I have observed that the rooms appear unclean and untidy, which is quite disappointing. Additionally, I have noticed that some essential bathroom supplies, such as bath mats, are missing or not properly set up. This lack of attention to detail affects the overall experience of staying at your establishment and could potentially lead to dissatisfaction among your guests. I kindly urge you to address these issues promptly to ensure that your guests have a comfortable and pleasant stay. Proper maintenance and cleanliness are crucial in upholding the reputation of your establishment and ensuring customer satisfaction.