Hotel Sogo Malate

Friendly staff very helpfull clean amenities overall excellent

Wasn't very clean, no room service, not very friendly

It was good and elegant.

Walls not soundproof with neighbouring room

very good

I appreciate that the staff is very helpful, always polite and accommodating. I enjoyed all the food options, especially the breakfast buffet promotion they had at the time of my stay.

Todo estuvo excelente. Fueron 10 días muy agradables.

I just want to Thank everyone you guys have a very friendly and helpful staff and compared to other expensive hotel you are way cleaner. If it’s smoke free I said it’s perfect hotel for us. I can recommend you to have a smoke free floor for your non smoker guest. Thank you and merry Christmas

Just fine

PRICE IS TOO HIGH. THE WAS NOT SO COLD. NOT WORTH IT WITH ITS PRICE

THE ROOM WAS CLEAN AND NICE AND THE STAFF FRIENDLY AND HELPFUL

Booked at sogo new hotel Manila, when we got there we found it had been closed for a month before I booked a room. I was not happy, they had us stay at there adults only hotel not a good place to stay when you have your wife with you.

It was a really nice place to stay.

The staff was friendly. There were several movie channels. NIce cool room. It is close to Robinson's mall as well as Mall of Asia. The US Embassy is also near.

its a false advertisement, malodorous scent in the room, dirty and disgusting blanket , old/dusty/ noisy Airconditioner, No sense of Privacy - not a sound proof room- you can hear all the noises around and all the activities going on . They dont know about people who booked and paid online before checking In - So disapointing and Upsetting !

Great as it is Close to US Embassy , St Luke's Medical center , CFO Government building , 16-20 minutes to MNL airport , Also has a lot of other places to go within walking distance ,like Manila zoo 5 minutes , Food Excellent , Clean , and service staff Nice , Front Desk Crabby !! hahaha .. walking at night ?? Hmmm ? Eyes wide Open . I would go Back .. and using Hotels.com was the better way to Book . Thank You Have used them many times

Upon arrival my already booked with Expedia the room there they look at me like I'm from outer space don't even recognize what expedia is even after I show them the confirmation I'm told to wait and then another person comes with the same dazed look it's about an hour before I finally get into the room which is disgusting smells musky and full of smoke it's late so I end up staying anyway check out right away the next morning look at my photos there's the safe broken too we have more chances on getting those things back then getting anything to compensate my terrible stay and you will see how they will reply it will be some generic we're sorry we'll work on it take note when these hotels give those kind of replies it means absolutely they will do nothing and our of no credibility if they were they would reply with we want to compensate and will but you will never see that they have no credibility only good thing the young lady who checked me out was very quick and pleasant but that's the only thing

This particular hotel is not an ideal hotel for families due to the amount of prostituion in the area. This reflects in the overall service of the hotel. It makes the room service very slow and the noise level is beyond where it should be. If you like microwave food then this hotel is for you. The guys who greet you are very friendly but always looking for a tip. Overall, very dissappointed.

Friendly staff and convenient to airport . It's just warm around the hallway. But it's great experience. It's me and my husband 1st time to stay. My husband is very empress to hotel. Clean and neat. Friendly stuff. He said he will recommend this hotel to anyone. Its only 1 night but its great experience.Thanks

Terrible!!! The hotel is false advertising... free international call. We stayed for 16 nights and the international call was never available. The internet connection was crappy. It was dropping off every 10 - 15 minutes. Employees cannot remember our food order so many times. Employees kept disturbing and reminding us about checking out early in our stay. The building has old smell. The hotel is beside an establishment where a full bench of ladies are sitting in front of the building in the evening.