The staff were all great - they were patient and helpful anytime we had to talk to them about issues. But, the hotel is getting older with decor falling off walls and roofs peeling, and rooms are not sound proof at all - which is where helpful staff were great as they responded to 2 am noise issues quickly and professionally, turning a noise issue into a wellness check (which was the right call) for the arguing in the next room.

The hotel is looking a little run down

Everything is great.

Clear room, helpful staff, great amenities

Breakfast at Chili 's was delicious and great value dor rhe money. The room was small and showed its age from wear marks on the doors and furniture down to the peeling wallpaper in the bathroom. The grotto was deceptively small and nothing more than a hangout to drink even though there are signs stating no alcohol was permitted. The floor was disgustingly dirty. This is not a place I would recommend or ever stay again. It is not worth the rates that are charged.

The place needs a really deep clean. Winter is over and the spring cleaning so needed is just not happening. The people are great and truly helpful, and it is a pretty good location on the strip, but it is loud and there were a ton of parties this weekend

I loved my stay with the fox, the room was nice and good for a short stay and the underground pool/hot spring was absolutely the best part. I wish the room had a mini fridge or a microwave but other than that it was genuinely an amazing stay and I would absolutely book it again.

Love the hot tub and the hotel was so awesome

Rooms needs some updating couch was ripped and had to use the staircase to get to the bedrooms if someone had a big suitcase I could see problems

Awesome hotel, my friend and I enjoyed the hot tub, the gym and we really enjoyed the chilli’s i highly recommend

Stayed in a 2 double bed room. Had a coffee maker and a kettle for tea. No fridge or microwave. Had blackout blinds as well as normal blinds. Pool/hot tub was nice and everything seemed clean. Got for a great price. Underground parking was good. They will give a bus pass if staying there

Spa and sauna were magnificent. Really good place to stay.

Hot tub could’ve been a bit warmer, and the change rooms had a bad smell. The room shower didn’t get very hot, and took a while to heat up. Overall a great stay and the bed was very comfortable. Staff were very kind and nice to have chilis in the building for a quick bite or drink.

Best

The doors didn’t lock, the bathroom was dirty, cards didn’t work. Blood on wall , wires sticking out of shower head, bathroom door didn’t lock , didn’t follow through Expedia voucher.

Hot tub was amazing! Room was cute and cozy and having chilis on site was an amazing perk.

Great rooms. Staff friendly. Hot tub was amazing. Will definitely book again!

The room was big and the hot tub was cool!

Hot tub was amazing.

Stayed in the hotel for two days and my overall feeling was that the room was a little bit up. The silicone around the bathtub was quite poor. They the paint on the bathroom ceiling was flaking off and the mirror above the vanity, though good quality, was hanging very low, and I needed almost to sit to see my face while shaving.