INSIDE FIVE City Apartments

Check in was slightly delayed because the phone number provided sometimes didn’t pick up. But they respond to email quickly and WhatsApp phone number. The room itself was good but noise from upstairs was loud as well as from the street. A fan is provided for cooling. Kitchen was great. Decent location and fair price.

The location was a 12ish minute walk from the train station. The listing didn’t have many photos so we didn’t really know what to expect but it was a room with beds. The bathroom door didn’t latch closed. There was an outdoor space in the back that was a nice addition to hang out in though.

The room allocated to us was on the top (4th) floor and since it was summer, it became quite hot. The room also lacked proper lighting and the number of electricity supply points was limited. The available electrical connections also appeared to be makeshift rather than properly installed which could be improved. I appreciate that all the necessary amenities were provided. However, the bathroom exhaust fan was not working most of the time and the bathroom itself was quite congested leaving very little space to comfortably shower. On a positive note, the person at check-in was extremely helpful and courteous which I truly appreciate. Overall, it was an okay stay with both positives and areas that could be improved.

No person on-site except for a few minutes at check-in. Then you are left to fend for yourself.... No Air Conditioning or even a mini split A/C....we literally died of heat!!

Clean room and helpful staff . Shops nearby for buying water and food . Very convenient to get to the train station .

The only real good point was location. We had a stressful beginning to our trip which was unnecessary, as we already knew that we would be checking in after the latest check-in time. Despite reaching out to ask about how we would check in we were not provided with a code to get the key until after we landed in Switzerland, no acknowledgement that they had even received our email, meaning we didn’t know for sure if we would have somewhere to stay or not on arrival. The room was tiny and the pictures online don’t reflect the actual tiny size of the room. The nice entrance with the logo rug is actually a bit of frayed carpet which is a complete trip hazard. This place is definitely NOT safe for children. There is plenty of hot water, however if you knock the tap in the tiny shower (very easily done) the water is scalding hot in seconds, shower door was hanging off on one side. Self catering a joke, We had one pan, two forks two mugs and three glasses,No instructions for cooker or microwave. The sockets have been adapted meaning it’s hard to use charger plugs, and when you do swap plugs the sparks lit up the room, one bed had a very loose side shelf the other had nothing to rest a drink or anything on. On the surface it is clean, and there was no issues with clean towels as needed. It’s never going to be posh and I don’t have an issue with that, but basic maintenance is non existent. You just worry that fire alarm maintenance etc is just as poor.

The property was not as described. They use a phone to photograph a passport when they finally answer. Go to the room which was left cleaner than when we got there. No aircon, small, and outdated, nothing like the ad described. At all times of the day, there is yelling, no idea if it’s the cleaner or owner. While we had no bed bugs, from what we’ve seen in reviews, they are around, and the hotel refused to refund our money so we could go elsewhere. Do yourself a favour, go anywhere else.

The room looked overall clean but in detail it was Filthy. Under the cabinets, over the bed head were all dust and dirt. There was not enough towel in the room. The table was sticky.

Muy espaciosa y equipada.Muy confortable

Clean room, extra sofa, equipped kitchen, 15 minutes walk from the main train station. Near by restaurants and supermarkets

Check in was not smooth difficulty contacting someone although numerous text messages from host.Good clean apartment on second floor with full size fridge and all cooking facilities. Bed close to a wall on one side made access difficult. Toilet seat room 25 loose. Good value for Zürich.

A small place to rest for the night.

The room was extremely dirty and poorly maintained. The bed frame was visibly filthy, and the mattress sheets looked old, stained, and unclean. The bathroom was covered in dust, the shower doors were broken, and the hair dryer did not work. There was also no air conditioning, only a fan, which is not sufficient during hot summer days. Additionally, the photos on the Expedia listing are very misleading and make the room appear much nicer than it actually is.

Beware of bug infestation!!! The entire bed, bed frame had many many bugs that came out at night. It got so bad we couldn’t sleep and had to pretty much leave in the middle of the night. We sent photos and messages via WhatsApp throughout the night to management, which obviously we don’t expect them to respond at the time, but they never ever apologized or gave any justification or any response whatsoever even the next day. Avoid this place!!

Zürich is expensive! The flat was small but clean and functional for our needs. There was a nice balcony and the bed was comfortable. It would be nice if some basics were provided like tea and coffee given that there is a kitchenette.

The room was quiet, clean and comfortable. Location was great.

Well situated and had all amenities. Unfortunately the volume control on the TV was faulty, one of the two cups had a broken handle and the pillows were large but not very supportive while the mattress moved - not major issues but meant the apartment was not as comfortable as it could be.

Don’t remember much after some days. But should be good as no bad memory stays.

Would be better if whatsapp messages were replied too faster. I initially wanted to extend one day but there was no reply in order to reserve directly through them. The electric cooker had an issue couldnt turn it on.could be cleaner The location considering the price was pretty good

The bathroom was full of ants