What do past guests say about Hotel Playa Azul Cozumel?

Hotel Playa Azul Cozumel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Playa Azul Cozumel

Name: Hotel Playa Azul Cozumel
Address: Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, Estado de Quintana Roo, Mexico, 77600, Carr. a San Juan Km. 4, Estado de Quintana Roo, 77600, Mexico
Rating: 9.2

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9.2

/10

Exceptional

1,000 reviews

What Guests Say About Their Stay

Patrick

10.0

/ 10

WiFi was a little weak; TV all streaming, beach area/bar nice; walk in ocean area rocky but doable

Maria

10.0

/ 10

A very nice place, a beautiful beach, comfortable rooms with a spectacular sea view, good breakfast—I would definitely come back.

Natasha

10.0

/ 10

We enjoyed every moment at this resort. From the beautiful decor, delicious breakfast, spacious room to the breathtaking views.

In the Area

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Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Hotel Playa Azul Cozumel is located in area / city Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Playa Azul Cozumel

Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, Estado de Quintana Roo, Mexico, 77600

Discover More Places

Discover More About Hotel Playa Azul Cozumel

General
Near Villa Maya

Location
Located in Cozumel (Zona Hotelera Norte), Hotel Playa Azul Cozumel is within a 5-minute drive of Playa San Juan and Villa Maya. This beach resort is 12.3 mi (19.8 km) from Mr. Sancho's Beach Club and 18 mi (29 km) from Xcaret Eco Theme Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa San Juan - 1.9 km / 1.2 mi
Villa Maya - 2.8 km / 1.8 mi
Maya Heritage Monument - 4 km / 2.5 mi
Los Cinco Soles - 4.3 km / 2.7 mi
Cozumel Museum - 4.5 km / 2.8 mi
Malecon San Miguel - 4.6 km / 2.8 mi
Cozumel Maritime Terminal - 4.8 km / 3 mi
Central Plaza - 4.8 km / 3 mi
Benito Juarez Park - 4.8 km / 3 mi
Cozumel Fiscal Pier Ferry Terminal - 4.9 km / 3.1 mi
Rafael E Melgar Statue - 5.3 km / 3.3 mi
Museo de la Isla de Cozumel - 5.4 km / 3.4 mi
Punta Langosta Cruise Terminal - 5.4 km / 3.4 mi
San Miguel Church - 5.5 km / 3.4 mi
Go Flyboard - 6 km / 3.7 mi

The nearest major airport is Cozumel Intl. Airport (CZM) - 6 km / 3.7 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional features at this resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Business Facilities
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Dining
Grab a bite at Palma Azul, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste.

All facilities in Hotel Playa Azul Cozumel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Common Space

Lobby

Family-friendly Facilities

Children games
Children pool

Things to Do

Romantic proposal packages
Beach umbrella
Outdoor pool
Garden
Spa
Beach towel
Private beach
Library
Beach sun loungers
Pool sun loungers

Food and Drinks

Buffet breakfast
Breakfast
Snack bar

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box

Hotel Services

Express check-out
24-hour Receptionist

Business Facilities

Computer station

Nearby Facilities

Gift shop

Sports and Recreations

Game room
Billiard
Snorkeling

Accommodation Policy & General Information in Hotel Playa Azul Cozumel

Important Note

Pool access available from 8:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

A late check-out fee will be charged
Housekeeping fee: USD 2.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, By ocean, No elevators

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Playa Azul Cozumel	50
Another facilities in Hotel Playa Azul Cozumel	Children games, Children pool, Romantic proposal packages, Beach umbrella, Outdoor pool

Frequently asked question in Hotel Playa Azul Cozumel

What are available facilities at Hotel Playa Azul Cozumel?

There are top facilites at Hotel Playa Azul Cozumel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Playa Azul Cozumel?

The standard check-in time at Hotel Playa Azul Cozumel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Playa Azul Cozumel provide breakfast?

Yes, Hotel Playa Azul Cozumel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Playa Azul Cozumel?

Hotel Playa Azul Cozumel is a 4.0-star hotel.

How many rooms are available at Hotel Playa Azul Cozumel?

Hotel Playa Azul Cozumel has 50 rooms in total.

See All

More Reviews from Other Guests in Hotel Playa Azul Cozumel

Overall Ratings & Reviews Hotel Playa Azul Cozumel

Other sources (1,000)

9.2

Exceptional

From 1,000 reviews

Cleanliness

9.4

Room Comfort

9.0

Location

9.0

Service and Facilites

9.6

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Traveler Reviews Hotel Playa Azul Cozumel

Number of reviews per page

Top reviews

Juan

Family

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great housekeeping staff

Galina

with Partner

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

It’s so so old and all stink humid and mold, we’ve had roaches in our room. Pools are old and ugly. Ocean and the beach are beautiful, stuff is amazing For this money I’ve stayed at way better properties, wouldn’t ever put 9 for this one.

Shellie

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Hotel could use remodeling, location is great, and staff very friendly. The food and drinks were mid.

Patrick

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

WiFi was a little weak; TV all streaming, beach area/bar nice; walk in ocean area rocky but doable

Maria

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

A very nice place, a beautiful beach, comfortable rooms with a spectacular sea view, good breakfast—I would definitely come back.

Maria

Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was ok but the restaurant offers a variety of different options. We enjoyed having dinner outside and the food was delicious.

Michaela

with Partner

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Loved the very spacious room, the location, and the staff was fantastic!

Natasha

Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

We enjoyed every moment at this resort. From the beautiful decor, delicious breakfast, spacious room to the breathtaking views.

Rhonda

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Such a relief from the property we originally booked in town. The rooms were soundproof. Staff very nice and hotel was everything we wanted. Scuba with Chris is recommended!!!

Ronna

with Partner

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

3rd time staying at the property. Just need to work on maintenance of property. Example, the lobby bathrooms were not working during our stay. Staff and room were great. Thanks

Jeffrey

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Good value. Excellent buffet breakfast included. Peaceful and quiet (first week of May). Wifi in my part of the hotel was very slow and unreliable.

Nancy J

with Friends

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The breakfast was always great. If you are looking for fun at a hotel, this is not the place. One outside bar closes at 5:00 p.m. The other bar at 11:00 p.m. No happy music at either bar. Gift shop was closed. Massage place was closed. We had the front desk call them to make an appointment. We would not stay there again. They charged us for a bottle of water from the room fridge. We never touched their sodas and water. Not a good experience at all.

Sandra

with Partner

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Be careful walking on the pier it has a slippery spot and also the ladder can be quite slippery. Other than that it's perfect paradise!!!

Laura

with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

We stayed in one of the oceanfront jacuzzi suites. Our view was incredible! The bed was comfortable and there was a small fridge. The hotel provides bottled water and we had breakfast included which was a hot breakfast, eggs/sausage plus yogurt and fruit. I can’t say enough good things about this wonderful small hotel. The staff was amazing, went above and beyond to make sure we felt at home. We will definitely be back!

Joseph

with Partner

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Great value. The location and view are really good. The building is a bit old-school (still use a room key vs a card or code), but for the cost it was great. The staff was very helpful and responsive, there are good restaurants in walking distance, and the on-site dive shop was convenient. We'd go again.

Stacey

with Friends

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Bar Staff, breakfast, and outdoor bar and loungers were great. I would definitely stay here again

Ray

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful facility right on the water gray palapa great bartenders snorkel right off the beach

John

Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Loved the property. Will definitely be back in the near future.

Elizabeth

with Friends

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

I've stayed at the Playa Azul since 1995. It's been my "go to" for that long and will stay my "go to" until death do us part! The staff is wonderful. Breakfast is good, too. Other than rude Americans, it would be the perfect place to spend time for any reason. The "hogging" of palapas on the beach gets annoying; had to get there by 6 am to get a spot. But, such is a price of paradise. The property is "old" so you're not going to get "exactly" what you want. By far, imho it's the best "little quiet beach" on the island and I've been to most all of them. The spa is fantastic; great "specials" and the staff is divine. Most safe and trustworthy place to spend your precious vacation dollars. And do tip your staff...they work so very hard to do all the things; cooking, cleaning and caring! As a guest, make the effort, go the extra mile for them, like they do for Everyone

Jeff

with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Worst thing I can say about our stay was a passing cruise ship interrupted one of the beautiful sunsets.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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