Novotel Lugano Paradiso

Hotels
8.8
/10
Very Good
652 reviews

What Guests Say About Their Stay

Katherine

10.0
/ 10
I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center.

James

10.0
/ 10
Very close to the Lugano waterfront. 15 minutes walk to the centre of town. Staff friendly. Breakfast buffet excellent. Hotel clean and well maintained.

Chris

10.0
/ 10
Perfect for our 1- night stay. Market nearby to buy essentials and really quiet. The staff was amazing as well!
In the Area
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Viale San Salvatore 11, Paradiso, Lugano, Ticino, Switzerland, 6900

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Novotel Lugano Paradiso is located in area / city Paradiso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Novotel Lugano Paradiso

Viale San Salvatore 11, Paradiso, Lugano, Ticino, Switzerland, 6900
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Lobby Novotel Lugano Paradiso
Lobby 2 Novotel Lugano Paradiso

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Location


Novotel Lugano Paradiso is located in area / city Paradiso.

About Novotel Lugano Paradiso

From business event to corporate gathering, Novotel Lugano Paradiso provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Novotel Lugano Paradiso welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Novotel Lugano Paradiso is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Novotel Lugano Paradiso, a wonderful accommodation for your family holiday.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Novotel Lugano Paradiso is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Novotel Lugano Paradiso.

All facilities in Novotel Lugano Paradiso

Bar, Cafe and Lounge Novotel Lugano Paradiso
Bar, Cafe and Lounge
Swimming Pool Novotel Lugano Paradiso
Swimming Pool
Fitness Center Novotel Lugano Paradiso
Fitness Center
Functional Hall Novotel Lugano Paradiso
Functional Hall
Common Space Novotel Lugano Paradiso
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Accessible bathroom

Sports and Recreations

  • Fitness center
  • Table tennis

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Novotel Lugano Paradiso

Important Note
  • The seasonal pool will be open from May 24 to September 30.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 23 per night (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Green Key (Foundation for Environmental Education), No rollaway/extra beds available, Parking height restrictions apply, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Lugano Paradiso
96
Number of floors in Novotel Lugano Paradiso
7
Another facilities in Novotel Lugano Paradiso
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, 24-hour Receptionist

Frequently asked question in Novotel Lugano Paradiso

What are available facilities at Novotel Lugano Paradiso?
There are top facilites at Novotel Lugano Paradiso such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Lugano Paradiso?
The standard check-in time at Novotel Lugano Paradiso is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Novotel Lugano Paradiso provide breakfast?
Yes, Novotel Lugano Paradiso provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novotel Lugano Paradiso?
Novotel Lugano Paradiso is a 4.5-star hotel.
How many floors does Novotel Lugano Paradiso have?
Novotel Lugano Paradiso has 7 floors.
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More Reviews from Other Guests in Novotel Lugano Paradiso

8.8
Very Good
From 651 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Novotel Lugano Paradiso

Number of reviews per page
20
40
Top reviews
Katherine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very close to the Lugano waterfront. 15 minutes walk to the centre of town. Staff friendly. Breakfast buffet excellent. Hotel clean and well maintained.
Chris
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Perfect for our 1- night stay. Market nearby to buy essentials and really quiet. The staff was amazing as well!
Dariia
icon-Leisure
Leisure
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Not up to par
Almulla
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Amazing stay , thanks for luna and adam
Shoba
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Nice and clean, friendly staff
Nino
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Ok
Kvarvaressos
icon-
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Patvof a road trip everything was clean efficient ans smooth breakfast was good too easy car parking
Natália Dafne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great hotel overall, with nice staff and breakfast in an excellent location.
ATUL
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
Alessandro
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Wonderful place! Great food and great hotel!
Alessandro
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Awesome hotel, would stay again for sure
Corinne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Everything was top. Very polite staff and big room for me an my two kids (12&14)
NEIRA
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Modern rooms and easy acess
Dr. Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Well located
Steven
icon-Business
Business
8.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
Read More
Katherine
icon-Leisure
Leisure
6.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night. The property itself is across the street from construction, very noise and starts very early in the morning. The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
Read More
Milind
icon-with Partner
with Partner
8.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Our stay was good
Naser
icon-with Partner
with Partner
2.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
Number of reviews per page
20
40

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Lobby 4 Novotel Lugano Paradiso

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
8.8
Very Good
From 651 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Lugano Paradiso

Number of reviews per page
20
40
Top reviews
Katherine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very close to the Lugano waterfront. 15 minutes walk to the centre of town. Staff friendly. Breakfast buffet excellent. Hotel clean and well maintained.
Chris
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Perfect for our 1- night stay. Market nearby to buy essentials and really quiet. The staff was amazing as well!
Dariia
icon-Leisure
Leisure
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Not up to par
Almulla
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Amazing stay , thanks for luna and adam
Shoba
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Nice and clean, friendly staff
Nino
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Ok
Kvarvaressos
icon-
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Patvof a road trip everything was clean efficient ans smooth breakfast was good too easy car parking
Natália Dafne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great hotel overall, with nice staff and breakfast in an excellent location.
ATUL
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
Alessandro
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Wonderful place! Great food and great hotel!
Alessandro
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Awesome hotel, would stay again for sure
Corinne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Everything was top. Very polite staff and big room for me an my two kids (12&14)
NEIRA
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Modern rooms and easy acess
Dr. Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Well located
Steven
icon-Business
Business
8.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
Read More
Katherine
icon-Leisure
Leisure
6.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night. The property itself is across the street from construction, very noise and starts very early in the morning. The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
Read More
Milind
icon-with Partner
with Partner
8.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Our stay was good
Naser
icon-with Partner
with Partner
2.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
Number of reviews per page
20
40