Quay Hotel and Spa

Hotels
Finding rooms for you...
9.2
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Sion

10.0
/ 10
Everything was characterised by exemplary professionalism on the part of the staff. As a Welsh speaker I was impressed and grateful to see the efforts made to encourage bilingualism.

Anne

10.0
/ 10
Lovely hotel. Staff, particularly on reception and at breakfast couldn't have been more approachable and helpful even organising a very practical take away breakfast on our final day as we were leaving before the breakfast sittings started. Spa was lovely. Location of the hotel on the water is very nice, however, there's not much in the vicinity in terms of shops or other restaurants. Only negative was on one morning when we couldnt get a breakfast slot until 10.00 a.m., a cleaner was determined to get in to service the room at 9.20 when we weren't out of bed. He reluctantly offered us a bit of time to get organised!

Joanna

10.0
/ 10
Lovely hotel with great views. Staff very helpful and friendly. Food excellent amd overall ambience very relaxing.
In the Area
See Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

Main Facilities

See more
This accommodation offers:
Indoor pool
Marina
Steam room
Laundry service
Parking
Luggage storage
Garden
Fitness center
Wheelchair accessible
Staying at Quay Hotel and Spa is a good choice when you are visiting Conwy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

What's around Quay Hotel and Spa

Deganwy Quay, Conwy, Wales, LL31 9DJ
Discover More Places
Lobby Quay Hotel and Spa
Lobby 2 Quay Hotel and Spa

Discover More About Quay Hotel and Spa

General
Near Conwy Castle

Location
When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park. This spa hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.4 mi (2.2 km) from Llandudno Junction Leisure Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Llandudno West Shore Beach - 1.5 km / 0.9 mi
Llandudno Junction Leisure Centre - 2.4 km / 1.5 mi
Conwy Quay - 2.4 km / 1.5 mi
Cineworld Llandudno - 2.5 km / 1.5 mi
Lower Gate - 2.6 km / 1.6 mi
Conwy Visitor Centre - 2.6 km / 1.6 mi
Aberconwy House - 2.6 km / 1.6 mi
Mill Gate - 2.6 km / 1.6 mi
Smallest House in Great Britain - 2.6 km / 1.6 mi
Bodysgallen Hall - 2.7 km / 1.7 mi
Plas Mawr - 2.7 km / 1.7 mi
Royal Cambrian Academy - 2.8 km / 1.7 mi
Conwy Castle - 2.8 km / 1.7 mi
Conwy Town Walls - 2.8 km / 1.7 mi
Capel Carmel - 2.8 km / 1.8 mi

The nearest major airport is John Lennon Airport (LPL) - 105.7 km / 65.7 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, wedding services, and a banquet hall.

Business Facilities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Dining
Enjoy local cuisine at Marina Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served on weekdays from 7 AM to 10 AM.

Rooms
Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Quay Hotel and Spa

Facility

  • Indoor pool
  • Marina
  • Steam room
Swimming Pool Quay Hotel and Spa
Swimming Pool
Entertainment Facility Quay Hotel and Spa
Entertainment Facility
Fitness Center Quay Hotel and Spa
Fitness Center
Functional Hall Quay Hotel and Spa
Functional Hall
Common Space Quay Hotel and Spa
Common Space

Transportation

  • Limited parking

Things to Do

  • Spa
  • Marina
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Safety deposit box

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quay Hotel and Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, Beach nearby, Cashless transactions are available, Contactless check-in is available, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quay Hotel and Spa
77
Number of floors in Quay Hotel and Spa
2
Another facilities in Quay Hotel and Spa
Limited parking, Spa, Marina, Indoor pool, Garden

Frequently asked question in Quay Hotel and Spa

What is normal check-in & check-out time at Quay Hotel and Spa?
The standard check-in time at Quay Hotel and Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Quay Hotel and Spa provide breakfast?
Yes, Quay Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quay Hotel and Spa?
Quay Hotel and Spa is a 4.0-star hotel.
How many floors does Quay Hotel and Spa have?
Quay Hotel and Spa has 2 floors.
How many rooms are available at Quay Hotel and Spa?
Quay Hotel and Spa has 77 rooms in total.
See All

More Reviews from Other Guests in Quay Hotel and Spa

9.2
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quay Hotel and Spa

Number of reviews per page
20
40
Top reviews
Pamela
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A relaxing weekend with our granddaughter
Sion
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was characterised by exemplary professionalism on the part of the staff. As a Welsh speaker I was impressed and grateful to see the efforts made to encourage bilingualism.
Karen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Food was good but could of had more choice/spa times could operate at times that would be more beneficial for the customer
derek
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room not ready for check in
Anne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely hotel. Staff, particularly on reception and at breakfast couldn't have been more approachable and helpful even organising a very practical take away breakfast on our final day as we were leaving before the breakfast sittings started. Spa was lovely. Location of the hotel on the water is very nice, however, there's not much in the vicinity in terms of shops or other restaurants. Only negative was on one morning when we couldnt get a breakfast slot until 10.00 a.m., a cleaner was determined to get in to service the room at 9.20 when we weren't out of bed. He reluctantly offered us a bit of time to get organised!
Read More
Michael
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location is good and staff are very friendly. Hotel is lovely and gave us a relaxing time. Would love to stay again very soon.
Joanna
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel with great views. Staff very helpful and friendly. Food excellent amd overall ambience very relaxing.
Gregory
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel and conveniently located for trips to other towns. The Spa was very nice and the bar restaurant was great. The inclusive breakfast was really fantastic and worth including in your booking! Would highly recommend.
Anthony
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel have stayed there many times The location is exceptional.
John
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

2nd visit and have enjoyed both. Breakfast and breakfast staff very good. Preferred room on first floor with estuary view. Was in room 232 very little privacy both from people in the outside bar area taking pictures and other residents walking past.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First class 👍
Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very good hotel. Had a great stay. Friendly staff. Very clean. Will be booking again. The bar menu is not very varied could do with a wider choice.
Janis
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excelant overall
Carolq
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check in time is 3pm. We arrived at 2.40 and were told we were too early and to take a seat. They said that they would let us know if room was ready earlier. We got called at 2.58! Breakfast was very good and staff were very friendly
Fanggang
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location
Jean
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everthing was perfect, apartment, food, situation, facilities. Would definitely return.
Jill
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What a wonderful stay! Just love this hotel, staff were amazing and nothing was too much trouble.
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hotel in a great location, very friendly and helpful staff. Evening meal in the bar was delicious and had a very nice view.
Ikky
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Poor - no air conditioning,
David
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely stay really enjoyed the spar and whole experience will definitely be coming back soon
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Quay Hotel and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.