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The hotel is in the middle of center city about an 18 minute walk (uphill) from the train station. It's a grand old hotel with incredibly helpful and professional staff. The hallways might need a refresh sometime soon but are spacious and well maintained. Our room was also spacious with a true king size bed and fresh, crisp linens. There were two closets and a full size desk. The bathroom was also great size but alas has very old taps (separate hot and cold water) which we had a very difficult time turning on and off (they need to be repaired/replaced). The bathtub (large) had a rain shower but no hand held sprayer. The drain would not hold water in the tub. Breakfast is included with a nice offering of coffee/teas, cereals, porridge, granola, yogurt and breads but can also be upgraded to egg offerings for a very reasonable cost. The staff at the hotel are just wonderful - helpful, pleasant, patient and very professional. Daily housekeeping is top notch. I would definitely return but do consider a taxi if you're walking to/from the train station with luggae.

Beautiful hotel in a great location. The building is historic but still maintains a level of grandeur. The rooms are big and comfortable, and the breakfast is excellent.

This lovely 5 star hotel is worth the stay. Staff are very attentive and our room (while a long way from the lift was very nice, more a suite than a room. (332). It is looking a little old fashioned which is probably why it is closing this Autumn so go while you can or wait maybe two years! The included continental breakfast was ample.

Beautiful hotel, nice rooms, great location.

Incredible hotel, staff could not be more helpful and attentive to your needs, lovely experience from start to finish.

Excellent hotel as always. Will be better after it closes for modernisation- usb sockets required etc but this is a very minor point. This is our favourite hotel in Chester, service and quality are second to none

Perfect night stay and one for the bucket list as a local to Chester. Staff were extremely helpful and the continental breakfast was perfect , which we had in our room. Would definitely stay again!

Really helpful polite and courteous staff, excellent service, and lovely food. Absolutely recommend this place to stay 5 star all the way.

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Great location. Very helpful staff. Room very very tired and dated. Bathroom awful with shower over bath . Water didn’t drain away so had to stand in the water. Good continental breakfast.

Stayed 2 nights in a deluxe room. As did our daughter and son in law. Both rooms were lovely. Clean, well equipped and comfortable. The hotel is in a great central location. We had room service for breakfast both mornings. Our daughter ate breakfast in the restaurant. Both were very nice. The only downside was that we couldn’t get the room cool enough during the heatwave but the hotel were quick in providing us with a fan to help. We would highly recommend a stay at The Chester Grosvenor. We certainly look forward to staying there agin.

Stayed here before, always happy with the hotel. Great value for money during the week.

I was in this hotel for four nights, terrible air con not maintained properly. Air intake filters were clogged in the room, and eventually whole hotel’s aircon broke down leaving me no choice except to leave the hotel and book another one with aircon.

Hôtel is closing in September for major repairs

Had a lovely couple of night stay at The Grovesnor Chester. The room was lovely. We had the continental breakfast which was served beautifully. Really enjoyed the stay. Such a shame it’s closing on the 30th September

Excellent hotel, right in the centre of Chester. Lovely spacious room. Would stay here again.

Lovely staff & good spacious room , breakfast was really tasty but could’ve been warmer , are checking time was 3pm but the room wasn’t ready till 3.45 which was unfortunate

Great location being central, not the cheapest but I was on business. Staff all very helpful and friendly. Room was very nice. Believe the hotel is up for a refurb and construction work in September 2026, so be mindful of that if booking near then. Was only there one night but would definitely recommend based on the experience.

A pleasant enough stay. The staff are helpful, but the hotel is surprisingly impersonal. Didn’t feel particularly welcome. Minor problems with the room - toilet difficult to flush and no socket near the kettle. Major problems with was access. The front of the hotel is inaccessible by car. The way in is via a public car park, but this is not obvious from the address. There were no directions offered when booking, and no indication at the car park entrance. A frustrating half hour trying to find the place.