Hotel City Inn Basel

The hotel is in a very central area which makes it good to get to places. Whilst my room was modern, it was tiny (I booked a single room). The cover on the light switch kept falling off, the breakfast was terrible, with nothing left at 9am. The staff flapped when challenged about this and you’d then have to wait 20 mins while they got more food.

Great aircon. Lovely breakfast. Super helpful and friendly staff

The only problem was that it wasn't clear where to check in as there seemed to be 3 hotels in 1. Staff at desk very helpful and air conditioning was great relief on such a hot day.

We booked this hotel last minute because we wanted AC. We stayed on the 2nd floor. The AC was good, they provided a bed for our baby and accepted an early check in and late check out. Everything was clean, the staff was nice, available and helpful. It's easy to walk to all tourist attraction and very close to the train station! We would definitely stay there again. The only thing that would have made our stay better is having a minifridge in the room.

The hotel is situated just round the corner from the train station as well as the main trams that run through the city. The staff at the hotel are friendly, polite and professional. The rooms are clean and well maintained. The beds are comfortable. The hotel also has a fitness centre that I was able to use. Highly recommended.

60 minute wait to check in. Noisy A/C unit had to turn it off to get to sleep. Confusing signs for room.

Our room was 802 on the Metropol side. We were moved there when there was a problem with our original room. It was much nicer! Staff were great

Simple but clean. Bathroom was nice for an older building.

Windows were very bad, i had a room that faces the main street and the sound from outside was as there were no windows. Room was clean and staff was friendly.

Great aircon and breakfast. Helpful staff

Room was small but efficient. Breakfast was wonderful. Location was safe and very convenient to the train, shopping, sites and nice restaurants.

Very wonkey getting around in the hotel. You have to use two elevators and walk through many corridors but the price and location are good. Very near the train, tram, and bus. Thrifty shopping and eating nearby. The room is very large. The shower is also large. Breakfast is good. No complaints.

The hotel is basic. The showers, if you're a fan of showers, are great. Above all is it's location. A two minute walk to the train station and the tram stops. You'd expect it to be noisy but it isn't. Fine for an overnight stay.

This hotel shares the same building as the Hotel Metropol as is a bit of a rabbit warren the bar and restaurant are in the Hotel Metropol. Rooms in the City Inn were very clean and modern and there is a tea and coffee station in the corridor Wi fi is included and good

Super location. The front desk staff was very helpful. Clean and spacious room with air conditioner . Nice breakfast 😃.

It's situated on the elevated part of Biel, 20 mins walk to the closest supermarket, public transport towards the location is very convenient, clean, nice view of the town, glaciers, nice walk all around to churches, restaurants, shopping, lake. Host was professional and very helpful. I enjoyed my stay

For expensive Basel and Switzerland, this is about as cheap as it gets. Check in was easy if you follow the instructions. Yes, there is a bit of twisting around to get to your room, but this is not impossible to figure out. Facilities are super clean for sure. We liked the coffee/tea in the hallway. The real deal here is the breakfast. When I booked the room through Expedia, I paid $19 total for the two of us. Onsite you pay closer to $30 per person. It is a decent spread with the usual European items including bacon & eggs, a variety of juices, and a nice coffee machine. I assume the three cappuccinos I drank made up for what I paid. This, including the great view, made the general prices in Switzerland less painful. The location about 100m from the SBB train station made this the best deal without taking a tram to a suburb.

Great location to the SBB station and only a short walk into the centre. Only couple things we could fault was the noise outside which wasn't the hotels fault and there was a slight cigarette smell coming from the extractor fan in the bathroom.

I booked this hotel for one night as it was an easy 5 min. walk from the train station so very convenient. The room was large w/no view and the bed was pretty hard for our liking so not the best nights sleep. The bathroom was a nice size and shower was huge! We did have the included breakfast in the morning which was fine and the gal at reception both when we checked in and out was very friendly and helpful. The hotel is also across from many tram lines which makes it easy to get around.

The room was simple and small but met our needs for our one night stay near the rail station. The staff were friendly. We used the local metro passes to get to the old historic area. I highly recommend travelers use these. There was a coffee and tea service in the hall way. Air flow was great in our room. I would stay here again.