Quay Hotel and Spa

Explore Quay Hotel and Spa
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Traveler Reviews Quay Hotel and Spa

Number of reviews per page
20
40
Top reviews
Pamela
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A relaxing weekend with our granddaughter
Sion
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was characterised by exemplary professionalism on the part of the staff. As a Welsh speaker I was impressed and grateful to see the efforts made to encourage bilingualism.
Karen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Food was good but could of had more choice/spa times could operate at times that would be more beneficial for the customer
derek
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room not ready for check in
Anne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely hotel. Staff, particularly on reception and at breakfast couldn't have been more approachable and helpful even organising a very practical take away breakfast on our final day as we were leaving before the breakfast sittings started. Spa was lovely. Location of the hotel on the water is very nice, however, there's not much in the vicinity in terms of shops or other restaurants. Only negative was on one morning when we couldnt get a breakfast slot until 10.00 a.m., a cleaner was determined to get in to service the room at 9.20 when we weren't out of bed. He reluctantly offered us a bit of time to get organised!
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Michael
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location is good and staff are very friendly. Hotel is lovely and gave us a relaxing time. Would love to stay again very soon.
Joanna
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel with great views. Staff very helpful and friendly. Food excellent amd overall ambience very relaxing.
Gregory
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel and conveniently located for trips to other towns. The Spa was very nice and the bar restaurant was great. The inclusive breakfast was really fantastic and worth including in your booking! Would highly recommend.
Anthony
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel have stayed there many times The location is exceptional.
John
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

2nd visit and have enjoyed both. Breakfast and breakfast staff very good. Preferred room on first floor with estuary view. Was in room 232 very little privacy both from people in the outside bar area taking pictures and other residents walking past.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First class 👍
Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very good hotel. Had a great stay. Friendly staff. Very clean. Will be booking again. The bar menu is not very varied could do with a wider choice.
Janis
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excelant overall
Carolq
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check in time is 3pm. We arrived at 2.40 and were told we were too early and to take a seat. They said that they would let us know if room was ready earlier. We got called at 2.58! Breakfast was very good and staff were very friendly
Fanggang
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location
Jean
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everthing was perfect, apartment, food, situation, facilities. Would definitely return.
Jill
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What a wonderful stay! Just love this hotel, staff were amazing and nothing was too much trouble.
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hotel in a great location, very friendly and helpful staff. Evening meal in the bar was delicious and had a very nice view.
Ikky
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Poor - no air conditioning,
David
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely stay really enjoyed the spar and whole experience will definitely be coming back soon
Number of reviews per page
20
40

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