Hotel SERHS Rivoli Rambla

I booked the room late that night on Expedia because I decided to stay in Barcelona through the night and explore the gothic area a little bit more the next day. I arrived at around 11pm and found out that the room was full of ants in the night table and coffee area. I called the reception desk and they took a really long time to come up to the room. When they finally came up I was on a business call with USA ( -6 hours) and the attendant arrived with a huge vacuum. I asked them to come back later because I was in a business call. They never came back. I had to sleep with the ants near the bed and got biten. I chatted with Expedia customer help and they said they offered a room change which they never did offered me that option.

This hotel is very well located! Nevertheless, the wide central street in front the hotel (the street is La Rambla) is torn up as far as you can see. They say it might not be completed until the end of the year. After a room change, we had a room with a lovely balcony which we could enjoy after all the construction noise ended for the day. The staff is very helpful. We had a problem which they solved. Turns out after leaving the elevator, there are stairs leading to the first floor (2nd floor for USA travelers) AND in the hotel room. While the room was beautiful with an enclosed balcony, it was not good for travelers in their 70s. Patricia Delgado at the front desk was extremely helpful so we could change rooms the next day. Kudos to her helpfulness and cheerful demeanor. We were pleased with the housekeeping each day. One thing I noticed is the body wash and hair shampoo are one and the same. I recommend bringing your own shampoo so your hair will style better. The hotel has a rooftop bar as well as one downstairs. The breakfast has delicious and varied foods for everyone’s tastes, including different plant based milks, fresh squeezed orange juice, and fresh yogurt. The hotel also has a middle of the day meal which we did not partake in. All in all, I recommend this hotel, especially the rooms with a balcony.

Excellent hotel , perfect location,very comfortable beds View from roof top bar ,excellent service from the bartender and perfect cocktails. Would definitely stay again .

The staff hotel is excellent. Shout-out to Alba, the receptionist, who went above and beyond the entire time we were there. The only observation I have is that if you get one of the rooms with a view of La Rambla, the room can get very warm in the afternoon. We had to leave the balcony doors open so it would freshen up a bit. But other than that, it was very nice. Location is excellent because you're in the middle of La Rambla. But because construction is happening on the whole street, it can get a little annoying and loud.

The staff was great and hotel was spotless Enjoyed roof top bar We would definitely stay there again

Great location on La Rambla street, easy access to restaurants, attractions and historic sites. We walked to most of the locations. Staff was courteous and helpful. Would stay there again.

Amazing hotel, fabulous spacious rooms, great view over la Ramblas. If I could give it 11 stars I would l, perfect in every way. Staff wonderful,polite & efficient

GREAT Location for long-term or short-term travel. Despite construction along the entire street of Las Ramblas, we did not hear any noise from inside the rooms. The rooms were small (but sufficient) but the bathroom makes up for it with an impressive walk-in shower. I would definitely stay here again!

Staff are very helpful and friendly and the breakfast is excellent. Very good location and access to the metro

The room was pretty spacious and faced La Rambla. Bright and clean overall. It was a little noisy because of the construction outside, and you could occasionally feel the vibration of the train at night. Breakfast was superb, with lots of selection. Overall good

Clean hotel and rooms. Balcony rooms had excellent view of blvd.

Nice clean well maintained hotel in a great spot for tourism. Breakfast was a welcome bonus. Friendly staff and good rooftop bar.

I was upset at first when I got there because of the manager then the next day the manager I knew from my first booking at that hotel Javier was courteous very understanding about my complaint but he took things professionally he made me feel at ease I would recommend this hotel to anyone with Javier there your problem and complain will be solve with him at the helm of this hotel . Javier is a manager I would recommend anyone going to Barca stay at Serhs hotel Ramblas ask for. Javier the manager

The room was fantastic. Modern extremely clean. Staff was very helpful.

Staff were very accommodating and pleasant to deal with.

Great location and service.

Very nice hotel in Las Ramblas. Room was small but very clean and nice. Staff was very friendly and helpful. Highly recommend for a stay in Barcelona!

The bar was a delight

Everything was great!

Were goid breakfast, great food and beverages assortment