The Chester Grosvenor

Hotels
9.2
/10
Exceptional
937 reviews

What Guests Say About Their Stay

Gordon
10.0
/ 10
Good value all round, staff all professional and friendly, one of the better hotels I’ve stopped in for value for money
John
10.0
/ 10
My room was fantastic. The bathroom is a little dated, but the room and bed were very comfortable. The breakfast is almost certainly the best in Chester and the staff are great.
Kathleen
10.0
/ 10
A bit slow in the breakfast restaurant and hadn’t said you had to pay for full breakfast It’s only continental breakfast
In the Area
See Map
Eastgate Street, Cheshire West and Chester, England, CH1 1LT

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Chester Grosvenor is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Chester Grosvenor

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Eastgate Street, Cheshire West and Chester, England, CH1 1LT
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Discover More About The Chester Grosvenor

Location


Staying at The Chester Grosvenor is a good choice when you are visiting Cheshire West and Chester.

About The Chester Grosvenor

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Chester Grosvenor exclusively for you.

Get precious and unforgettable moment during your stay at The Chester Grosvenor.

All facilities in The Chester Grosvenor

Others The Chester Grosvenor
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Spa
  • Library
  • Sauna
  • Steam room

General

  • Banquet
  • Parking
  • Parking (surcharge)

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Chester Grosvenor

Important Note
  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Chester Grosvenor
80
Number of floors in The Chester Grosvenor
4
Another facilities in The Chester Grosvenor
Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service

Frequently asked question in The Chester Grosvenor

What are available facilities at The Chester Grosvenor?
There are top facilites at The Chester Grosvenor such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Chester Grosvenor?
The standard check-in time at The Chester Grosvenor is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Chester Grosvenor provide breakfast?
Yes, The Chester Grosvenor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Chester Grosvenor

9.2
Exceptional
From 937 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews The Chester Grosvenor

Number of reviews per page
20
40
Top reviews
Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were disappointed in our room as it was in need of some upgrading. Woodwork was chipped and wallpaper marked in many places.
Gordon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good value all round, staff all professional and friendly, one of the better hotels I’ve stopped in for value for money
John
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room was fantastic. The bathroom is a little dated, but the room and bed were very comfortable. The breakfast is almost certainly the best in Chester and the staff are great.
Kathleen
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A bit slow in the breakfast restaurant and hadn’t said you had to pay for full breakfast It’s only continental breakfast
Meurig
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful hotel with lovely staff. Room was great and bathroom excellent with a very comfy bed. Breakfast was excellent and service top notch.
Christopher
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good staff and helpfull
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel for a city stay. Attentive staff, quiet and comfortable rooms & great location for all the sites of Chester.
Steve
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Absolutely faultless, amazing staff
behnam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed our visit We had a very good spacious room and it was very clear and the bed was very comfortable We had a dinner at the brassiere and the quality was was excellent
Faye
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

An amazing stay, as always! My husband and I love this hotel for its location, staff, comfort and food. Thank you for looking after us again and we look forward to visiting again soon.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Neil the manager went over and above to address a small issue for us, thank you very much
AMY
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fab stay at The Grosvenor. Lovely classuc room. All your needs catered for. Nothing too much trouble. Central location. Lovely staff.
Gordon
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Another wonderful stay at the Grosvenor. Very helpful staff throughout our visit. Sublime Suite. Fantastic breakfast and the most delicious meal in the Arkle restaurant.
Diana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Confortabile and clean.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff and restaurant very nice, rooms are dated. We stayed in an Exec Room which we felt was on the small side, it didn't feel like an upgrade from a classic room. Tea/Coffee and water in the room is complimentary, everything else is chargable. Overall it was a very nice stay, once in the room I didnt get the luxury feel
Carl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Superb service from the moment we arrived at the front door to the moment we left. A very classy operation!
Phil
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent location and service
Shirley
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Can not fault this hotel at all. The staff are very helpful and friendly. As for the food in Arkle what can I say OMG it was the best experience as not only delicious food and wine pairings but it was a three hour theatrical event.
Hannah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely big room, thoroughly enjoyed our stay!
Gordon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful traditionally styled hotel but well maintained. Food and service is fantastic!
Number of reviews per page
20
40

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Others 4 The Chester Grosvenor

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