Palm River Hotel

Hotels
9.8
/10
Exceptional
37 reviews

What Guests Say About Their Stay

Joseph

10.0
/ 10
Great staff, lovely room, gym was really good to have and the staff very kind.

Tanaka

10.0
/ 10
The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.

Donald

10.0
/ 10
The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!
In the Area
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Stand 1403, Parkway Drive, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
On a river
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What's around Palm River Hotel

Stand 1403, Parkway Drive, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe
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Discover More About Palm River Hotel

General


On a river

Location


With a stay at Palm River Hotel in Victoria Falls, you'll be on a river, just steps from Victoria Falls National Park and a 4-minute drive from Zambezi National Park. This luxury hotel is 3.2 mi (5.2 km) from Victoria Falls and 3.8 mi (6.1 km) from Devil's Pool.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Falls National Park - 0.1 km / 0.1 mi
Zambezi River - 0.7 km / 0.4 mi
Zambezi National Park - 2.9 km / 1.8 mi
Victoria Falls - 5.2 km / 3.2 mi
David Livingstone Statue - 5.2 km / 3.2 mi
Devil's Pool - 6.1 km / 3.8 mi
Victoria Falls Bridge - 6.5 km / 4.1 mi
Victoria Falls Field Museum - 7.8 km / 4.8 mi
Livingstone Reptile Park - 13.4 km / 8.3 mi
Maramba Cultural Museum - 14.8 km / 9.2 mi
Railway Museum - 15.9 km / 9.9 mi
Mosi-oa-Tunya National Park - 16.9 km / 10.5 mi
Livingstone Museum - 16.9 km / 10.5 mi
Mukuni Park Curio Market - 17.5 km / 10.9 mi

The nearest airports are:
Livingstone (LVI) - 22.6 km / 14.1 mi
Victoria Falls (VFA) - 24.6 km / 15.3 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


You can enjoy a meal at the restaurant serving the guests of Palm River Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 6:30 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 73 air-conditioned rooms featuring private pools and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in Palm River Hotel

Bar, Cafe and Lounge Palm River Hotel
Bar, Cafe and Lounge
Swimming Pool Palm River Hotel
Swimming Pool
Entertainment Facility Palm River Hotel
Entertainment Facility
Functional Hall Palm River Hotel
Functional Hall
Common Space Palm River Hotel
Common Space

Hotel Services

  • Laundry service
  • Welcoming drinks
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking

Things to Do

  • Spa
  • Sun loungers

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Family-friendly Facilities

  • Children pool

Transportation

  • Storage

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Palm River Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
11:00 - 00:00
Check-out:
Before 14:00

Pets Not Allowed

Property does not require health documentation at check-in, Onsite COVID-19 testing (PCR) is available, Private host property, No rollaway/extra beds available, Green Tourism Program, Essential workers only - NO, No elevators

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 11:00 - 00:00 - to 14:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palm River Hotel
73
Another facilities in Palm River Hotel
Laundry service, Welcoming drinks, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Palm River Hotel

What are available facilities at Palm River Hotel?
There are top facilites at Palm River Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palm River Hotel?
The standard check-in time at Palm River Hotel is starting from 11:00 - 00:00 while the latest check-out time is at Before 14:00
Does Palm River Hotel provide breakfast?
Yes, Palm River Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palm River Hotel?
Palm River Hotel is a 5.0-star hotel.
How many rooms are available at Palm River Hotel?
Palm River Hotel has 73 rooms in total.
See All

More Reviews from Other Guests in Palm River Hotel

9.8
Exceptional
From 37 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palm River Hotel

Number of reviews per page
20
40
Top reviews
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, lovely room, gym was really good to have and the staff very kind.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel had a beautiful location along side the Zambezi River. We were looking forward to a relaxing 3 night stay coming off a 9 night safari. Unfortunately during our stay, the pool area was taken over by several large families with loads of children. If you are looking for a hotel with a peaceful setting, the Palm River Hotel may not be for you
Read More
Tanaka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.
Vladimir
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel, excellent service, nice surroundings
Inna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hotel, great service, wonderful caring staff
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!
Jonathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

If you want a nice hotel on the Zambezi River this is the place to stay. It is not in town and about 10 to 15 minutes away depending on where you are going. But very relaxing on the river.
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Liked food and service although turn down didn’t turn up on our second night . Beautiful grounds and view of river Rooms a bit basic cold bathroom heating didn’t work. No magnifying mirror in bathroom . Shower very good but would also like a separate hand shower so as not to get hair wet especially for women .
Aminata
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Terrible customer service. Had an emergency out of my control. Contacted hotel to try to reschedule. They flatly declined and would not oblige. Buyer beware. There are way too many great options in the area with better customer service.
Maryada
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Jennifer
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Spectacular property with dedicated service
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Emil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great Chef, comfortable rooms, excellent service.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Overall service
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Beautiful place with friendly and efficient staff.
Arlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Palm River Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.8
Exceptional
From 37 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palm River Hotel

Number of reviews per page
20
40
Top reviews
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, lovely room, gym was really good to have and the staff very kind.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel had a beautiful location along side the Zambezi River. We were looking forward to a relaxing 3 night stay coming off a 9 night safari. Unfortunately during our stay, the pool area was taken over by several large families with loads of children. If you are looking for a hotel with a peaceful setting, the Palm River Hotel may not be for you
Read More
Tanaka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.
Vladimir
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel, excellent service, nice surroundings
Inna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hotel, great service, wonderful caring staff
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!
Jonathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

If you want a nice hotel on the Zambezi River this is the place to stay. It is not in town and about 10 to 15 minutes away depending on where you are going. But very relaxing on the river.
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Liked food and service although turn down didn’t turn up on our second night . Beautiful grounds and view of river Rooms a bit basic cold bathroom heating didn’t work. No magnifying mirror in bathroom . Shower very good but would also like a separate hand shower so as not to get hair wet especially for women .
Aminata
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Terrible customer service. Had an emergency out of my control. Contacted hotel to try to reschedule. They flatly declined and would not oblige. Buyer beware. There are way too many great options in the area with better customer service.
Maryada
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Jennifer
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Spectacular property with dedicated service
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Emil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great Chef, comfortable rooms, excellent service.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Overall service
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Beautiful place with friendly and efficient staff.
Arlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Number of reviews per page
20
40