The Inn

Hotels
8.5
/10
Very Good
156 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
All good & love to stay here. Very nice & clean room. Only one problem here. The lift is out of service & still remain unusable after 3 weeks. I hope the management can look into this seriously & repair it the soonest. Is very inconvenient for any visitor, who have big/heavy luggage to use the staircase. Thanks.
In the Area
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Sublot 9-16, Block B, Jalan Kembar Bubin, Lot 3806, Parkcity Commercial Square, Bintulu City Center, Bintulu, Sarawak, Malaysia, 97000

Main Facilities

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Restaurant
Elevator
note: hotel was previously named Triple Tree Xpress Hotel The Inn is a hotel is located at Bintulu City Center.
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What's around The Inn

Sublot 9-16, Block B, Jalan Kembar Bubin, Lot 3806, Parkcity Commercial Square, Bintulu City Center, Bintulu, Sarawak, Malaysia, 97000
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Lobby The Inn
Exterior 2 The Inn

Discover More About The Inn

note: hotel was previously named Triple Tree Xpress Hotel

Location


The Inn is a hotel is located at Bintulu City Center.

About The Inn

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Inn.

Savor your favorite dishes with special cuisines from The Inn exclusively for you.

The Inn is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Inn is the right place to stay.

All facilities in The Inn

Lobby The Inn
Lobby
Exterior The Inn
Exterior
Bedroom The Inn
Bedroom
In-room Bathroom The Inn
In-room Bathroom

Public Facilities

  • Elevator
  • Restaurant
  • Room service
  • Others

Hotel Services

  • Multilingual staff
  • Express check-out
  • Laundry service

Nearby Facilities

  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting

Food and Drinks

  • Bar

General

  • Smoking area

Accommodation Policy & General Information in The Inn

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



Deposit Policy
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
Restaurant, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at The Inn
60
Another facilities in The Inn
Room service, Others, Multilingual staff, Express check-out, Laundry service

Frequently asked question in The Inn

What are available facilities at The Inn?
There are top facilites at The Inn such as Restaurant, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Inn?
The standard check-in time at The Inn is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Inn?
The Inn is a 3.0-star hotel.
How many rooms are available at The Inn?
The Inn has 60 rooms in total.
What do past guests say about The Inn?
The Inn is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Inn

Overall Ratings & Reviews The Inn

Traveloka (124)
Other sources (32)
8.5
Very Good
From 124 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

7.6

Location

8.7

Service and Facilites

8.3

People often mention about The Inn
All
Distance to City Center (2)
Accessibility (2)
Staff Friendliness (2)
Room Space (2)
Bathroom (2)
Surroundings (1)
Family Friendly (1)
Check-in/out Time (1)
Bedroom (1)
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Traveler Reviews The Inn

Number of reviews per page
20
40
Customer reviews
Jeremy N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Had a wonderful stay at this hotel.
Find this review helpful?
A***Y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 110 week(s) ago
At the end of May 2024, the hotel is undergoing renovation, the elevator is not working. strategic location, spacious room, only the sink is a little leaky. if not renovation, everything is okay
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yesi e.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 115 week(s) ago
Clean, easy to get to anywhere, friendly staff, comfortable.
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Nanda S. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 158 week(s) ago
Comfort, nicely staff, we stayed one night just for transit.
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Florencia
icon-origin-TRAVELOKA
9.7
/10
Reviewed 207 week(s) ago
Super Comfy! Yahuu. Gonna Stay here again in the future.
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Afyda Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 224 week(s) ago
Very clean room. And comfort. The only thing the management can change is the towel.
Find this review helpful?
Mohd A. B. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 229 week(s) ago
Berbaloi ruangan dan bilik mandi luas. Bersih
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Amir B. R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 235 week(s) ago
Wifi password can only be used on one device. The cleanliness is very good
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Johannes Y.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 239 week(s) ago
Receptionist was rude (male) without any particular reason.
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Lenny A. j.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 350 week(s) ago
The staff is friendly especially the counter girl.. the room 👍👍
1 people find it helpful
Kelvin N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 373 week(s) ago
The rooms are very comfortable with a modern design concept and have a relaxing mood. Very clean cool and very large TV. Best! 5 star.
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NURUL F. S.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 374 week(s) ago
The best inn in town. The staff are friendly and helpful, the room is clean. It is also near to malls and at the ground floor level, there is western restaurant you can try dining in. Very recommended
Find this review helpful?
Ziezan A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 375 week(s) ago
Rooms are spacious and clean.
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Patrick C.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 381 week(s) ago
It was a pleasant stay. The water was a bit not satisfy though due to low water pressure at the upper floor i guess but overall is good. The bed was comfy and the receptionist is super duper friendly. Recommended to everyone!
1 people find it helpful
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Catherine B.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 391 week(s) ago
The cheapest and comfortable hotel ever. My second time stay here. Very clean 😍
1 people find it helpful
PRISCILLA L. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 391 week(s) ago
The receptionist was friendly and helpful. The rooms were clean and neat. Very near to Farley Foodcourt and next to a restaurant. Value for money. Highly recommended.
Find this review helpful?
Leong W. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 393 week(s) ago
Super clean room ,big tv, nice staff, will come back.
Find this review helpful?
Hazatta M.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 393 week(s) ago
Luxury Budget Hotel, super clean and nice interior. The only downside is no hotel parking, public parking which kind of risky at night. Bedroom was superb, toilet was clean too. Love everything about the room! Affordable rate and will come again.
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CYF
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 394 week(s) ago
Great stay. Big and comfy room. Recommended!
Find this review helpful?
Nor A. J.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 396 week(s) ago
The hotel room is quite comfortable and the hotel's strategic location. The counter staff are just a bit agitated as there is no effort to meet customer demands that require ironing services while about 4 times call service counter. (p / s: please bring your own dterika if you need it very much for the feast / course because staff no effort to fulfill your request to use iron). Hopefully the hotel will be able to do better to provide the service better, tq.
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40

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Bedroom 4 The Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews The Inn

Traveloka (124)
Other sources (32)
8.5
Very Good
From 124 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

7.6

Location

8.7

Service and Facilites

8.3

People often mention about The Inn
All
Distance to City Center (2)
Accessibility (2)
Staff Friendliness (2)
Room Space (2)
Bathroom (2)
Surroundings (1)
Family Friendly (1)
Check-in/out Time (1)
Bedroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Inn

Number of reviews per page
20
40
Customer reviews
Jeremy N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Had a wonderful stay at this hotel.
Find this review helpful?
A***Y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 110 week(s) ago
At the end of May 2024, the hotel is undergoing renovation, the elevator is not working. strategic location, spacious room, only the sink is a little leaky. if not renovation, everything is okay
Translated by Google Icon
See original
Find this review helpful?
yesi e.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 115 week(s) ago
Clean, easy to get to anywhere, friendly staff, comfortable.
Translated by Google Icon
See original
Find this review helpful?
Nanda S. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 158 week(s) ago
Comfort, nicely staff, we stayed one night just for transit.
Find this review helpful?
Florencia
icon-origin-TRAVELOKA
9.7
/10
Reviewed 207 week(s) ago
Super Comfy! Yahuu. Gonna Stay here again in the future.
Find this review helpful?
Afyda Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 224 week(s) ago
Very clean room. And comfort. The only thing the management can change is the towel.
Find this review helpful?
Mohd A. B. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 229 week(s) ago
Berbaloi ruangan dan bilik mandi luas. Bersih
Find this review helpful?
Profile Picture
Amir B. R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 235 week(s) ago
Wifi password can only be used on one device. The cleanliness is very good
Translated by Google Icon
See original
Find this review helpful?
Johannes Y.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 239 week(s) ago
Receptionist was rude (male) without any particular reason.
Find this review helpful?
Lenny A. j.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 350 week(s) ago
The staff is friendly especially the counter girl.. the room 👍👍
1 people find it helpful
Kelvin N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 373 week(s) ago
The rooms are very comfortable with a modern design concept and have a relaxing mood. Very clean cool and very large TV. Best! 5 star.
Translated by Google Icon
See original
Find this review helpful?
NURUL F. S.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 374 week(s) ago
The best inn in town. The staff are friendly and helpful, the room is clean. It is also near to malls and at the ground floor level, there is western restaurant you can try dining in. Very recommended
Find this review helpful?
Ziezan A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 375 week(s) ago
Rooms are spacious and clean.
Translated by Google Icon
See original
Find this review helpful?
Patrick C.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 381 week(s) ago
It was a pleasant stay. The water was a bit not satisfy though due to low water pressure at the upper floor i guess but overall is good. The bed was comfy and the receptionist is super duper friendly. Recommended to everyone!
1 people find it helpful
Profile Picture
Catherine B.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 391 week(s) ago
The cheapest and comfortable hotel ever. My second time stay here. Very clean 😍
1 people find it helpful
PRISCILLA L. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 391 week(s) ago
The receptionist was friendly and helpful. The rooms were clean and neat. Very near to Farley Foodcourt and next to a restaurant. Value for money. Highly recommended.
Find this review helpful?
Leong W. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 393 week(s) ago
Super clean room ,big tv, nice staff, will come back.
Find this review helpful?
Hazatta M.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 393 week(s) ago
Luxury Budget Hotel, super clean and nice interior. The only downside is no hotel parking, public parking which kind of risky at night. Bedroom was superb, toilet was clean too. Love everything about the room! Affordable rate and will come again.
Find this review helpful?
CYF
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 394 week(s) ago
Great stay. Big and comfy room. Recommended!
Find this review helpful?
Nor A. J.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 396 week(s) ago
The hotel room is quite comfortable and the hotel's strategic location. The counter staff are just a bit agitated as there is no effort to meet customer demands that require ironing services while about 4 times call service counter. (p / s: please bring your own dterika if you need it very much for the feast / course because staff no effort to fulfill your request to use iron). Hopefully the hotel will be able to do better to provide the service better, tq.
Read More
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40