Apartamentos Casablanca

Service Apartment
9.0
/10
Exceptional
484 reviews

What Guests Say About Their Stay

Stephanie

10.0
/ 10
Fabulous place. Our stay was comfortable and the kitchen was very well equipped.

Nicolette

10.0
/ 10
I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.

Charla

10.0
/ 10
The outdoor pool was lovely. On site dining and easy location to walk into town.
In the Area
See Map
Calzada de Martianez, 4, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Apartamentos Casablanca is located in area / city Puerto de la Cruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Apartamentos Casablanca

Calzada de Martianez, 4, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400
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Discover More About Apartamentos Casablanca

General


Near Plaza del Charco

Location


A stay at Apartamentos Casablanca places you in the heart of Puerto de la Cruz, within a 15-minute walk of Tenerife Beaches and Plaza del Charco. This golf aparthotel is 16 mi (25.7 km) from Teide National Park and 0.1 mi (0.1 km) from Martianez Shopping Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Martianez Shopping Centre - 0.1 km / 0.1 mi
Jardin Aquatico - 0.2 km / 0.1 mi
Sitio Litre Garden - 0.5 km / 0.3 mi
La Paz Lookout - 0.5 km / 0.3 mi
San Telmo Promenade - 0.6 km / 0.4 mi
Playa Martianez - 0.7 km / 0.4 mi
Playa de San Telmo - 0.7 km / 0.4 mi
Tenerife Beaches - 0.7 km / 0.4 mi
Botanical Gardens - 0.8 km / 0.5 mi
Church of Nuestra Senora de la Pena de Francia - 0.9 km / 0.5 mi
Lago Martianez Swimming Pools - 0.9 km / 0.6 mi
Casino Puerto de la Cruz - 0.9 km / 0.6 mi
Timanfaya Theater - 0.9 km / 0.6 mi
La Vola - 0.9 km / 0.6 mi
Puerto de la Cruz Town Hall - 0.9 km / 0.6 mi

The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 26.2 km / 16.3 mi
Tenerife South Airport (TFS) - 90 km / 55.9 mi

Renovations


The following facilities or services will be unavailable from April 7 2026 to April 17 2026 (dates subject to change):

  • Swimming pool

Facilities


Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.

Business Facilities


Featured amenities include wired internet access (surcharge), a computer station, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Grab a bite from the snack bar/deli serving guests of Apartamentos Casablanca. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 287 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

All facilities in Apartamentos Casablanca

Bar, Cafe and Lounge Apartamentos Casablanca
Bar, Cafe and Lounge
Swimming Pool Apartamentos Casablanca
Swimming Pool
Entertainment Facility Apartamentos Casablanca
Entertainment Facility
Fitness Center Apartamentos Casablanca
Fitness Center
Common Space Apartamentos Casablanca
Common Space

Things to Do

  • TV lounge
  • Garden
  • Spa
  • Library
  • Sauna

Hotel Services

  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Transportation

  • Garage
  • Airport transfer

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Parking
  • Terrace

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Business Facilities

  • Computer station

Accommodation Policy & General Information in Apartamentos Casablanca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 7:00 PM.
  • The property is professionally cleaned.

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

  • Fee for continental breakfast: approximately EUR 9 per person
  • Fee for wired internet in public areas: EUR 0.10 per minute (rates may vary)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Covered self parking fee: EUR 7 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No rollaway/extra beds available, Property uses a professional cleaning service, Beach nearby, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Apartamentos Casablanca
287
Number of floors in Apartamentos Casablanca
7
Another facilities in Apartamentos Casablanca
TV lounge, Garden, Spa, Library, Sauna

Frequently asked question in Apartamentos Casablanca

What are available facilities at Apartamentos Casablanca?
There are top facilites at Apartamentos Casablanca such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Apartamentos Casablanca?
The standard check-in time at Apartamentos Casablanca is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Apartamentos Casablanca provide breakfast?
Yes, Apartamentos Casablanca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Apartamentos Casablanca?
Apartamentos Casablanca is a 3.0-star hotel.
How many floors does Apartamentos Casablanca have?
Apartamentos Casablanca has 7 floors.
See All

More Reviews from Other Guests in Apartamentos Casablanca

9.0
Exceptional
From 484 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Apartamentos Casablanca

Number of reviews per page
20
40
Top reviews
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fabulous place. Our stay was comfortable and the kitchen was very well equipped.
Tetyana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Clean and nice
Julio Cesar
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place
Lauren
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Cute Hotel
vanessa
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

You won’t ever find a parking!
Hazel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely.
Read More
Kedar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Exceptional
Nicolette
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Read More
RICHARD
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Vary nice
LUIZ GUILHERME
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very good for families.
Ilea
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.
Read More
Charla
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The outdoor pool was lovely. On site dining and easy location to walk into town.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Everything was fine. It was all clean.
SYLVIE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
Tatiana
icon-
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Read More
MARTHA
icon-Leisure
Leisure
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Excellent
Marvin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Read More
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Read More
ABIOLA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Staff always greet you, a nice touch.
Carole
icon-with Partner
with Partner
10.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Read More
Number of reviews per page
20
40

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9.0
Exceptional
From 484 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Apartamentos Casablanca

Number of reviews per page
20
40
Top reviews
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fabulous place. Our stay was comfortable and the kitchen was very well equipped.
Tetyana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Clean and nice
Julio Cesar
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place
Lauren
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Cute Hotel
vanessa
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

You won’t ever find a parking!
Hazel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely.
Read More
Kedar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Exceptional
Nicolette
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Read More
RICHARD
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Vary nice
LUIZ GUILHERME
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very good for families.
Ilea
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.
Read More
Charla
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The outdoor pool was lovely. On site dining and easy location to walk into town.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Everything was fine. It was all clean.
SYLVIE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
Tatiana
icon-
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Read More
MARTHA
icon-Leisure
Leisure
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Excellent
Marvin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Read More
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Read More
ABIOLA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Staff always greet you, a nice touch.
Carole
icon-with Partner
with Partner
10.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Read More
Number of reviews per page
20
40