The Chester Grosvenor

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9.2
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Matthew

10.0
/ 10
Beautiful hotel in a great location. The building is historic but still maintains a level of grandeur. The rooms are big and comfortable, and the breakfast is excellent.

David

10.0
/ 10
This lovely 5 star hotel is worth the stay. Staff are very attentive and our room (while a long way from the lift was very nice, more a suite than a room. (332). It is looking a little old fashioned which is probably why it is closing this Autumn so go while you can or wait maybe two years! The included continental breakfast was ample.

Michael

10.0
/ 10
Incredible hotel, staff could not be more helpful and attentive to your needs, lovely experience from start to finish.
In the Area
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Eastgate Street, Cheshire West and Chester, England, CH1 1LT

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Chester Grosvenor is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Chester Grosvenor

Eastgate Street, Cheshire West and Chester, England, CH1 1LT
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Lobby The Chester Grosvenor
Lobby 2 The Chester Grosvenor

Discover More About The Chester Grosvenor

General
Near Chester City Walls

Location
A stay at The Chester Grosvenor places you in the heart of Chester, within a 10-minute walk of Chester City Walls and Chester Racecourse. This luxury hotel is 3.5 mi (5.7 km) from Chester Zoo and 6.9 mi (11.1 km) from Cheshire Oaks Designer Outlet.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

The Rows of Chester - 0.1 km / 0.1 mi
Eastgate Clock - 0.1 km / 0.1 mi
Chester Cathedral - 0.2 km / 0.1 mi
Newgate - 0.3 km / 0.2 mi
Chester Town Hall - 0.3 km / 0.2 mi
Chester Roman Gardens - 0.4 km / 0.2 mi
Grosvenor Park - 0.4 km / 0.3 mi
Storyhouse - 0.4 km / 0.3 mi
Roman Amphitheatre - 0.4 km / 0.3 mi
St John the Baptist Church - 0.4 km / 0.3 mi
Grosvenor Museum - 0.5 km / 0.3 mi
Chester City Walls - 0.5 km / 0.3 mi
Old Dee Bridge - 0.7 km / 0.4 mi
Chester Racecourse - 0.8 km / 0.5 mi
Chester Castle - 0.8 km / 0.5 mi

The nearest airports are:
Chester (CEG-Hawarden) - 8.3 km / 5.2 mi
John Lennon Airport (LPL) - 39.6 km / 24.6 mi
Manchester Airport (MAN) - 54.7 km / 34 mi

The preferred airport for The Chester Grosvenor is Manchester Airport (MAN).

Renovations
The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:

  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include limo/town car service, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at Simon Radley Fine Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.

Rooms
Make yourself at home in one of the 80 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in The Chester Grosvenor

Bar, Cafe and Lounge The Chester Grosvenor
Bar, Cafe and Lounge
Entertainment Facility The Chester Grosvenor
Entertainment Facility
Fitness Center The Chester Grosvenor
Fitness Center
Functional Hall The Chester Grosvenor
Functional Hall
Common Space The Chester Grosvenor
Common Space

Transportation

  • Secure parking
  • Limo or town car service
  • Valet parking

Things to Do

  • Spa
  • Library
  • Sauna
  • Steam room

Food and Drinks

  • Continental breakfast
  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Braille or raised signage
  • Accessibility equipment

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Chester Grosvenor

Important Note
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, Green Tourism Program, Parking height restrictions apply, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Chester Grosvenor
80
Number of floors in The Chester Grosvenor
4
Another facilities in The Chester Grosvenor
Secure parking, Limo or town car service, Valet parking, Spa, Library

Frequently asked question in The Chester Grosvenor

What are available facilities at The Chester Grosvenor?
There are top facilites at The Chester Grosvenor such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Chester Grosvenor?
The standard check-in time at The Chester Grosvenor is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Chester Grosvenor provide breakfast?
Yes, The Chester Grosvenor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Chester Grosvenor?
The Chester Grosvenor is a 5.0-star hotel.
How many floors does The Chester Grosvenor have?
The Chester Grosvenor has 4 floors.
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More Reviews from Other Guests in The Chester Grosvenor

9.2
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews The Chester Grosvenor

Number of reviews per page
20
40
Top reviews
Karen
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Lisa
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is in the middle of center city about an 18 minute walk (uphill) from the train station. It's a grand old hotel with incredibly helpful and professional staff. The hallways might need a refresh sometime soon but are spacious and well maintained. Our room was also spacious with a true king size bed and fresh, crisp linens. There were two closets and a full size desk. The bathroom was also great size but alas has very old taps (separate hot and cold water) which we had a very difficult time turning on and off (they need to be repaired/replaced). The bathtub (large) had a rain shower but no hand held sprayer. The drain would not hold water in the tub. Breakfast is included with a nice offering of coffee/teas, cereals, porridge, granola, yogurt and breads but can also be upgraded to egg offerings for a very reasonable cost. The staff at the hotel are just wonderful - helpful, pleasant, patient and very professional. Daily housekeeping is top notch. I would definitely return but do consider a taxi if you're walking to/from the train station with luggae.
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Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel in a great location. The building is historic but still maintains a level of grandeur. The rooms are big and comfortable, and the breakfast is excellent.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This lovely 5 star hotel is worth the stay. Staff are very attentive and our room (while a long way from the lift was very nice, more a suite than a room. (332). It is looking a little old fashioned which is probably why it is closing this Autumn so go while you can or wait maybe two years! The included continental breakfast was ample.
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Lance
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful hotel, nice rooms, great location.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Incredible hotel, staff could not be more helpful and attentive to your needs, lovely experience from start to finish.
peter
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent hotel as always. Will be better after it closes for modernisation- usb sockets required etc but this is a very minor point. This is our favourite hotel in Chester, service and quality are second to none
Kayleigh
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect night stay and one for the bucket list as a local to Chester. Staff were extremely helpful and the continental breakfast was perfect , which we had in our room. Would definitely stay again!
Margaret
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really helpful polite and courteous staff, excellent service, and lovely food. Absolutely recommend this place to stay 5 star all the way.
Beverley
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

.
Karen
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location. Very helpful staff. Room very very tired and dated. Bathroom awful with shower over bath . Water didn’t drain away so had to stand in the water. Good continental breakfast.
Julie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed 2 nights in a deluxe room. As did our daughter and son in law. Both rooms were lovely. Clean, well equipped and comfortable. The hotel is in a great central location. We had room service for breakfast both mornings. Our daughter ate breakfast in the restaurant. Both were very nice. The only downside was that we couldn’t get the room cool enough during the heatwave but the hotel were quick in providing us with a fan to help. We would highly recommend a stay at The Chester Grosvenor. We certainly look forward to staying there agin.
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gareth
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed here before, always happy with the hotel. Great value for money during the week.
Usman
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was in this hotel for four nights, terrible air con not maintained properly. Air intake filters were clogged in the room, and eventually whole hotel’s aircon broke down leaving me no choice except to leave the hotel and book another one with aircon.
HEATHER
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hôtel is closing in September for major repairs
Siew Hoay
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Had a lovely couple of night stay at The Grovesnor Chester. The room was lovely. We had the continental breakfast which was served beautifully. Really enjoyed the stay. Such a shame it’s closing on the 30th September
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel, right in the centre of Chester. Lovely spacious room. Would stay here again.
Tracy
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely staff & good spacious room , breakfast was really tasty but could’ve been warmer , are checking time was 3pm but the room wasn’t ready till 3.45 which was unfortunate
Richard
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location being central, not the cheapest but I was on business. Staff all very helpful and friendly. Room was very nice. Believe the hotel is up for a refurb and construction work in September 2026, so be mindful of that if booking near then. Was only there one night but would definitely recommend based on the experience.
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Rod
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A pleasant enough stay. The staff are helpful, but the hotel is surprisingly impersonal. Didn’t feel particularly welcome. Minor problems with the room - toilet difficult to flush and no socket near the kettle. Major problems with was access. The front of the hotel is inaccessible by car. The way in is via a public car park, but this is not obvious from the address. There were no directions offered when booking, and no indication at the car park entrance. A frustrating half hour trying to find the place.
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Number of reviews per page
20
40

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Exterior 4 The Chester Grosvenor

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