Hotel SERHS Rivoli Rambla

The staff ita very cold. Hotel have a great location but it isn’t very clean and rooms it’s very very small.

Budget 3 star hotel - definitely not a 4 a star! No coffee machine in the room, just a small kettle. Sewage smell in the bathroom every day with no extractor fan. Not one single hook in the bathroom to hang clothes or towels when showering! The towels had an awful smell to them - probably because of the sewage smell. Staff were polite and friendly, but had minimal contact with them. 'Bottled' water was provided where the lid would not tighten & was filled with tap water which had an odd taste to it. The coffee machine at breakfast made luke warm coffee with an unpleasant taste. Local cafes all made lovely coffee, so the hotel definitely had something off with theirs. Breakfast was not worth it - nothing tasted good unfortunately but was presented nicely. Milk was kept in a separate mini fridge in large bottles with lids rather than jugs and as there was no counter space, it made it difficult to pour. Room was an okay size, however, when the room next door showered or went to the toilet, it made a lot of noise. The tv remote control had not been cleaned and was covered in gunk. Not enough counter space in the bathroom. The hair dryer was plugged to the wall with hardly any power to dry hair. No mirror by the desk to do makeup and not enough counter space in the room. Room had see-through net curtains with no proper thick curtains! Las Ramblas has a lot of construction work going on so the pedestrianised street was not fully open and was noisy and dusty. Location was great.

Such a great shame about La Rambla being under reconstruction (it negated why I chose the hotel and room in the first place) but the excellent Sky Bar and it's superb barman (and his excellent choice of music!) made up for it!

Breakfast were very high quality and excellent but room was not same as the one on the web picture and air fresher in the room bothered so much.

Pretty hotel. Good location for tourists!

I am a loyal client of Expedia for over 29 years and I found this experience with Sehrs Hotel Barcelona the worst one!!!! We booked a night on February 15th and checked out the next day. On February 26 , before we checked out , morning around 9:30, we stepped out to buy some breakfast across the street. We were gone for 45 minutes. We went back to the hotel around 10:15 and headed back the room . Check out time should be 11 am.To our surprise, our belongings are gone and we found 2 men doing some renovations in our room. We went to the receptionist . They explained that they needed to remove our belongings since they have to do some work in the room. No one communicated to us ahead of time about the room renovation. This is unacceptable!!!! This is an absolute violation of our privacy!!!! They touched my belongings without our permission!!!We were not notified about this ahead of time. Who in the right mind will decide to remove hotel guest belongings still residing in the room until check out time. I have all the right to be upset!!! No one got back to me to explain up to this day!!!! I need the manager to reach out to me. I will report to Business Bureau!!!

My room was a good size and clean. The bed was comfy. The staff were excellent, breakfasts were great and the hotel was in a really good position to get around, either on foot or by metro. I recommend this hotel for anyone going to Barcelona.

Very comfortable room with nice shower. Breakfast buffet is excellent. Location is perfect.

Perfect location, hotel is very nice, amenities great love the rooftop and the rooms are very clean, staff very helpful and cordial !

Front desk staff very friendly and helpful throughout our stay. Plenty of extra amenities. Room was clean and decent in size. Great location on La Rambla.

As per usual the service was excellent from we arrived to when we left. They made a special occasion a memorable one. Would highly recommend and will book once again.

Room was fantastic, the staff are incredible and the location is so good!!

The hotel was located right on la rambla. Extremely comfortable rooms and the breakfast was amazing

The room was a reasonable size, and clean. The staff were helpful and the location of the hotel to shops and restaurant's was good, with the hotel itself providing and excellent breakfast, the only down side was that it was quite noisy at night.

It was a very nice stay.

Average hotel. Good service.

The breakfast selection was excellent, and the food fresh and delicious. The staff are wonderful!!

Gym was the best we’d ever used!

My room was very loud. I heard everything from the street including the protests and, during the middle of the night, any action occurring on the street. It was very difficult to sleep with such noise.

Encontré una cucaracha en mi habitación. La puerta del baño hacía mucho ruido y no cerraba bien. La luz del baño fuera del baño era todo un problema. Excelente ubicación y personal amable. Gracias.