The hotel staff was very friendly and check-in was easy. The bedroom and toilet were very clean. There was a wardrobe, hangers, a hairdryer, and a water boiler. There was no air conditioning, but since we arrived in October, the room temperature was quite cool. We didn't book breakfast, but the restaurant next door was very impressive. The food was delicious, with seafood and spicy options for Asians like Indonesians. The location was easy to find, and there wasn't a long climb to get to the hotel from the train station. It was close to shopping and a beautiful lake. The Montreux Riviera Card was provided via email for free public transportation around Montreux.

I enjoyed the stay in FMH a lot. The staff was indeed very friendly and accommodating. I stayed for 13 nights and the staff was aware that this incurred special needs such as being able to prepare my own meals in my room. They were always helpful in that regard.