What do past guests say about The Chester Grosvenor?

Traveloka users who have stayed at The Chester Grosvenor have praised its Cleanliness, Room Comfort, Service and Facilites.

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The Chester Grosvenor

Name: The Chester Grosvenor
Address: Eastgate Street, Cheshire West and Chester, England, CH1 1LT, Eastgate Street, CH1 1LT, England
Rating: 9.2

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9.2

/10

Exceptional

1,010 reviews

What Guests Say About Their Stay

Jayne

10.0

/ 10

Very comfortable stay and staff were very helpful and friendly. Perfect location and excellent breakfast.

Pamela

10.0

/ 10

Outstanding Hotel and amenities door men and breakfast staff can't do enough for you. The reception team are not quite as good! However, we had an amazing stay.

Rachael

10.0

/ 10

Room was excellent, bed very comfortable. Unlimited continental breakfast was also excellent. Staff were very friendly and helpful. I would definitely recommend this hotel and am looking forward to staying there again when I return to Chester.

In the Area

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Eastgate Street, Cheshire West and Chester, England, CH1 1LT

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at The Chester Grosvenor is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Chester Grosvenor

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What's around The Chester Grosvenor

Eastgate Street, Cheshire West and Chester, England, CH1 1LT

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General

Near Chester City Walls

Location

A stay at The Chester Grosvenor places you in the heart of Chester, within a 10-minute walk of Chester City Walls and Chester Racecourse. This luxury hotel is 3.5 mi (5.7 km) from Chester Zoo and 6.9 mi (11.1 km) from Cheshire Oaks Designer Outlet.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

The Rows of Chester - 0.1 km / 0.1 mi
Eastgate Clock - 0.1 km / 0.1 mi
Chester Cathedral - 0.2 km / 0.1 mi
Newgate - 0.3 km / 0.2 mi
Chester Town Hall - 0.3 km / 0.2 mi
Chester Roman Gardens - 0.4 km / 0.2 mi
Grosvenor Park - 0.4 km / 0.3 mi
Storyhouse - 0.4 km / 0.3 mi
Roman Amphitheatre - 0.4 km / 0.3 mi
St John the Baptist Church - 0.4 km / 0.3 mi
Grosvenor Museum - 0.5 km / 0.3 mi
Chester City Walls - 0.5 km / 0.3 mi
Old Dee Bridge - 0.7 km / 0.4 mi
Chester Racecourse - 0.8 km / 0.5 mi
Chester Castle - 0.8 km / 0.5 mi

The nearest airports are:
Chester (CEG-Hawarden) - 8.3 km / 5.2 mi
John Lennon Airport (LPL) - 39.6 km / 24.6 mi
Manchester Airport (MAN) - 54.7 km / 34 mi

The preferred airport for The Chester Grosvenor is Manchester Airport (MAN).

Renovations

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:

One of the dining venues

The property is closed: Christmas Eve and Christmas Day.

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities

Featured amenities include limo/town car service, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Dining

Grab a bite at Simon Radley Fine Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.

Rooms

Make yourself at home in one of the 80 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in The Chester Grosvenor

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Parking
Smoke-free area
Safety deposit box
Coffee shop
Elevator

Things to Do

Spa
Library
Sauna
Steam room

Transportation

Secure parking
Limo or town car service
Valet parking

Food and Drinks

Continental breakfast
Breakfast

General

Banquet
Parking

Accessibilty

Braille or raised signage
Accessibility equipment

Connectivity

Free WiFi

Business Facilities

Meeting rooms

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Chester Grosvenor

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Chester Grosvenor	80
Number of floors in The Chester Grosvenor	4
Another facilities in The Chester Grosvenor	Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked questions about The Chester Grosvenor

What are available facilities at The Chester Grosvenor?

There are top facilites at The Chester Grosvenor such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Chester Grosvenor?

The standard check-in time at The Chester Grosvenor is starting from From 15:00 while the latest check-out time is at Before 11:00

Does The Chester Grosvenor provide breakfast?

Yes, The Chester Grosvenor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Chester Grosvenor?

The Chester Grosvenor has a 5.0-star rating.

How many floors does The Chester Grosvenor have?

The Chester Grosvenor has 4.

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The Chester Grosvenor reviews and ratings

Overall Ratings & Reviews The Chester Grosvenor

Other sources (1,010)

9.2

Exceptional

From 1,010 reviews

Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

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Traveller Reviews The Chester Grosvenor

Number of reviews per page

Top reviews

pam

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Continental breakfast - the bread wa

Gerald

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is closing this Sept for a two year renovation. Some staff have already left for other city jobs. Both sink and bathtub did not drai well. The room tv was so small it was almost impossible to see. No bar soap provided. Asked for a one hour late checkout and it was granted but almost begging. Good location. Dave in the restaurant was good as well as both doorman. Possible maybe second stay but only after renovation.

Julie

with Friends

8.0

/10

Reviewed 13 week(s) ago

Outstanding Hotel and amenities door men and breakfast staff can't do enough for you. The reception team are not quite as good! However, we had an amazing stay.

Dean

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

A high class hotel with excellent staff.

Steve

10.0

/10

Reviewed 15 week(s) ago

The staff was professional and accommodating. The room was very comfortable. Breakfast was very good. The bar was limited. The exercise room was better than most, but small. Location is perfect. Value for money is good.

Brendan

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Excellent property and great location. Great service, food and staff. Would definitely stay again.

Andrea

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was beautiful. The bed was very comfortable. Staff were extremely approachable and very helpful and friendly. I worry for their future

Number of reviews per page

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Disclaimer

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