Diane Residences

It's really nearly five star but for a great price!

I like the location

Great hotel especially for the price. I reserved a balcony suite. Room was extremely spacious. King size bed was the common two beds pushed together but it works. Nice large clean bathroom. Decent water pressure... Could have been a little hotter of water. The only few things that bothered me during the stay 1. Internet and TV never worked my entire stay. Even after calling about it each day. 2. Room wasn't fully finished being cleaned when I checked in. Still had a dirty drinking glass and a half filled carafe of water someone had been drinking. 3. In each elevator there are signs for a happy hour from 1pm to 5pm at the rooftop lounge/bar. But when I arrived at 2pm... I was told they don't open until 4pm and never have opened before 4pm. I Showed them the poster for their own bar and in true Philippines fashion they just looked at me and said, open at 4 Sir. So I came back later for their truly 1 hour 4pm to 5pm, happy 1 hour. 😂😊 Things go a little slower here in the Philippines, just gotta slow down, breathe and enjoy the journey not just the destruction.

My room was beautiful and always clean. The staff was very friendly and very helpful. I would definitely stay there again. The Brixe restaurant has very good food

It was our first time in Cebu, Phillipines, and we had a great time at Diane's hotel. The breakfast was wonderful and they had variety of options. The customer service was great and they assisted when we required something. They had complimentary disposal toothbrush and toothpaste with disposable slippers. They also provided bottled water daily upon room service. The pool was great and clean, we had no concerns. We would definitely be back again.

Staff was the very best. Everyone working there deserves a raise and a promotion. The only problem was the bathroom was moldy snd lime scum everywhere

Absolutely the best hotel for the best price in all of Cebu!

The breakfast was ok i only recommend add bacon and American sausage for the Americans

The property was great and good room service and large and comfortable room. The rooftop pool was amazing and the hotel is close to local mall and IT Park a quick Grab ride away. The only problem was the wifi was a little slow for download streaming TV like Apple TV and uploading YouTube videos compare to other hotels I’ve stood at.

Outstanding breakfast….excellent staff

Place was very comfortable

The hotel room was clean and very spacious for the price of only $27 a night. The safe in the room needed a key to open instead of a combination lock, because the battery section of the safe was corroded. The restaurant had very good food, but the cakes were dry so do I recommend them the rooftops swimming pool was amazing and just sat there made amazing alcoholic drink drinks. Location was close to a mall and only 130 peso grab ride very close to IT park. Overall, it was a great hotel and a great experience and I would highly recommend it.

Breakfast good and fair price,other areas could use some tlc

The staff was friendly and professional, the room was clean, the facilities were safe with fire protection, etc and the room was quiet and comfortable. One of the best secrets in Cebu!

The pool bar staff - DON was the most friendly and informative staff member in the hotel. Did not eat at restaurant

Great breakfast. Staff were great. Bathroom had to be serviced twice for clogging and the showerer didn’t have good pressure. Bathrooms were ok but room was nice for the price. I would stay there again.

Food was very good.

Very good breakfast and we enjoyed our stay!

Cleaning staff was excellent - room was cleaned every day with fresh towels supplied daily. Staff was friendly but I would suggest that reception staff get familiar with the surrounding area to advise guests of what and how to get to known destinations. They shouldn’t be saying that they don’t know as they don’t live in the area. Breakfast was good although the potatoes were stale every morning (personally found the meals a trifle bit too salty, but it could just be my palate). I was very disappointed that the pool was closed for maintenance as I booked this hotel because it had a rooftop pool. Personally, I was not too impressed with there being a charge for everything (I was allergic to the brand of tea used and they wanted to charge me extra for another brand over and above the price I had already paid, luckily I carried my own). If you like hot showers despite the heat outside then you will be disappointed ☹️.Also, our shower had no door so the bathroom floor and mat got wet after every shower. On the plus side - the elevator works very well. There’s huge smiles on the faces of most staff members. There are plenty of charging points in the room.

The menu was limited but the food was really good