Hotel Playa Azul Cozumel

Explore Hotel Playa Azul Cozumel
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.0

Service and Facilites

9.6

Traveler Reviews Hotel Playa Azul Cozumel

Number of reviews per page
20
40
Top reviews
Juan
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great housekeeping staff
Galina
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s so so old and all stink humid and mold, we’ve had roaches in our room. Pools are old and ugly. Ocean and the beach are beautiful, stuff is amazing For this money I’ve stayed at way better properties, wouldn’t ever put 9 for this one.
Shellie
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel could use remodeling, location is great, and staff very friendly. The food and drinks were mid.
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

WiFi was a little weak; TV all streaming, beach area/bar nice; walk in ocean area rocky but doable
Maria
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A very nice place, a beautiful beach, comfortable rooms with a spectacular sea view, good breakfast—I would definitely come back.
Maria
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was ok but the restaurant offers a variety of different options. We enjoyed having dinner outside and the food was delicious.
Michaela
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Loved the very spacious room, the location, and the staff was fantastic!
Natasha
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We enjoyed every moment at this resort. From the beautiful decor, delicious breakfast, spacious room to the breathtaking views.
Rhonda
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Such a relief from the property we originally booked in town. The rooms were soundproof. Staff very nice and hotel was everything we wanted. Scuba with Chris is recommended!!!
Ronna
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

3rd time staying at the property. Just need to work on maintenance of property. Example, the lobby bathrooms were not working during our stay. Staff and room were great. Thanks
Jeffrey
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good value. Excellent buffet breakfast included. Peaceful and quiet (first week of May). Wifi in my part of the hotel was very slow and unreliable.
Nancy J
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The breakfast was always great. If you are looking for fun at a hotel, this is not the place. One outside bar closes at 5:00 p.m. The other bar at 11:00 p.m. No happy music at either bar. Gift shop was closed. Massage place was closed. We had the front desk call them to make an appointment. We would not stay there again. They charged us for a bottle of water from the room fridge. We never touched their sodas and water. Not a good experience at all.
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Sandra
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Be careful walking on the pier it has a slippery spot and also the ladder can be quite slippery. Other than that it's perfect paradise!!!
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We stayed in one of the oceanfront jacuzzi suites. Our view was incredible! The bed was comfortable and there was a small fridge. The hotel provides bottled water and we had breakfast included which was a hot breakfast, eggs/sausage plus yogurt and fruit. I can’t say enough good things about this wonderful small hotel. The staff was amazing, went above and beyond to make sure we felt at home. We will definitely be back!
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Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great value. The location and view are really good. The building is a bit old-school (still use a room key vs a card or code), but for the cost it was great. The staff was very helpful and responsive, there are good restaurants in walking distance, and the on-site dive shop was convenient. We'd go again.
Stacey
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Bar Staff, breakfast, and outdoor bar and loungers were great. I would definitely stay here again
Ray
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful facility right on the water gray palapa great bartenders snorkel right off the beach
John
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Loved the property. Will definitely be back in the near future.
Elizabeth
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I've stayed at the Playa Azul since 1995. It's been my "go to" for that long and will stay my "go to" until death do us part! The staff is wonderful. Breakfast is good, too. Other than rude Americans, it would be the perfect place to spend time for any reason. The "hogging" of palapas on the beach gets annoying; had to get there by 6 am to get a spot. But, such is a price of paradise. The property is "old" so you're not going to get "exactly" what you want. By far, imho it's the best "little quiet beach" on the island and I've been to most all of them. The spa is fantastic; great "specials" and the staff is divine. Most safe and trustworthy place to spend your precious vacation dollars. And do tip your staff...they work so very hard to do all the things; cooking, cleaning and caring! As a guest, make the effort, go the extra mile for them, like they do for Everyone
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Jeff
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Worst thing I can say about our stay was a passing cruise ship interrupted one of the beautiful sunsets.
Number of reviews per page
20
40

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