, spacious hotel lobby. Every time you go to KL, it's in The 5 Elements only

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Lina C.

8.5

/ 10

The closest hotel to any destination. Places to eat close to the hotel. Cleanliness is also maintained. I often recommend to friends who travel to Kl.

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allen l.

9.7

/ 10

Fantastic hotel in the heart of Chinatown clean and comfortable with good breakfast.

Tjong

8.5

/ 10

Ac cold. friendly reseption. good breakfast

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In the Area

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Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000

Main Facilities

Parking

Luggage storage

Elevator

Wheelchair accessible

Multilingual staff

ATM/Banking

The 5 Elements Hotel is a 3-star hotels that has been welcoming guests since 1973. The accommodation went through a renovation in 2017. The 5 Elements Hotel is part of Independent under Independent. There are 104 rooms spread across 15 floors.

What's around The 5 Elements Hotel

Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000

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Discover More About The 5 Elements Hotel

General Information

Location

Located at Lot 243, Jalan Sultan ( Chinatown) in Kuala Lumpur, Malaysia. Those looking to explore will find Cheras Guan Yin Tang, National Science Museum, and Kelab Golf Perkhidmatan Awam nearby.

Facilities & Amenities

The 5 Elements Hotel has Parking, Luggage storage, Elevator, Wheelchair accessible, Multilingual staff, and more.

Business Facilities

For guests traveling for work, The 5 Elements Hotel has Conference room and Meeting facilities available.

Contact

Email: reservation@the5elementshotel.com.my
Phone number: +60320316888
Website: www.the5elementshotel.com.my/

All facilities in The 5 Elements Hotel

Others

Meals & Dining

Breakfast

Nearby Facilities

ATM/Bank
Beauty salon
Gift shop

Guest Services

Multilingual staff
Luggage storage
24-hour security
Front desk
24-hour front desk

Business Facilities

Projector
Conference room
Meeting facilities

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Facilities

Car park

Public Facilities

Elevator

Accessibility

Accessible path of travel
Wheelchair accessible

Accommodation Policy & General Information in The 5 Elements Hotel

IMPORTANT_NOTICE

Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at The 5 Elements Hotel	104
Number of floors in The 5 Elements Hotel	15
Another facilities in The 5 Elements Hotel	Breakfast, ATM/Bank, Beauty salon, Gift shop, Multilingual staff

Frequently asked question in The 5 Elements Hotel

What is normal check-in & check-out time at The 5 Elements Hotel?

The standard check-in time at The 5 Elements Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of The 5 Elements Hotel?

The 5 Elements Hotel is a 3.0-star hotel.

How many floors does The 5 Elements Hotel have?

The 5 Elements Hotel has 15 floors.

How many rooms are available at The 5 Elements Hotel?

The 5 Elements Hotel has 104 rooms in total.

What do past guests say about The 5 Elements Hotel?

The 5 Elements Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The 5 Elements Hotel

Overall Ratings & Reviews The 5 Elements Hotel

Traveloka (939)

Other sources (522)

8.5

Very Good

From 939 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

7.9

Location

8.9

Service and Facilites

8.4

People often mention about The 5 Elements Hotel

All

Room Space (16)

Bedroom (16)

Surroundings (15)

Staff Friendliness (14)

Hotel Area (13)

Taste (13)

Check-in/out Time (12)

Variety (12)

Accessibility (11)

Distance to City Center (10)

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Traveler Reviews The 5 Elements Hotel

Number of reviews per page

Customer reviews

R***t

Staycation

9.7

/10

Reviewed 2 week(s) ago

It was a wonderful stay! Clean room, friendly service, and comfortable location. The only thing we did not enjoy was the music from the outside played all night long. It was quite disturbing.

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Rizal g.

Leisure

8.8

/10

Reviewed 8 week(s) ago

Nice hotel with a strategic place.

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10.0

/10

Reviewed 16 week(s) ago

Find this review helpful?

A***y

8.5

/10

Reviewed 17 week(s) ago

I used to stay here several times and found the hotel nice and comfortable. However, now the facilities have diminished, and the food is bland.

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1 people find it helpful

Verified Traveler

Medical

9.3

/10

Reviewed 23 week(s) ago

Room is big and quite clean, close to so many restaurants.

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lyana

6.6

/10

Reviewed 29 week(s) ago

5element used to be very clean. Now, the rooms are dusty, the carpets smell, and the mattresses smell bad. It looks like they've had a thin mattress topped off the old mattresses. Please note that the mattresses are no longer fit for use, and the carpets are extremely dirty.

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1 people find it helpful

Tantra S.

Leisure

10.0

/10

Reviewed 43 week(s) ago

Good service and the view is wonderful.

2 people find it helpful

Tantra S.

Leisure

10.0

/10

Reviewed 43 week(s) ago

Good location near TRX and Pavilion

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sismantolim

Leisure

9.1

/10

Reviewed 44 week(s) ago

The hotel is quite close to Pudu Raya Station, the hotel is quite clean, the check-in staff are friendly and communicative, the breakfast is quite good. The location is close to Petaling Street.

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1 people find it helpful

henny

Leisure

10.0

/10

Reviewed 44 week(s) ago

The hotel staff is very helpful, the rooms are clean, close to the Pasar Seni MRT, there are lots of food around the hotel

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1 people find it helpful

Y***n

6.2

/10

Reviewed 45 week(s) ago

dirty carpet floor ... ......

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1 people find it helpful

Henrica J.

Leisure

6.7

/10

Reviewed 47 week(s) ago

asking toothbrush coz there is none as standard/usual , need 1,5 hours (already follow up 3 times)

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LIUNG S.

Staycation

8.5

/10

Reviewed 48 week(s) ago

The location is close to the MRT, the rooms are clean, and there are lots of food vendors. Next time I go to Chinatown, I'll stay here again.

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1 people find it helpful

taik a. t.

Business

8.5

/10

Reviewed 49 week(s) ago

Chinatown has lots of delicious and affordable food and lots of souvenirs.

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R***i

9.0

/10

Reviewed 54 week(s) ago

The reception was friendly, the lady at reception was kind and willing to help.

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3 people find it helpful

Accommodation's Reply

28 Oct 2025

Thank you for your wonderful review! We would like to thank our receptionists for their attentiveness and excellent support. We look forward to welcoming you back! — Wu Xing Hotel Kuala Lumpur Management

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Rudi S. W.

Medical

8.4

/10

Reviewed 64 week(s) ago

there are very little selection of food

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Accommodation's Reply

06 Oct 2025

Thank you for bringing this to our attention. We are sorry to hear that the variety of our food options did not meet your expectations. At our hotel, we strive to cater to a wide range of tastes and dietary needs, and we regret that we fell short during your visit. Your feedback is invaluable as it helps us improve our menu offerings. We will share your comments with our culinary team to review and enhance our selection for future guests. We hope to have another opportunity to welcome you back with a much better dining experience in the future.

J***s

Business

8.7

/10

Reviewed 71 week(s) ago

The staff is amazing. 🤗 the hotel itself has seen better times.

1 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you so much for your honest feedback. We are truly delighted to hear that you found our staff to be amazing; we are very proud of our team, and your kind words will absolutely make their day. We also appreciate your honest note regarding the hotel's condition. We are continuously working on updates and refurbishments, and your feedback is valuable as we plan these improvements. We hope the exceptional service from our team was the highlight of your stay and look forward to the opportunity to welcome you back!

a***s

8.4

/10

Reviewed 74 week(s) ago

standard breakfast.according to the price

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2 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you for your review! We greatly appreciate your honest feedback regarding the breakfast menu. We have noted this and will be used by the management team to evaluate it for future improvements. We look forward to your next visit!

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Bernard

Medical

9.7

/10

Reviewed 75 week(s) ago

Check-in time constraint, 15.00. If possible as soon as possible if there is a room available.

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2 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you for your review! We've noted your request for early check-in. We'll do our best to get you to your room as soon as possible upon arrival, subject to availability. Our team looks forward to welcoming you back!

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taik a. t.

8.4

/10

Reviewed 76 week(s) ago

Not bad for a big family, the important thing is it's close to Chinatown

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Find this review helpful?

Accommodation's Reply

06 Oct 2025

Thank you for your review! Our strategic location near Chinatown is truly a plus for families. We look forward to your next visit!

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Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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