Quay Hotel and Spa

Hotels
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9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Barnali

10.0
/ 10
I can’t fault it really! It was all great, the only slight thing was my mattress was a little sunken in but this automatically got flipped without me mentioning it and then all was good again. I would appreciate a fan in the rooms if air con is not installed this could be an issue in the summer at the hottest days. Luckily we took a small pocket sized fan with us. Everything else was great, room and shower great, food great, staff friendly.

Linda

10.0
/ 10
Amazing stay! Staff were fabulous all round. Nothing was to much trouble. Loved the facilities and great restaurant and bar. Excellent people in the restaurant with a shoutout to Chris and Antonio. Lovely people that went the extra mile.

Catherine

10.0
/ 10
Stunning hotel, with friendly helpful staff and a superb tasty breakfast. Can not fault it.
In the Area
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Deganwy Quay, Conwy, Wales, LL31 9DJ

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Quay Hotel and Spa is a good choice when you are visiting Conwy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quay Hotel and Spa

Deganwy Quay, Conwy, Wales, LL31 9DJ
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Lobby 2 Quay Hotel and Spa

Discover More About Quay Hotel and Spa

General


Near Conwy Castle

Location


When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, within a 5-minute drive of Llandudno West Shore Beach and Conwy Castle. This spa hotel is 3.5 mi (5.6 km) from Eryri National Park and 3.2 mi (5.1 km) from Llandudno North Shore Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Llandudno West Shore Beach - 1.5 km / 0.9 mi
Llandudno Junction Leisure Centre - 2.4 km / 1.5 mi
Conwy Quay - 2.4 km / 1.5 mi
Lower Gate - 2.6 km / 1.6 mi
Conwy Visitor Centre - 2.6 km / 1.6 mi
Conwy Tourist Information Centre - 2.6 km / 1.6 mi
Aberconwy House - 2.6 km / 1.6 mi
Mill Gate - 2.6 km / 1.6 mi
Smallest House in Great Britain - 2.6 km / 1.6 mi
Bodysgallen Hall - 2.7 km / 1.7 mi
Plas Mawr - 2.7 km / 1.7 mi
Royal Cambrian Academy - 2.8 km / 1.7 mi
Conwy Castle - 2.8 km / 1.7 mi
Conwy Town Walls - 2.8 km / 1.7 mi
Capel Carmel - 2.8 km / 1.8 mi

The nearest major airport is John Lennon Airport (LPL) - 105.7 km / 65.7 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, wedding services, and a banquet hall.

Business Facilities


Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Dining


Enjoy local cuisine at Marina Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served on weekdays from 7 AM to 10 AM.

Rooms


Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Quay Hotel and Spa

Bar, Cafe and Lounge Quay Hotel and Spa
Bar, Cafe and Lounge
Swimming Pool Quay Hotel and Spa
Swimming Pool
Entertainment Facility Quay Hotel and Spa
Entertainment Facility
Fitness Center Quay Hotel and Spa
Fitness Center
Functional Hall Quay Hotel and Spa
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Spa
  • Marina
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Computer station

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Safety deposit box

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quay Hotel and Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quay Hotel and Spa
77
Number of floors in Quay Hotel and Spa
2
Another facilities in Quay Hotel and Spa
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Quay Hotel and Spa

What are available facilities at Quay Hotel and Spa?
There are top facilites at Quay Hotel and Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quay Hotel and Spa?
The standard check-in time at Quay Hotel and Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Quay Hotel and Spa provide breakfast?
Yes, Quay Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Quay Hotel and Spa have?
Quay Hotel and Spa is a 4.0-star hotel.
How many floors does Quay Hotel and Spa have?
Quay Hotel and Spa has 2 floors.
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More Reviews from Other Guests in Quay Hotel and Spa

9.2
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quay Hotel and Spa

Number of reviews per page
20
40
Top reviews
Vanessa
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All amazing!
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The team were lovely and the food was excellent.
Barnali
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I can’t fault it really! It was all great, the only slight thing was my mattress was a little sunken in but this automatically got flipped without me mentioning it and then all was good again. I would appreciate a fan in the rooms if air con is not installed this could be an issue in the summer at the hottest days. Luckily we took a small pocket sized fan with us. Everything else was great, room and shower great, food great, staff friendly.
Read More
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing stay! Staff were fabulous all round. Nothing was to much trouble. Loved the facilities and great restaurant and bar. Excellent people in the restaurant with a shoutout to Chris and Antonio. Lovely people that went the extra mile.
Catherine
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stunning hotel, with friendly helpful staff and a superb tasty breakfast. Can not fault it.
Angelo
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely 2 day break
Deepti
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, huge bedrooms, lots of social space. Plenty of areas in spa so never felt crowded, breakfast small in comparison to others i’ve had but it was fine.
Eileen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely room (206) on the ground floor with sliding patio door to access the peaceful courtyard (water, fountains, small trees) and chairs to sit on your own small ‘patio’. Spacious room, great en suite. Food excellent (Catch of the Day fish and chips - hake in our case - better than Rick Stein’s Takeaway version in Padstow) Hotel in a lovely setting. Great sunsets. Spa, pool and changing room (Ladies’ - didn’t see Men’s side) spotlessly clean. Friendly, cheerful staff happy to help and can’t do enough for you.
Read More
Keith
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room was kept clean and tidy, particularly the bathroom. The staff throughout the hotel were polite and friendly. They were extremely helpful in a number of ways.
Jane
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had an Estuary view … stunning view. Excellent choice of food. Staff really connect with you S someone staying at the hotel. Highly recommended.
Matthew De
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I stayed a few times and always enjoy going back.
Colin
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We arrived on the Friday evening and had a quick check in with very helpful and friendly staff. Dinner in the hotel was good but quite expensive. There are local pub restaurants a short drive up the road or a walk into village . The views are amazing as we had an executive room with patio facing the estuary. The views of the castle and town to the left and to the right the village were very pleasing to the eye and I spent a great deal of time just watching the world go by on the patio. The room was clean and well stocked . The downside of this spa hotel is the fact that guests can only use the pool and sauna/ steam room ect either early in morning or from 5pm onwards. Absolutely atrocious as the cost of hotel isn’t cheap. If weather is bad you are unable to use the facilities as they favour non guests over guests. The treatments are quite expensive but good. I would stay again but very disappointed of limited time allowed in pool. As you can imagine come 5pm it can get busy as weekend .
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We went to this hotel for a wind down and get away from it all. We didn't use the spa, but we didn't need to. From the moment we arrived we left everything going on back home behind bus, and have returned today totally refreshed and ready to go again!
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was lovely clean and warm. Dinner was one of the best meals my wife and I have enjoyed for some time and the staff were very friendly,helpful and welcoming. We will return there again and would definitely recommend it.
Dr. Witold
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great place to stay and relax
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place
Darin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Overall great hotel and wonderful staff. Gym: It would be even better if lighter weights could be available in the gym e.g. handheld Breakfast:
JOHN
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast was very average and borderline overcooked. Both days an item was missed off the breakfast… day 1 Hashbrown day 2 … Sausage ! The food was luke warm at best and the coffee was weak. Dinner … the restaurant is very expensive and the food poor and the cost of drinks, in particular wine is extortionate. Rooms are really nice and so is raw Spa.
Read More
Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely hotel, stayed several times, always nice and quiet at night, good bed and lovely breakfast
F A
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

great for a walk, visit the castle(s), explore the area. Rooms nice, great views.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Quay Hotel and Spa

Disclaimer

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Copyright © 2026 Traveloka. All rights reserved
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quay Hotel and Spa

Number of reviews per page
20
40
Top reviews
Vanessa
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All amazing!
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The team were lovely and the food was excellent.
Barnali
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I can’t fault it really! It was all great, the only slight thing was my mattress was a little sunken in but this automatically got flipped without me mentioning it and then all was good again. I would appreciate a fan in the rooms if air con is not installed this could be an issue in the summer at the hottest days. Luckily we took a small pocket sized fan with us. Everything else was great, room and shower great, food great, staff friendly.
Read More
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing stay! Staff were fabulous all round. Nothing was to much trouble. Loved the facilities and great restaurant and bar. Excellent people in the restaurant with a shoutout to Chris and Antonio. Lovely people that went the extra mile.
Catherine
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stunning hotel, with friendly helpful staff and a superb tasty breakfast. Can not fault it.
Angelo
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely 2 day break
Deepti
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, huge bedrooms, lots of social space. Plenty of areas in spa so never felt crowded, breakfast small in comparison to others i’ve had but it was fine.
Eileen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely room (206) on the ground floor with sliding patio door to access the peaceful courtyard (water, fountains, small trees) and chairs to sit on your own small ‘patio’. Spacious room, great en suite. Food excellent (Catch of the Day fish and chips - hake in our case - better than Rick Stein’s Takeaway version in Padstow) Hotel in a lovely setting. Great sunsets. Spa, pool and changing room (Ladies’ - didn’t see Men’s side) spotlessly clean. Friendly, cheerful staff happy to help and can’t do enough for you.
Read More
Keith
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room was kept clean and tidy, particularly the bathroom. The staff throughout the hotel were polite and friendly. They were extremely helpful in a number of ways.
Jane
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had an Estuary view … stunning view. Excellent choice of food. Staff really connect with you S someone staying at the hotel. Highly recommended.
Matthew De
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I stayed a few times and always enjoy going back.
Colin
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We arrived on the Friday evening and had a quick check in with very helpful and friendly staff. Dinner in the hotel was good but quite expensive. There are local pub restaurants a short drive up the road or a walk into village . The views are amazing as we had an executive room with patio facing the estuary. The views of the castle and town to the left and to the right the village were very pleasing to the eye and I spent a great deal of time just watching the world go by on the patio. The room was clean and well stocked . The downside of this spa hotel is the fact that guests can only use the pool and sauna/ steam room ect either early in morning or from 5pm onwards. Absolutely atrocious as the cost of hotel isn’t cheap. If weather is bad you are unable to use the facilities as they favour non guests over guests. The treatments are quite expensive but good. I would stay again but very disappointed of limited time allowed in pool. As you can imagine come 5pm it can get busy as weekend .
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We went to this hotel for a wind down and get away from it all. We didn't use the spa, but we didn't need to. From the moment we arrived we left everything going on back home behind bus, and have returned today totally refreshed and ready to go again!
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was lovely clean and warm. Dinner was one of the best meals my wife and I have enjoyed for some time and the staff were very friendly,helpful and welcoming. We will return there again and would definitely recommend it.
Dr. Witold
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great place to stay and relax
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place
Darin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Overall great hotel and wonderful staff. Gym: It would be even better if lighter weights could be available in the gym e.g. handheld Breakfast:
JOHN
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast was very average and borderline overcooked. Both days an item was missed off the breakfast… day 1 Hashbrown day 2 … Sausage ! The food was luke warm at best and the coffee was weak. Dinner … the restaurant is very expensive and the food poor and the cost of drinks, in particular wine is extortionate. Rooms are really nice and so is raw Spa.
Read More
Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely hotel, stayed several times, always nice and quiet at night, good bed and lovely breakfast
F A
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

great for a walk, visit the castle(s), explore the area. Rooms nice, great views.
Number of reviews per page
20
40