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Inturotel Esmeralda Park

Resorts
8.8
/10
Very Good
901 reviews

What Guests Say About Their Stay

Kimberly Taylor

10.0
/ 10
Clean room, housekeeping cleans and restocks room daily which was so nice to come back to! Beautiful resort, beach is very close and staff was extremely helpful! Parking can be tedious but it’s the way all over the island! They provided crib for us and the store right across the street has everything you need including some baby supplies!

John

10.0
/ 10
I thought the property and room was a really good standard, the staff were lovely polite and professional

Dante

10.0
/ 10
Loved the adults section with the pool with a view over Cala Esmeralda. Breakfast buffet was excellent too.
In the Area
See Map
Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7660

Main Facilities

See more
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Inturotel Esmeralda Park is a good choice when you are visiting Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Inturotel Esmeralda Park

Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7660
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Lobby Inturotel Esmeralda Park
Lobby 2 Inturotel Esmeralda Park

Discover More About Inturotel Esmeralda Park

General


Near Cala d'Or Marina

Location


With a stay at Inturotel Esmeralda Park in Santanyi, you'll be on the beach, within a 5-minute drive of Cala d'Or Marina and Caló des Corral. This beach resort is 12.8 mi (20.6 km) from Cala Llombards Beach and 0.6 mi (1 km) from Michael's Diving School.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Caló des Corral - 0.2 km / 0.1 mi
Cala Esmeralda - 0.2 km / 0.1 mi
Cala Ferrera Beach - 0.4 km / 0.3 mi
Cala Gran - 0.9 km / 0.5 mi
Michael's Diving School - 1 km / 0.6 mi
Cala Serena - 1.2 km / 0.8 mi
Caló de ses Dones - 1.2 km / 0.8 mi
Cala d'Or Marina - 1.6 km / 1 mi
Caló des Pou - 3 km / 1.9 mi
Caló de ses Egos - 3.4 km / 2.1 mi
Cala Sa Nau - 3.7 km / 2.3 mi
Cala Mitjana - 3.9 km / 2.4 mi
Cala Estreta - 4.7 km / 2.9 mi
Caló de Sa Torre - 5 km / 3.1 mi
Mondragó Natural Park - 7.5 km / 4.6 mi

The preferred airport for Inturotel Esmeralda Park is Palma de Mallorca Airport (PMI) - 59 km / 36.7 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from May 16 to September 15:

  • Spa
  • Hot tub

Facilities


Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a water park (surcharge), and an outdoor tennis court. Additional amenities at this Mediterranean resort include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Enjoy Mediterranean cuisine at Es Caló, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 318 air-conditioned rooms featuring refrigerators and espresso makers. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Inturotel Esmeralda Park

Bar, Cafe and Lounge Inturotel Esmeralda Park
Bar, Cafe and Lounge
Swimming Pool Inturotel Esmeralda Park
Swimming Pool
Entertainment Facility Inturotel Esmeralda Park
Entertainment Facility
Fitness Center Inturotel Esmeralda Park
Fitness Center
Common Space Inturotel Esmeralda Park
Common Space

Things to Do

  • Shops
  • Waterpark
  • Barbecue
  • TV lounge
  • Garden
  • Spa
  • Fitness center
  • Pool sun loungers

Sports and Recreations

  • Fitness center
  • Basketball
  • Game room
  • Mini golf
  • Billiard
  • Tennis court

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Airport transfer
  • Bicycle rental

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Smoking area
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Kids and Pets

  • Children facilities

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Inturotel Esmeralda Park

Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately EUR 20 to 21 for adults, and EUR 10 to 11 for children
  • Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No rollaway/extra beds available, Property uses a professional cleaning service, Travelife, Essential workers only - NO, No elevators

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Inturotel Esmeralda Park
318
Number of floors in Inturotel Esmeralda Park
3
Another facilities in Inturotel Esmeralda Park
Shops, Waterpark, Barbecue, TV lounge, Garden

Frequently asked question in Inturotel Esmeralda Park

What are available facilities at Inturotel Esmeralda Park?
There are top facilites at Inturotel Esmeralda Park such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Inturotel Esmeralda Park?
The standard check-in time at Inturotel Esmeralda Park is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Inturotel Esmeralda Park provide breakfast?
Yes, Inturotel Esmeralda Park provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Inturotel Esmeralda Park?
Inturotel Esmeralda Park is a 4.0-star hotel.
How many floors does Inturotel Esmeralda Park have?
Inturotel Esmeralda Park has 3 floors.
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More Reviews from Other Guests in Inturotel Esmeralda Park

Overall Ratings & Reviews Inturotel Esmeralda Park

Other sources (901)
8.8
Very Good
From 901 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Inturotel Esmeralda Park

Number of reviews per page
20
40
Top reviews
Alison
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Refurbishment of hotel and room superb. Only problem lift not working , same in other blocks. Never saw anyonevtrying to fix them we with a baby in a pram in our party and on 3rd floor so hard work. Pools are cold even in Drago land, sea was warmer !! Entertainment very good. We have been on numerous occassiobs and updating of Esmeralda park is to a very high standard.
Read More
Kimberly Taylor
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room, housekeeping cleans and restocks room daily which was so nice to come back to! Beautiful resort, beach is very close and staff was extremely helpful! Parking can be tedious but it’s the way all over the island! They provided crib for us and the store right across the street has everything you need including some baby supplies!
Read More
John
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I thought the property and room was a really good standard, the staff were lovely polite and professional
Twyla-Lea
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good clean room with a killer view.
Madeline
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful property, the beds were ok, not the most comfortable, everything else in the room was perfect other than having one day where our hot water wasn’t fully working. We knew this would be a family resort, and had adult only areas but the public beach and dining is full of other people with young children and it’s very busy and loud. I would come back if I bring my kids with me, otherwise, I would go with an adults only resort for a more relaxing experience.
Read More
Joakim
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

great service
Vlad
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Perfect location right next to a beautiful beach. Adults only pool in mid September was not that busy. Rooms were refurbished in May this year but already many scratches, doors not closing properly - it’s clear it was not the most high quality refurbishment. However sound proofing was great. We had Breakfast in our room rate which honestly was not great, and quite shocking in the number of options We enjoyed our stay as the hotel is extremely well located, but there are some gaps. I imagine in peak season the hotel is extremely busy.
Read More
Dante
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Loved the adults section with the pool with a view over Cala Esmeralda. Breakfast buffet was excellent too.
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean and modern rooms with balconies
Melina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

After visiting a the hotel post renovation, everything looks beautiful, but unpractical, the pool shrank significantly and its impossible to enjoy without bumping into a child/adult. For babies/toddlers will be perfect, but not for 4+ as the big pool is now very small for the volume of guests. The new pool restaurant was ok but expensive. The kids show looked very improvised and repetitive. Even the DJ was distracted chatting with staff around him. The mail restaurant needs for staff, plates were pilling on the table without someone being attentive to pick them up. The staff that we recognised from our previous visit, really makes the effort to do as much as possible, but more staff is needed. Half board doesn’t include drinks, be aware, expedia does not advertise this. Luckily we got compensation after claiming this via chat.
Read More
Emma
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The pool is to busy. Can’t move in there. The restaurant breakfast/dinner is to loud and could really do a with a refurb.
Kate
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This hotel is in a beautiful setting in a picturesque cove. The room was well maintained, comfortable and spacious. The staff we met at reception, in the outdoor restaurant and cleaning our rooms were always very friendly and helpful. Breakfast offered a very wide choice of food options. Children enjoyed the play area. Didn’t like the very busy and crowded family swimming pool.
Read More
Alejandra
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

-For travelers who enjoy lowering their standards- Beautiful lobby, terrible experience. Check-in was slow and disorganized, rooms scattered across different buildings, and basic amenities nonexistent — no welcome water, no working toilet flush, no functioning TV remote without a maintenance saga. The pool bar served overpriced cocktails that took forever to make and tasted awful. Showers blasted water everywhere before you could even use the overhead, and the “shower gel” was so ineffective my 7-year-old son complained he still felt dirty. The final insult-No iron — unless you rent one. In 30+ years of travel, I’ve never seen that. If you want a hotel where functioning showers, drinkable cocktails, and wrinkle free clothes are “luxuries,” this is your place. Otherwise, look elsewhere.
Read More
Sam
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Missing soap when we arrived
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We first entered our room on the night of our arrival there was a crib in the room we had not requested. Hair on the floor and a pink lipstick sort of smudge on the floor. Worst is that I noticed a small bug near headboard. Woke up with bed bug bits- classic three bites. On arms, wrist. Next morning they offered to exchange the mattress which would be the worst thing to do as this would lead to spread of contamination. They reluctantly offered another room in another nearby building. When I went to inspect the room it had not yet been cleaned, which is fine, but when I moved the night stand table there were many bed bug nymphs, same as my previous room. They reluctantly offered another room. This room was cleaner. And I reluctantly agreed but the stay was very stressful and had to be very careful with all belongings. Leaving them outside. At the end of the trip many new classic bed bug bites had developed.. coming back home was a big hassle to get rid of many belongings and “bake” all items. I have been home a few days now and I am still in fear. I hope it’s over. Pics of my wrist, other pics will not be attached as they are of other family members. On a much lesser note, very tacky that when you order the meal package they charge you for a glass of water or drinks during dinner. Very tacky cash grab is what it feels like. Dino park is very small and adult are charged- even higher rate than the child’s cost. Not worth it.
Read More
SANDRA
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The design of the bathroom is awful, I’ve been to plenty of hotels and this was the worst. You couldn’t take a shower without the entire floor being flooded, including where the toilet stood! Also, I’ve never had to pay for use of an iron. I thought the 6 euro daily fee for an iron was ridiculous!
Dean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything was amazing. Such a lovely hotel in a stunning location. A really enjoyable family stay. Thank you. X
Yasmine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great for families, big resort. Well located. Beach A1
Rebecca
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We had a fantastic week in Cala D'or. The hotel is in an incredible location. Reception staff were so friendly. Apartment was beautiful. We really didn't want to leave.
Gabriela
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

False marketing: the room we were given was nothing like publicized on the site. Management was dismissive and not willing to give us a reasonable solution: we were told the only option we had was that room that was a clear downgrade from what we had reserved. We cancelled our stay, but the hotel refused to give even partial refund of the 2900 euros we paid for our stay. Expedia also refused to give us any refund, even if it does not reflect the cancellation policy on the site. Expedia’s excuse was that the hotel refused even partial refund.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Inturotel Esmeralda Park

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Overall Ratings & Reviews Inturotel Esmeralda Park

Other sources (901)
8.8
Very Good
From 901 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Inturotel Esmeralda Park

Number of reviews per page
20
40
Top reviews
Alison
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Refurbishment of hotel and room superb. Only problem lift not working , same in other blocks. Never saw anyonevtrying to fix them we with a baby in a pram in our party and on 3rd floor so hard work. Pools are cold even in Drago land, sea was warmer !! Entertainment very good. We have been on numerous occassiobs and updating of Esmeralda park is to a very high standard.
Read More
Kimberly Taylor
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room, housekeeping cleans and restocks room daily which was so nice to come back to! Beautiful resort, beach is very close and staff was extremely helpful! Parking can be tedious but it’s the way all over the island! They provided crib for us and the store right across the street has everything you need including some baby supplies!
Read More
John
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I thought the property and room was a really good standard, the staff were lovely polite and professional
Twyla-Lea
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good clean room with a killer view.
Madeline
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful property, the beds were ok, not the most comfortable, everything else in the room was perfect other than having one day where our hot water wasn’t fully working. We knew this would be a family resort, and had adult only areas but the public beach and dining is full of other people with young children and it’s very busy and loud. I would come back if I bring my kids with me, otherwise, I would go with an adults only resort for a more relaxing experience.
Read More
Joakim
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

great service
Vlad
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Perfect location right next to a beautiful beach. Adults only pool in mid September was not that busy. Rooms were refurbished in May this year but already many scratches, doors not closing properly - it’s clear it was not the most high quality refurbishment. However sound proofing was great. We had Breakfast in our room rate which honestly was not great, and quite shocking in the number of options We enjoyed our stay as the hotel is extremely well located, but there are some gaps. I imagine in peak season the hotel is extremely busy.
Read More
Dante
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Loved the adults section with the pool with a view over Cala Esmeralda. Breakfast buffet was excellent too.
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean and modern rooms with balconies
Melina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

After visiting a the hotel post renovation, everything looks beautiful, but unpractical, the pool shrank significantly and its impossible to enjoy without bumping into a child/adult. For babies/toddlers will be perfect, but not for 4+ as the big pool is now very small for the volume of guests. The new pool restaurant was ok but expensive. The kids show looked very improvised and repetitive. Even the DJ was distracted chatting with staff around him. The mail restaurant needs for staff, plates were pilling on the table without someone being attentive to pick them up. The staff that we recognised from our previous visit, really makes the effort to do as much as possible, but more staff is needed. Half board doesn’t include drinks, be aware, expedia does not advertise this. Luckily we got compensation after claiming this via chat.
Read More
Emma
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The pool is to busy. Can’t move in there. The restaurant breakfast/dinner is to loud and could really do a with a refurb.
Kate
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This hotel is in a beautiful setting in a picturesque cove. The room was well maintained, comfortable and spacious. The staff we met at reception, in the outdoor restaurant and cleaning our rooms were always very friendly and helpful. Breakfast offered a very wide choice of food options. Children enjoyed the play area. Didn’t like the very busy and crowded family swimming pool.
Read More
Alejandra
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

-For travelers who enjoy lowering their standards- Beautiful lobby, terrible experience. Check-in was slow and disorganized, rooms scattered across different buildings, and basic amenities nonexistent — no welcome water, no working toilet flush, no functioning TV remote without a maintenance saga. The pool bar served overpriced cocktails that took forever to make and tasted awful. Showers blasted water everywhere before you could even use the overhead, and the “shower gel” was so ineffective my 7-year-old son complained he still felt dirty. The final insult-No iron — unless you rent one. In 30+ years of travel, I’ve never seen that. If you want a hotel where functioning showers, drinkable cocktails, and wrinkle free clothes are “luxuries,” this is your place. Otherwise, look elsewhere.
Read More
Sam
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Missing soap when we arrived
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We first entered our room on the night of our arrival there was a crib in the room we had not requested. Hair on the floor and a pink lipstick sort of smudge on the floor. Worst is that I noticed a small bug near headboard. Woke up with bed bug bits- classic three bites. On arms, wrist. Next morning they offered to exchange the mattress which would be the worst thing to do as this would lead to spread of contamination. They reluctantly offered another room in another nearby building. When I went to inspect the room it had not yet been cleaned, which is fine, but when I moved the night stand table there were many bed bug nymphs, same as my previous room. They reluctantly offered another room. This room was cleaner. And I reluctantly agreed but the stay was very stressful and had to be very careful with all belongings. Leaving them outside. At the end of the trip many new classic bed bug bites had developed.. coming back home was a big hassle to get rid of many belongings and “bake” all items. I have been home a few days now and I am still in fear. I hope it’s over. Pics of my wrist, other pics will not be attached as they are of other family members. On a much lesser note, very tacky that when you order the meal package they charge you for a glass of water or drinks during dinner. Very tacky cash grab is what it feels like. Dino park is very small and adult are charged- even higher rate than the child’s cost. Not worth it.
Read More
SANDRA
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The design of the bathroom is awful, I’ve been to plenty of hotels and this was the worst. You couldn’t take a shower without the entire floor being flooded, including where the toilet stood! Also, I’ve never had to pay for use of an iron. I thought the 6 euro daily fee for an iron was ridiculous!
Dean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything was amazing. Such a lovely hotel in a stunning location. A really enjoyable family stay. Thank you. X
Yasmine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great for families, big resort. Well located. Beach A1
Rebecca
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We had a fantastic week in Cala D'or. The hotel is in an incredible location. Reception staff were so friendly. Apartment was beautiful. We really didn't want to leave.
Gabriela
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

False marketing: the room we were given was nothing like publicized on the site. Management was dismissive and not willing to give us a reasonable solution: we were told the only option we had was that room that was a clear downgrade from what we had reserved. We cancelled our stay, but the hotel refused to give even partial refund of the 2900 euros we paid for our stay. Expedia also refused to give us any refund, even if it does not reflect the cancellation policy on the site. Expedia’s excuse was that the hotel refused even partial refund.
Read More
Number of reviews per page
20
40