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The Fox Hotel and Suites

Hotels
Finding rooms for you...
8.8
/10
Very Good
3,315 reviews

What Guests Say About Their Stay

Matt

10.0
/ 10
Incredible place to stay! Don't skip over the Chilis they have in the lobby, it's a must have when I'm in Banff now!

Sarah

10.0
/ 10
This property had an amazing staff. They were over the top kind and helpful. Their words and actions were professional, grounded, and very helpful. Ken was especially great. He ASKED if he could walk back to my room and help me with a fob that was giving me trouble. He fixed the problem and then answered WAY too many of my questions about the area. The other staff were also great. The Rocky Soap Company products were dreamy. The room was cleaned up each day, right down to the dirty plate I left in the sink. We went through Expedia and so I wonder if that’s why we received a room in the furthest backside of the hotel, facing louder construction. There was a large stain on the rug and upstairs couch. It still was awesome, don’t get me wrong, but, I wish we could’ve seen a mountain instead. Maybe there aren’t those views available. We booked the hotel based on the price and the hot tub appearance. We didn’t even get the chance to use the hot tub, but that’s okay. It really did look sweet. Most importantly, the people, they were awesome. Thank you!!

Glenn

10.0
/ 10
Having parking underground was very convenient. Also enjoyed having the large hot tub-pool after hiking!
In the Area
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461 Banff Ave, Alberta, Canada, T1L 1H8

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Fox Hotel and Suites is located in area / city Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Fox Hotel and Suites

461 Banff Ave, Alberta, Canada, T1L 1H8
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Lobby The Fox Hotel and Suites
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General
Near Tunnel Mountain

Location
With a stay at The Fox Hotel and Suites, you'll be centrally located in Banff, within a 5-minute drive of Banff National Park Information Centre and Banff Centre for Arts and Creativity. This hotel is 3.3 mi (5.3 km) from Upper Hot Springs and 3.5 mi (5.7 km) from Banff Gondola.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Canadian Ski Museum West - 1 km / 0.6 mi
Banff National Park Information Centre - 1.1 km / 0.7 mi
Banff Legacy Trail - 1.1 km / 0.7 mi
Banff Centre for Arts and Creativity - 1.3 km / 0.8 mi
Canada House Gallery - 1.4 km / 0.9 mi
Bow River - 1.4 km / 0.9 mi
Banff International Research Station - 1.4 km / 0.9 mi
Tunnel Mountain Trail - 1.5 km / 0.9 mi
Banff Off-Leash Dog Park - 1.5 km / 0.9 mi
Banff Park Museum - 1.5 km / 0.9 mi
Central Park - 1.6 km / 1 mi
Banff Centre - 1.6 km / 1 mi
Whyte Museum of the Canadian Rockies - 1.6 km / 1 mi
Banff Cascades of Time Gardens - 1.7 km / 1.1 mi
Walter Phillips Gallery - 1.8 km / 1.1 mi

The preferred airport for The Fox Hotel and Suites is Calgary International Airport (YYC) - 135.6 km / 84.3 mi

Facilities
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Business Facilities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Chili’s Grill & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in The Fox Hotel and Suites

Bar, Cafe and Lounge The Fox Hotel and Suites
Bar, Cafe and Lounge
Swimming Pool The Fox Hotel and Suites
Swimming Pool
Entertainment Facility The Fox Hotel and Suites
Entertainment Facility
Fitness Center The Fox Hotel and Suites
Fitness Center
Functional Hall The Fox Hotel and Suites
Functional Hall

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Parking

Sports and Recreations

  • Ski storage
  • Fitness center
  • Canoeing

Transportation

  • Limited parking
  • Area shuttle

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Business facilities
  • Computer station

Food and Drinks

  • Breakfast

Things to Do

  • Sauna

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Fox Hotel and Suites

Important Note
  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Fox Hotel and Suites
116
Number of floors in The Fox Hotel and Suites
4
Another facilities in The Fox Hotel and Suites
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Concierge

Frequently asked question in The Fox Hotel and Suites

What are available facilities at The Fox Hotel and Suites?
There are top facilites at The Fox Hotel and Suites such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Fox Hotel and Suites?
The standard check-in time at The Fox Hotel and Suites is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Fox Hotel and Suites provide breakfast?
Yes, The Fox Hotel and Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Fox Hotel and Suites?
The Fox Hotel and Suites is a 3.5-star hotel.
How many floors does The Fox Hotel and Suites have?
The Fox Hotel and Suites has 4 floors.
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More Reviews from Other Guests in The Fox Hotel and Suites

Overall Ratings & Reviews The Fox Hotel and Suites

Other sources (3,315)
8.8
Very Good
From 3,315 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.2

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Traveler Reviews The Fox Hotel and Suites

Number of reviews per page
20
40
Top reviews
HABIB
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Disappointing service and broken amenities ​Our stay had several frustrating service and management issues. First, the coin laundry machine was broken, which was a major inconvenience since we desperately needed to wash clothes for the next day. Additionally, after housekeeping serviced our room, they accidentally left trash from other rooms inside ours. ​While most of the front desk staff were pleasant, the woman working when we checked in and out was unfriendly and dismissive. When asked about our $200 damage deposit, she simply told us it would return in 5 to 6 business days. However, during our drive home, the hotel called us demanding credit card information to process the refund because we had paid with a debit card. If they hadn't called, or if we didn't carry a credit card, we would have been at risk of losing that money entirely since they apparently require you to handle debit refunds in person. The lack of communication and attention to detail was highly disappointing.
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Matt
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Incredible place to stay! Don't skip over the Chilis they have in the lobby, it's a must have when I'm in Banff now!
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property had an amazing staff. They were over the top kind and helpful. Their words and actions were professional, grounded, and very helpful. Ken was especially great. He ASKED if he could walk back to my room and help me with a fob that was giving me trouble. He fixed the problem and then answered WAY too many of my questions about the area. The other staff were also great. The Rocky Soap Company products were dreamy. The room was cleaned up each day, right down to the dirty plate I left in the sink. We went through Expedia and so I wonder if that’s why we received a room in the furthest backside of the hotel, facing louder construction. There was a large stain on the rug and upstairs couch. It still was awesome, don’t get me wrong, but, I wish we could’ve seen a mountain instead. Maybe there aren’t those views available. We booked the hotel based on the price and the hot tub appearance. We didn’t even get the chance to use the hot tub, but that’s okay. It really did look sweet. Most importantly, the people, they were awesome. Thank you!!
Read More
Gail
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

For the cost to stay here, I was somewhat disappointed with the finishings of the rooms. The living area was comfortable, the bed was clean and comfortable, but the bathroom was somewhat dated and not my level of cleanliness. The tap in the kitchen had lime scale on it, which left a lot to be desired. We both enjoy a tea or coffee in our room, but we were hesitant to use the kitchen for that purpose because of the state of the sink. The location was great, however, and we did enjoy the balcony looking out over the main street.
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Glenn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Having parking underground was very convenient. Also enjoyed having the large hot tub-pool after hiking!
Ryan
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Smelled like cedar throughout. Nice location. Lovely hot pool. Friendly staff.
cindy
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is gently used , well located and serves the purpose for a short stay . The shower, room size and little deck were all good. The bed was ok at best. The pool , the real reason why I chose here was ok. Staff were 50/50 so I’ll leave it at that . I have no real concerning negatives . 😊
Olivia
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in and check out was easy. Staff were polite and friendly. The pool was unique and enjoyed using it. The bedroom has very poor lighting. The bedroom doesn’t have it’s own light, just 2-3 lamps in the room. The bathroom also has poor lighting. It had a lamp to the left side of the mirror but not the right so the lighting isn’t even when you’re looking into the mirror doing something like makeup or shaving. For the toilet we had to flush it down and then hold the handle up or else it wouldn’t work properly.
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Hon
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Neither bed nor couch were comfortable. Cutting board and toaster were both VERY worn. Do not like $15.00 use or loose food voucher. Stairs outside of the room were very rusted.
Jessica
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is away from the business of city center, which was perfect for me. Everything was within walking distance. The room, 241, was situated perfectly. The staff was beyond amazing. Ken was a huge help from the moment I arrived until my last night at the property. The morning staff on my departure were very helpful and very kind.
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Jose
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property and very friendly host, will recommend this one to any one travelling to Vancouver Metro area.
Ravnoor
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool
Miranda
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had booked room for 3 adults and got a large apartment with kitchen and living area! Perfectly located with free bus service into town (easily walkable). Reception could not have been more helpful and Chili's restaurant is not bad! Made use of the laundry facilities and ice machine, sadly not the hot tub due to injury. Free private parking. Would highly recommend.
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Sara
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our second time stay at this hotel. Our room is two queen bed loft with one pullout sofa at the different floor. Perfect for the family. Room is big enough and comfortable and convenient with kitchenette. It’s well maintained and staff are friendly.
Karen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the spa experience
Ian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely views from the loft rooms. Friendly staff.
Genevieve
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très bien situé dans la ville de Banff. On peut se promener à pied dans le village. Le personnel est très accueillant et aidant. L’hôtel est propre et la chambre a répondu à nos besoins. La cuisinette nous a permis de déjeuner dans la chambre. Je le recommande à tous.
Jana
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location on the main road in Banff but at the quieter end. Easy walk to main shopping area. Has free Roam bus passes for guests, & the stop is right outside of the hotel! Wonderfully useful! The view from our balcony was straight at Tunnel Mt. & had Sulphur Mt. off to the right. Beautiful! Our room had a little bit of trouble with the fireplace (wouldn’t come on). Maintenance came & said it had a bad pilot light, so if we wanted to use it, we would probably want to keep it running because it most likely wouldn’t come back on once we turned it off. We weren’t keen on keeping it on while away, but we didn’t really need it on a consistent basis, so we only used it once. The Chili’s restaurant in the lobby was quite convenient for when we first arrived and just wanted a quick lunch. Did not get to use the hot pool, but it looked neat to have. Loved having the kitchenette in the loft room. We walked to IGA and got some items for easy breakfasts & to pack lunches and snacks. Overall, we were very pleased with the hotel and its location! We would definitely book again if we get back up to Banff!
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Sara
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, very walkable. Staff was friendly and helpful. Beds are a little on the firm side. A few things were a little rundown but not too bad. The hot pool was nice.
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice place.
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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