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Quay Hotel and Spa

Hotels
Finding rooms for you...
9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Jean

10.0
/ 10
Everthing was perfect, apartment, food, situation, facilities. Would definitely return.

Jill

10.0
/ 10
What a wonderful stay! Just love this hotel, staff were amazing and nothing was too much trouble.

Craig

10.0
/ 10
Excellent hotel in a great location, very friendly and helpful staff. Evening meal in the bar was delicious and had a very nice view.
In the Area
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Deganwy Quay, Conwy, Wales, LL31 9DJ

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Quay Hotel and Spa is a good choice when you are visiting Conwy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quay Hotel and Spa

Deganwy Quay, Conwy, Wales, LL31 9DJ
Discover More Places
Lobby Quay Hotel and Spa
Lobby 2 Quay Hotel and Spa

Discover More About Quay Hotel and Spa

General
Near Bodlondeb Woods Local Nature Reserve

Location
With a stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, within a 10-minute drive of Eryri National Park and Llandudno West Shore Beach. This spa hotel is 1.4 mi (2.2 km) from Llandudno Junction Leisure Centre and 1.4 mi (2.3 km) from Cineworld Llandudno.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Llandudno West Shore Beach - 1.5 km / 0.9 mi
Llandudno Junction Leisure Centre - 2.4 km / 1.5 mi
Conwy Quay - 2.4 km / 1.5 mi
Cineworld Llandudno - 2.5 km / 1.5 mi
Lower Gate - 2.6 km / 1.6 mi
Conwy Visitor Centre - 2.6 km / 1.6 mi
Mill Gate - 2.6 km / 1.6 mi
Smallest House in Great Britain - 2.6 km / 1.6 mi
Bodysgallen Hall - 2.7 km / 1.7 mi
Plas Mawr - 2.7 km / 1.7 mi
Royal Cambrian Academy - 2.8 km / 1.7 mi
Conwy Castle - 2.8 km / 1.7 mi
Conwy Town Walls - 2.8 km / 1.7 mi
Capel Carmel - 2.8 km / 1.8 mi
Upper Gate - 2.9 km / 1.8 mi

The nearest major airport is John Lennon Airport (LPL) - 105.7 km / 65.7 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, wedding services, and a banquet hall.

Business Facilities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Dining
Enjoy local cuisine at Marina Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served on weekdays from 7 AM to 10 AM.

Rooms
Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Quay Hotel and Spa

Swimming Pool Quay Hotel and Spa
Swimming Pool
Entertainment Facility Quay Hotel and Spa
Entertainment Facility
Fitness Center Quay Hotel and Spa
Fitness Center
Functional Hall Quay Hotel and Spa
Functional Hall
Common Space Quay Hotel and Spa
Common Space

Transportation

  • Limited parking

Things to Do

  • Spa
  • Marina
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Safety deposit box

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quay Hotel and Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quay Hotel and Spa
77
Number of floors in Quay Hotel and Spa
2
Another facilities in Quay Hotel and Spa
Limited parking, Spa, Marina, Indoor pool, Garden

Frequently asked question in Quay Hotel and Spa

What are available facilities at Quay Hotel and Spa?
There are top facilites at Quay Hotel and Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quay Hotel and Spa?
The standard check-in time at Quay Hotel and Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Quay Hotel and Spa provide breakfast?
Yes, Quay Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Quay Hotel and Spa have?
Quay Hotel and Spa is a 4.0-star hotel.
How many floors does Quay Hotel and Spa have?
Quay Hotel and Spa has 2 floors.
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More Reviews from Other Guests in Quay Hotel and Spa

Overall Ratings & Reviews Quay Hotel and Spa

Other sources (1,001)
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Quay Hotel and Spa

Number of reviews per page
20
40
Top reviews
Janis
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelant overall
Carolq
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Check in time is 3pm. We arrived at 2.40 and were told we were too early and to take a seat. They said that they would let us know if room was ready earlier. We got called at 2.58! Breakfast was very good and staff were very friendly
Fanggang
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location
Jean
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everthing was perfect, apartment, food, situation, facilities. Would definitely return.
Jill
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What a wonderful stay! Just love this hotel, staff were amazing and nothing was too much trouble.
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel in a great location, very friendly and helpful staff. Evening meal in the bar was delicious and had a very nice view.
Ikky
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Poor - no air conditioning,
David
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely stay really enjoyed the spar and whole experience will definitely be coming back soon
Sharron
icon-with Pet
with Pet
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Another fantastic stay, faultless. Comfy bed and quiet. Location is great for getting to other places and i love the 10 min walk to Deganwy beach and prom with my dog before breakfast back at the hotel. The food and service are excellent. Staff very helpful, polite and attentive. I would not stay anywhere else. The sunsets from the terrace are awesome with a spectacular view across to Conwy and the Castle. I visit the hotel every year and would not stay anywhere else. I always take my dog so the patio doors on bedroom is particularly great for us. Would like to see a fridge in the room though.
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Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed 1 night, used the spa and restaurant all was very good
David
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Brilliant! An impressive establishment with great food and staff.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Friendly staff apart from the weekend maître d who I think was practicing his Lily Savage routine with the guests. Always an excellent breakfast with very efficient staff. Plenty of parking and lovely rooms. Unfortunately the lunchtime bar and evening restaurant menus have gone a bit too gastro IMO, which is odd considering the average age of the clientele.
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susan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

What a wonderful find!!! We travel extensively and it is rare that every factor of a good stay is met- this hotel met them. The staff upon arriving were warm, friendly and efficient and this continued though from breakfast to dinner. The food and ambiance of the restaurant was awesome. We had the set evening menu and the fish was amazing.The breakfast cooked selection was great too from extra vegetarian sides of courgettes and spinach - which I had with my English breakfast. The Spa was great and the pool nice. One downside point it was not clearly stated before booking that hotel guests have restricted access included before 9am and after 5pm. This should be noted before booking. It is not in the centre on Conwy but a good 45 minute walk in- however such a lovely setting in the exclusive marina with great views across the harbour it is worth it. We will definitely stay again
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Penelope
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was fabulous, we will hopefully be returning again in August.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We stayed here for a wedding and were incredibly impressed with the location, rooms, facilities and especially the excellent staff. The hotel provided five star customer service with a fantastic friendly and efficient check in on the 20th, not sure of her name (possibly Magda?). Every other member of staff we encountered, also provided exceptional service, from the breakfast concierge to the cleaning team The room was enormous with an excellent bathroom, sliding doors and balcony table, and a wonderful fan which was perfect for a super hot day. If staying in the vicinity of Llandudno or Conwy I would 100% pay the extra and stay here again. The location is amazing and although we did not use the spa, it is amazing that this is free at certain times to hotel guests. I simply could not find even the tiniest negative thing to say so would give this hotel 100/100.
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Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Always a top hotel in a great location.
Paula
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic hotel. Great location and everything was great from us arriving to leaving. The staff were amazing and nothing was a problem whatever we asked for. We had dinner in the restaurant the food was exceptional. Everything including the spa was great. Would definitely return.
Carol
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our room was cleaned every day . Bottled water replenished every day. Staff serving meals were all very helpful. I think the evening menu could have been a bit more varied. The breakfast was excellent .
David
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel, very helpful staff, great locations. Will return.
rachael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were all very welcoming, our rooms were spotless. Beds were very comfortable. Spa pool, steam rooms and saunas were relaxing, well maintained and clean. We ate dinner in the bar, great service and food and cocktails were very good. We celebrated a family members birthday in style, watching the sun set over the estuary and looking at Conwy Castle. Breakfast was very good too, with lots of choice and cooked breakfasts with local products aswell as pastries, cereals, fruit etc. The shampoo, conditioner and body wash products were high quality too which is rare these days. The hotels customer service was excellent overall. Have stayed here twice now and will definitely be back.
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Number of reviews per page
20
40

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Lobby 4 Quay Hotel and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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