The Fox Hotel and Suites

Enjoyed our room. It was bit small and walls are thin you hear everything people are doing in the room attached to you. Hottub was very nice and relaxing. Wish there was small fridges in room. Underground parkade is small and difficult to park in.

Chilis and a hot tub grotto, what more could you ask for?!

Everything was excellent

Easy check in and check out. Easy access to room via stairs or elevator. Nice location. Close to playground and restaurants. Enjoyed the free wifi. We enjoyed the hot tub grotto. Wish there was a breakfast deal at the hotel.

Old

All good

Staff were amazing and very nice. The room

The pool was beautiful, nice staff and tidy room.

Room was very noisy even tho I requested a quiet room. Hot tub was so small and always filled with people. There was not indoor stairs to get to the hot tub and only 1 slow elevator taking so long to get.

Excellent hotel ! Rooms were great! Free bus tickets were included! Pool in hotel is also great

Property was accommodating for pets. Room was clean . Rooms could use a refresh and better lighting. Hot tub in cave atmosphere was a highlight , would have been better if the jets were working and towels were available at the hot tub.

called in because of the weather and road condition, but staffs refuse to adjust our stay date or atleast to partially refund us.

There was a plumbing issue even though someone came and tried to fix it. They said it’s fixed and while we’re sleeping, there was water leaking under the toilet everywhere in the room. When I called the front desk, they said they don’t have anyone available to come and fix it right now.

On the surface, this hotel offers the appearance of a higher profile stay, but as you settle in, the deficiencies start to emerge and its far from great. To begin with, the Expedia rate I had secured, differed from the rate we ended up being charged (not a great start), and the front desk attendant was pretty condescending, but we didn't let that bother us too much. Remaining optimistic, we headed to our room. The first thing that stood out was how surprisingly dirty the floors were. They definitely had not been touched since the previous occupants. Dirt/dust and footprints on the tiled sections, and the rugs had not been vacuumed. On further inspection, the couple of large towels that were in the bathroom were folded, but when we asked for 2 more, they told us that the hotel did not have any at the moment. First time we've ever received that kind of response from a hotel(??) No further effort was made by them to fulfill this request for us over the 4 days we were there. We had to take a couple of towels from the hot tub change room. And speaking of the hot tub, it was a nice touch with its rustic, rocky finishes and colorful lighting, but the jets were only working the first day we were there. The button just stopped working out of the blue... We never did recieve an explanation when we asked what the problem was. Apart from all that, if you're a light sleeper, bring ear plugs (the room heaters are very loud). Overall, not a great value for the money. Much better options.

👍

Beds were not very comfortable.Not sound proof enough.

Front staff were great, hot tub was super cool and on-site restaurant was good as well. Rooms are small and very dated though with some definite maintenance required.

Yes

Room is small, no refrigerator or microwave, also gym is small and only has hot tub. No option for other sweeteners for copy just plain sugar. Only has 1 garbage can and it’s inside the washroom. Parking spot small, hard to park if you’re vehicle is bigger.

Hotel Needs A Deep Cleaning, Lots Of Dust, Dirty Carpets, Broken Bathtub Faucets. Hotel Could Use Some Upgrades In The Room For The Price Being Charged. Elevator Needs An Upgrade.