Phi Phi Mountain Beach Resort

I have stayed in hundreds of hotels in thialand and this place is hands down the worst place imaginable. Whatever you do stay somewhere else. The morning staff was absolutely horrific, the location is a nightmare, the room did not even have toilet paper and my towels were not changed and the balcony was never cleaned. I am shocked how horrible this place was.

Great room. Great view of the bay from the main restaurant. Pool was not in a good shape though. It’s far but shuttle services is on point. And easy.

Room was clean and nice. As we needed a spare bed, this was found to be very uncomfortable and not pleasant to sleep on but the main bed was decent. The pools and water slides were not as advertised. Even though it was just at the beginning of the peak season, their pools were not filled, no slides operating, and the whole pool park aspect was very negative. Staff was very friendly and accommodating though.

Amazing and surreal

Good place, water and hair dresser wasn’t working when we checked in tho. But they fixed it right after. The shuttle service is quite nice

The owner was very helpful and hospitable.

amazing views from a really spacious balcony. they have. shuttle available for guests as the hotel is up a mountain. staff is kind, there's a breakfast buffet and a restaurant nearby.

If you can ignore the water park you will be fine. It is actually more damaging for this resort than anything.

Place was dirty, water park was shut down, receptionist was rude because our room wasn’t ready, limited transportation. We didn’t even get checked in and I had other guest telling me that their rooms were full of cockroaches. We never stayed at the resort

Clean place, good food, away from town and hugeeeee plus to staying here is free shuttle anytime you need until 9pm after 9 its 100 baht per person more then fair. The drivers are beyond friendly and kind. Rooms are super nice, we had the pool view with a little bit of an ocean view and it was awesome. Comfy bed and good shower. Lots of space and if you need the couch folds into a bed. Would stay again for sure.

We booked this hotel for the water park however when we arrived the water park was closed and would not open during our stay. Had we known we would have booked closer to the beach. The hotel communicated many things prior to our arrival with us but never that the water park was closed and was not even willing to upgrade our room for the inconvenience until we insisted and even at that it was only for one night. And then we had to change rooms. After 9pm you have to pay for shuttle which is fine however the drivers took our money. And then we were also charged again at check out. Location is off the beaten path but shuttle is helpful and the hotel had nice views and a nice breakfast. Most of the staff was very pleasant and kind outside of check in. WiFi did not work for first day but was fixed the second day. Not sure I would stay here again.

Frygteligt nedslidt, det er meget længe siden om nogensinde dette hotel har været i nærheden af luxus. Den afsides beliggenhed betyder besværlig transport - som hotellet administrerer- med bus og båd, hvor tidstabeller ikke bliver overholdt så man må forvente at bruge uendeligt lange transport tider hvis man vil til restauranter strand eller byen. Book aldrig dette hotel hvis du vil nyde et ubesværet og bekvemt ophold

L hôtel se trouve à 10 min de route de la plage autour de bidonville , seul moyen d’y aller et en service navette qui sont toute les heures ( quand elle y sont ) alors que vous n avez aucun autre choix que de prendre la navette ( sinon 30min de marche , les piscines sont à moitié fermé ,

Værelset var fint. Rummene virker dog store og tomme. Sengen var noget hård. Morgenmaden var noget mangelfuld. Vandparken er lukket og har været det i noget tid. Der er langt til stranden. Hotellet virker generelt lidt som et “ghost-hotel”, til trods for noget af det er af nyere konstruktion. Hotellet ligger et stykke væk fra selve hovedbyen. Hvis man skal ind til byen kan man bruge hotellets gratis shuttlebusser. Den kørte en gang i timen. Tidligst klokken 8 og senest klokken 21. Man skal betale for tidspunkter foruden dem samt hvis man kommer for sent. Man bliver sejlet til ved indtjekning og udtjekning.

Had a great stay! They where under renovation but it didn’t bother us. Big comfy room with good a/c. Perfect to use their shuttle service to town or beach. Would recommend for bigger family as well. Especially when the water park is up and running again :)

Toilet broken and disgusting, no towel when im coming, On the way there you do not pay for the trip to the hotel but on the return trip to the port you must pay. I booked transfers to the hotel, but I never received a response. I had to walk to the hotel.

👍

静かで広い部屋とバルコニーで快適だった。街やビーチまでシャトルがありそこまで不便ではない。ホテルのビーチはとにかく素晴らしかった。スタッフがとにかく優しく、部屋まで坂があるが、何回か直接送ってくれてた。

Overall very nice hotel, shuttle service was actually working very smooth. Shuttle service to beach or to town was every hour. We really enjoyed the stay. The only downside is pool area, it’s more water park area than pool relax area.

Não voltaria. Pelas fotos o hotel parecia muito bom, porém ao chegar não tinha infraestrutura nenhuma funcionando. O parque aquático estava desativado, o que não foi dito no momento da reserva pois o nosso quarto dava acesso free A piscina do hotel ficava extremamente longe, você tinha que pegar uma “van” a cada hora pra ir e voltar da piscina Para ir ao centro da cidade a mesma coisa, esperar a cada 1 hora a van passar ou pagar a corrida Coisas que também não foram ditas durante a reserva, o que acabou gerando grande impacto na nossa logística O quarto era limpo, porém também não colocaram a cama que solicitei, uma king, deixaram 2 camas de solteiro no quarto sendo que somos um casal A recepcionista tentava mas como não falava bem a língua inglesa, a comunicação era bem difícil e demorada