Quay Hotel and Spa

Hotels
9.0
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Marcelle

10.0
/ 10
Lovely staff, really helpful and very friendly. Particular mention must be made for Maria on reception and Antonio and his colleagues in the bar and restaurant 😊

David

10.0
/ 10
Beautiful hotel and spa, very friendly attentive and helpful staff. The food was out of this world! Highly recommended.

Michael

10.0
/ 10
We stayed at The Quay Hotel & Spa for one night over the weekend to celebrate my partner’s birthday and couldn’t fault our experience. From the moment we arrived, the hotel felt welcoming and relaxing, and the setting is absolutely beautiful. We were kindly upgraded to a suite, which was such a thoughtful gesture and really made the stay feel special. The suite itself was spacious, comfortable, and immaculately presented. All of the staff we encountered were attentive, friendly, and professional, making us feel genuinely well looked after. We had dinner in the bar area, which was excellent — great quality food, a lovely atmosphere, and fantastic service. Breakfast the following morning was just as enjoyable, with a good selection and the same high standard of service. Overall, The Quay Hotel & Spa is a beautiful hotel in a stunning location and was the perfect choice for a special occasion. We would highly recommend it and will definitely return.
In the Area
See Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Quay Hotel and Spa is a good choice when you are visiting Conwy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Quay Hotel and Spa Address: Map & Location

Deganwy Quay, Conwy, Wales, LL31 9DJ
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Discover More About Quay Hotel and Spa

General


Near Conwy Castle

Location


When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park. This spa hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.4 mi (2.2 km) from Llandudno Junction Leisure Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Llandudno West Shore Beach - 1.5 km / 0.9 mi
Llandudno Junction Leisure Centre - 2.4 km / 1.5 mi
Conwy Quay - 2.4 km / 1.5 mi
Lower Gate - 2.6 km / 1.6 mi
Conwy Visitor Centre - 2.6 km / 1.6 mi
Conwy Tourist Information Centre - 2.6 km / 1.6 mi
Aberconwy House - 2.6 km / 1.6 mi
Mill Gate - 2.6 km / 1.6 mi
Smallest House in Great Britain - 2.6 km / 1.6 mi
Bodysgallen Hall - 2.7 km / 1.7 mi
Plas Mawr - 2.7 km / 1.7 mi
Royal Cambrian Academy - 2.8 km / 1.7 mi
Conwy Castle - 2.8 km / 1.7 mi
Conwy Town Walls - 2.8 km / 1.7 mi
Capel Carmel - 2.8 km / 1.8 mi

The preferred airport for Quay Hotel and Spa is Nikos Kazantzakis Airport (HER) - 3,862.4 km / 2,400 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, wedding services, and a banquet hall.

Business Facilities


Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Dining


Enjoy local cuisine at Marina Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served on weekdays from 7 AM to 10 AM.

Rooms


Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Quay Hotel and Spa

Bar, Cafe and Lounge Quay Hotel and Spa
Bar, Cafe and Lounge
Swimming Pool Quay Hotel and Spa
Swimming Pool
Entertainment Facility Quay Hotel and Spa
Entertainment Facility
Fitness Center Quay Hotel and Spa
Fitness Center
Functional Hall Quay Hotel and Spa
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Spa
  • Marina
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Computer station

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Safety deposit box

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quay Hotel and Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Beach nearby, Cashless transactions are available, Contactless check-in is available, No elevators
  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quay Hotel and Spa
77
Number of floors in Quay Hotel and Spa
2
Another facilities in Quay Hotel and Spa
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Quay Hotel and Spa

What are available facilities at Quay Hotel and Spa?
There are top facilites at Quay Hotel and Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Quay Hotel and Spa?
Check-in time at Quay Hotel and Spa is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Quay Hotel and Spa provide breakfast?
Yes, Quay Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Quay Hotel and Spa?
Quay Hotel and Spa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Quay Hotel and Spa have?
Quay Hotel and Spa has 2 floors.
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More Reviews from Other Guests in Quay Hotel and Spa

9.0
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quay Hotel and Spa

Number of reviews per page
20
40
Top reviews
Marcelle
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely staff, really helpful and very friendly. Particular mention must be made for Maria on reception and Antonio and his colleagues in the bar and restaurant 😊
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great Spa facilitys
Sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A really lovely couple of days away here. We were so warmly welcomed at reception by Maria, when we passed through reception again a few hours later and the next day she'd not only remembered us but some of the conversation we had during check-in. A small thing to do but goes a long way to making guests feel welcomed. Room was nice and spacious as well as clean. Amenities within the room were also great with tea and coffee making and bits for the bathroom too. Only slight complaint and frustration, our shower head was loose in its cradle and kept falling to face the wall meaning we had to hold the shower ourself to get the water where it was needed. This was reported the first morning going to breakfast just after we noticed the problem, we were told it would be looked at during the day but to our knowledge it wasn't as it was still the same when we next used the shower and there was no note left to indicate they'd been unable to fix it same day. Food was fantastic!! Lots of choice for breakfast including cereal, pastries, fruit and yogurt as well as various hot options that were cooked to order. We had an evening meal in The Cove Bar one evening too which was also delicious and reasonably priced too. Spa area was also nice and clean with towels provided. Hot rooms are mostly quite small but as there are a few you could easily rotate around them and the pool area. As it's school half-term week, it was quite busy but times for children is restricted. Overall a fantastic stay.
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel and spa, very friendly attentive and helpful staff. The food was out of this world! Highly recommended.
Eamonn
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The gym and pool area were very good, Tracey and Kim were by far the best team friendly welcoming very good hospitality. Note the restaurant was cold cold cold !
Hazel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel, lovely staff. Fully booked says everything. Nothing to fault.
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fabulous room overlooking the river, spotless clean and bed comfortable good nights sleep.
Kerrie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great room with estuary view
Laura
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Claire at reception was extremely helpful. The spa was great a lovely night sleep.
Matthew De
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I love this place, amazing hotel and I always feel relaxed when I stay.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed at The Quay Hotel & Spa for one night over the weekend to celebrate my partner’s birthday and couldn’t fault our experience. From the moment we arrived, the hotel felt welcoming and relaxing, and the setting is absolutely beautiful. We were kindly upgraded to a suite, which was such a thoughtful gesture and really made the stay feel special. The suite itself was spacious, comfortable, and immaculately presented. All of the staff we encountered were attentive, friendly, and professional, making us feel genuinely well looked after. We had dinner in the bar area, which was excellent — great quality food, a lovely atmosphere, and fantastic service. Breakfast the following morning was just as enjoyable, with a good selection and the same high standard of service. Overall, The Quay Hotel & Spa is a beautiful hotel in a stunning location and was the perfect choice for a special occasion. We would highly recommend it and will definitely return.
Read More
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We’ve been staying at this hotel and never fails to impress, however this time the room was cold and the pool was not available the night we stayed. Hoping it get better soon.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A sanctuary from the cold winter days when we were there. Food facilities and staff all excellent. 👍
melanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spacious clean room, lovely balcony with views of the mariner, very helpful and frienfly staff. Thermal pool could have beem warmer.
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The whole hotel is spotless and the spa is fabulous Breakfast was great
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel in a stunning location. Staff extremely helpful and nice. Would definitely go again and recommend to anyone visiting north west wales.
Diane
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great stay. Lovely staff, breakfast was nice. Spa was good
Sian
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room cold, hallway cold, our room was on the ground floor at the back with view overlooking car park
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean and spotless room and ensuite. Great view onto the harbour from our ground floor room. Staff very courteous throughout our stay.
Colin
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Quay Hotel and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quay Hotel and Spa

Number of reviews per page
20
40
Top reviews
Marcelle
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely staff, really helpful and very friendly. Particular mention must be made for Maria on reception and Antonio and his colleagues in the bar and restaurant 😊
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great Spa facilitys
Sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A really lovely couple of days away here. We were so warmly welcomed at reception by Maria, when we passed through reception again a few hours later and the next day she'd not only remembered us but some of the conversation we had during check-in. A small thing to do but goes a long way to making guests feel welcomed. Room was nice and spacious as well as clean. Amenities within the room were also great with tea and coffee making and bits for the bathroom too. Only slight complaint and frustration, our shower head was loose in its cradle and kept falling to face the wall meaning we had to hold the shower ourself to get the water where it was needed. This was reported the first morning going to breakfast just after we noticed the problem, we were told it would be looked at during the day but to our knowledge it wasn't as it was still the same when we next used the shower and there was no note left to indicate they'd been unable to fix it same day. Food was fantastic!! Lots of choice for breakfast including cereal, pastries, fruit and yogurt as well as various hot options that were cooked to order. We had an evening meal in The Cove Bar one evening too which was also delicious and reasonably priced too. Spa area was also nice and clean with towels provided. Hot rooms are mostly quite small but as there are a few you could easily rotate around them and the pool area. As it's school half-term week, it was quite busy but times for children is restricted. Overall a fantastic stay.
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel and spa, very friendly attentive and helpful staff. The food was out of this world! Highly recommended.
Eamonn
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The gym and pool area were very good, Tracey and Kim were by far the best team friendly welcoming very good hospitality. Note the restaurant was cold cold cold !
Hazel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel, lovely staff. Fully booked says everything. Nothing to fault.
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fabulous room overlooking the river, spotless clean and bed comfortable good nights sleep.
Kerrie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great room with estuary view
Laura
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Claire at reception was extremely helpful. The spa was great a lovely night sleep.
Matthew De
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I love this place, amazing hotel and I always feel relaxed when I stay.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed at The Quay Hotel & Spa for one night over the weekend to celebrate my partner’s birthday and couldn’t fault our experience. From the moment we arrived, the hotel felt welcoming and relaxing, and the setting is absolutely beautiful. We were kindly upgraded to a suite, which was such a thoughtful gesture and really made the stay feel special. The suite itself was spacious, comfortable, and immaculately presented. All of the staff we encountered were attentive, friendly, and professional, making us feel genuinely well looked after. We had dinner in the bar area, which was excellent — great quality food, a lovely atmosphere, and fantastic service. Breakfast the following morning was just as enjoyable, with a good selection and the same high standard of service. Overall, The Quay Hotel & Spa is a beautiful hotel in a stunning location and was the perfect choice for a special occasion. We would highly recommend it and will definitely return.
Read More
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We’ve been staying at this hotel and never fails to impress, however this time the room was cold and the pool was not available the night we stayed. Hoping it get better soon.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A sanctuary from the cold winter days when we were there. Food facilities and staff all excellent. 👍
melanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spacious clean room, lovely balcony with views of the mariner, very helpful and frienfly staff. Thermal pool could have beem warmer.
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The whole hotel is spotless and the spa is fabulous Breakfast was great
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel in a stunning location. Staff extremely helpful and nice. Would definitely go again and recommend to anyone visiting north west wales.
Diane
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great stay. Lovely staff, breakfast was nice. Spa was good
Sian
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room cold, hallway cold, our room was on the ground floor at the back with view overlooking car park
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean and spotless room and ensuite. Great view onto the harbour from our ground floor room. Staff very courteous throughout our stay.
Colin
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes
Number of reviews per page
20
40