DoubleTree by Hilton Istanbul - Old Town

Staff was helpful and professional. We had a broken phone and a TV that did not work properly over several nights. They tried to fix it and said they would replace it if it kept having issues. We just lived with it for the short time in the room. The room was nice and clean and had a small view of the water. Overall it was a nice stay.

Exceptional

Great staff

It was just a pretty average hotel. The rooms were nice and the bathroom was modern. Some small things were broken/kinda iffy like the shower head and the door of our room was really heavy. The twin beds are way to small to share if anyone was wondering, but the rooms weren’t very cramped. Location was amazing. I walked every morning to the grand bazaar and it only took 10 minutes. Good restaurants nearby and what not. Metro station right outside the hotel too if you want to go further into instanbul as well. Loved the location The staff were amazing. The sweetest people you’ll meet! I talked to sm of the housekeeping staff and they were so amazing to talk to

I want to give a 5/5 but the only reason I gave 4 is washroom sink kept clogging even after fixing

Absolutely an incredible location. All of the staff were very friendly.

Very nice and clean and quite and staff are very professional and they can speak english and Turkish

Location is amazing. Just by tram lines, on a the flat side of old town which is really practical. Surrounded by shops and historical sites, all accessible by walk. Extremely friendly and helpful staff. The building itself has almost zero soundproofing. Considering lots of families staying there, this is key to sleeping quality. The hotel building seems to be old and not well maintained. The slightly shocking part was when we were at our room and out of the sudden saw a guy in our balcony which is on the third floor. He was a gardener taking care of plants but no notice before his arrival or nocking on the door!! He just had a way to get to balcony from outside which is clearly disrupting privacy. Bottom line, if you really prioritise location in old town, you should consider it. But remember you need to sacrifice on your sleep and room comfort.

Pros - Perfect location - opposite Laleli tram station, Clean room, courteous staff. Cons - Room air con resets to 24 degree, every 30mins - annoying to keep changing back to lower temperatures.

Access to Grand Bazzar, Blue Mosque, multple shopping stores and right infront of the train station. The sorrounding area is safe with mulriple places to eat

Breakfast good location very good

Excellent we loved this hotel.

Always clean

Terrible como me cobraron y no tuve reservación y me cobraron doble me robaron con todo descaro y abuso no lo recomiendo a nadie expedía es un fraude

Very nice

Fantastic stay from start to finish. The hotel was spotless, beautifully designed, and extremely comfortable. The staff were welcoming, attentive, and always happy to help. Breakfast was excellent with a great selection, and the location was ideal for getting around easily. Everything was well organised and ran smoothly. I would definitely stay here again and highly recommend it.

Very pleasant stay at the hotel

Amazing variety of delicious food. Love the salad for breakfast, local and international foods. Take your time and enjoy. Better food than a cruise ship buffet.

Very comfortable, great location, quiet spcious room and wonderful friendly and helpful staff.

My room number 233 was kept spotlessly clean and a surprise plate of fresh fruit was cling-wrapped and left for me a few times in my one week stay. Concierge was very helpful, carrying my bags to my room almost all the time. Onor (name misspelt but translates to Honor) was my favorite and honorable concierge. He got taxis for me and calculated the price ahead of time for me. He was the best! The food was amazing, I had daily breakfast like a king and was treated like a king. Will be back!