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The Fox Hotel and Suites

Hotels
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8.8
Very Good
3,327 reviews

What Guests Say About Their Stay

Nadia

10.0
/ 10
The hotel was a wonderful stay as always. Very friendly staff and helpful staff.

Pam

10.0
/ 10
Loved everything about this place!! The front desk staff was do helpful and the rooms and facilities were awesome!

Kimberly

10.0
/ 10
We loved our stay at The Fox hotel. The staff was friendly and helpful. Parking was easy and everything was walkable so we did not use our car again until we left. Our room was clean and comfortable. The hot tub was unique and quiet. We would definitely stay here again!
In the Area
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461 Banff Ave, Alberta, Canada, T1L 1H8

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Fox Hotel and Suites is located in area / city Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Fox Hotel and Suites

461 Banff Ave, Alberta, Canada, T1L 1H8
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Lobby The Fox Hotel and Suites
Lobby 2 The Fox Hotel and Suites

Discover More About The Fox Hotel and Suites

General
In Banff (Uptown District)

Location
With a stay at The Fox Hotel and Suites, you'll be centrally located in Banff, a 2-minute drive from Banff National Park Information Centre and 9 minutes from Upper Hot Springs. This hotel is 11.9 mi (19.1 km) from Banff National Park and 3.5 mi (5.7 km) from Banff Gondola.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cascade Shops - 0.8 km / 0.5 mi
Banff National Park Information Centre - 0.9 km / 0.6 mi
Lux Cinema Banff - 1 km / 0.6 mi
Carter-Ryan Gallery - 1 km / 0.6 mi
Canadian Ski Museum West - 1 km / 0.6 mi
Willock & Sax Gallery - 1 km / 0.6 mi
Old Banff Cemetery - 1.2 km / 0.7 mi
Banff Canoe Club - 1.2 km / 0.8 mi
Banff Centre for Arts and Creativity - 1.3 km / 0.8 mi
Jenny Belzberg Theatre - 1.4 km / 0.8 mi
Central Park - 1.4 km / 0.9 mi
Canada House Gallery - 1.4 km / 0.9 mi
Bow River - 1.4 km / 0.9 mi
Banff International Research Station - 1.4 km / 0.9 mi
Tunnel Mountain Trail - 1.5 km / 0.9 mi

The preferred airport for The Fox Hotel and Suites is Calgary International Airport (YYC) - 135.6 km / 84.3 mi

Facilities
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Business Facilities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Chili’s Grill & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in The Fox Hotel and Suites

Swimming Pool The Fox Hotel and Suites
Swimming Pool
Entertainment Facility The Fox Hotel and Suites
Entertainment Facility
Fitness Center The Fox Hotel and Suites
Fitness Center
Functional Hall The Fox Hotel and Suites
Functional Hall
Common Space The Fox Hotel and Suites
Common Space

Transportation

  • Limited parking
  • Area shuttle

Food and Drinks

  • Breakfast

Things to Do

  • Sauna

Connectivity

  • Free WiFi

General

  • Fireplace in lobby
  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Computer station

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Ski storage
  • Fitness center
  • Canoeing

Accommodation Policy & General Information in The Fox Hotel and Suites

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Fox Hotel and Suites
116
Number of floors in The Fox Hotel and Suites
4
Another facilities in The Fox Hotel and Suites
Limited parking, Area shuttle, Breakfast, Sauna, Free WiFi

Frequently asked questions about The Fox Hotel and Suites

What are available facilities at The Fox Hotel and Suites?
There are top facilites at The Fox Hotel and Suites such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Fox Hotel and Suites?
The standard check-in time at The Fox Hotel and Suites is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Fox Hotel and Suites provide breakfast?
Yes, The Fox Hotel and Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Fox Hotel and Suites?
The Fox Hotel and Suites has a 3.5-star rating.
How many floors does The Fox Hotel and Suites have?
The Fox Hotel and Suites has 4.
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The Fox Hotel and Suites reviews and ratings

Overall Ratings & Reviews The Fox Hotel and Suites

Other sources (3,327)
8.8
Very Good
From 3,327 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.2

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Traveller Reviews The Fox Hotel and Suites

Number of reviews per page
20
40
Top reviews
Nadia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was a wonderful stay as always. Very friendly staff and helpful staff.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hot tub
Alexandra
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Air conditioning is not offered in all the rooms. That was not obvious when we made the reservations. We paid extra for a room with air conditioning on site, but it is so old it barely works. The hotel did reverse the upgrade charge, so appreciate them owning up to the issues. Also, the tub does not properly drain and the bed and bath linens are of very poor quality. In general the hotel looks nice from the outside, but the rooms are very old, dated and poorly maintained.
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Pam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Loved everything about this place!! The front desk staff was do helpful and the rooms and facilities were awesome!
Kimberly
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We loved our stay at The Fox hotel. The staff was friendly and helpful. Parking was easy and everything was walkable so we did not use our car again until we left. Our room was clean and comfortable. The hot tub was unique and quiet. We would definitely stay here again!
Timothy
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

N
Angela
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location was walking distance to the heart of Banff. The room and amenities were nice, and as expected, though no frills here. A good room at a fair price. I would book again. The staff was helpful when we had questions, and we did take advantage of the hot pool several times after we found the quiet times in afternoon when there were less or no kids in it. We tried the fitness room one morning but it was bare bones and the sweat smell was overwhelming. (Though it may have been the other guest using it.) We couldn't find any cleaning spray so decided not to use again. We got enought steps in hiking every day so it was not greatly missed. The description we read on Expedia said there was a business center, when I called to confirm I was told there wan't one. Luckily the one day i did need to use a computer, I did find one in their vending room and got on no problem, and had researched the local library as a back up.
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Laureen
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Upon arrival front desk personnel were very friendly, knowledgeable and helpful. Layout of hotel was very unique and interesting. The location was fabulous as it was walking distance to downtown and the replica “cave and basin” hot tub in the basement was a pleasant surprise to us. So unique but extremely hot! The down sides are the room was small, 2 double beds and barely any space to open our suitcases, no fridge and no air conditioning. A fan was provided which definitely helped since there was only a small window up high that opened.
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Raghuram
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Could have been kept the room clean better, no AC .. electric fan was provided with lot of dust. Room was small for 2 queen beds… would have been better if the room was bit more spacious… felt money put for the room was overrated
Tanwoo
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property ac does not work very hot and
Rakesh
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our 4-night stay at the Fox Hotel was a disaster. For a property that demands a CA$2,500+ premium, the experience was appallingly amateur and even dangerous. The accommodation grandly titled as Executive suite was a joke; the "duplex room" was a claustrophobic nightmare, completely unsuitable for four people. To make matters worse, the downstairs bedroom lacks climate control, leaving us to suffocate in a stifling, overheated room. It is frankly unacceptable to charge luxury prices for such uncomfortable conditions. The physical state of the hotel is equally decrepit. The most alarming issue was the blatant safety hazard in our room: a sharp, exposed metal protrusion inside the closet that resulted in a serious injury. While the staff was quick to provide basic first aid, that was the extent of their "service." Management showed zero interest in taking responsibility, offering no follow-up, no medical assistance, and no compensation for the ruined portion of our stay. To call the "gym" an apology for a fitness center is being generous. Save your money and look elsewhere; this property is riding on its alright location but failing on basic standard of hospitality, safety, and comfort. My only regret is not doing more research before choosing this subpar, dangerous establishment. Never again.
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Sachin
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

After paying $650 for a night, I did not expect no A/C or mini fridge. Wi fi was horrible. Below basic amenities for a high price.
Nicole
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was good. We were able to walk downtown and didn’t need to use a car. They also provided you with bus passes so you could take the bus downtown. There’s only one air-conditioning in the living room area and none in the bedroom so you need to leave the bedroom doors open in order to get air-conditioned into the back rooms. There was no information in the room regarding where you could get breakfast or where the pool was located, etc. the furniture was a bit worn but comfortable. The bed was comfortable and the pillows. It was nice having two bedrooms and two bathrooms.
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Cole
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Having no AC for the price is unreasonable. The room was quite dirty, hair in the bathtub, dirty bedding, stained bath mat and dirty blinds. The bed and pillows were uncomfortable. Walls must have been thin as we could hear the conversations happening in the rooms next to ours at all hours. We were very disappointed with our stay and won’t be returning.
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Armand
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, well designed layout of rooms and walkways, Chilli's restaurant is attached to this hotel and was great. However for what we paid, the tub drain could have been cleaned out by staff so the water flows and also the TV's are way behind the times; its time for an upgrade and ability for patrons to sign into their own Netflix accounts (streaming accounts). The towels were clean and the towel policy is great for multiple night stays. They do need to ensure the pool towels are kept up with the demand tho.
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Curtis
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice clean room, just a 10 min walk away from the busy centre which we preferred. Good routes on the free bus which hotel gives you passes for
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, hot tub setup is amazing . Rooms a little small. But the chilis and hot tub are worth it alone
Resh
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rk
Katja
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful facade, but heavily overpriced and highly impractical ​The hotel and lobby look very cozy with great mountain charm, but our stay was highly disappointing, especially considering we paid nearly $1,350 CAD for two nights. While the room looks nice at first glance, it is completely impractical. Unlike every other hotel on our road trip, there was no fridge, which caused our food to spoil. The room for four only had two small full-size beds with extremely worn-out mattresses that sagged so heavily to one side that we felt like we were rolling out of bed. ​Additionally, we faced several maintenance issues: the toilet flush was broken and didn’t refill properly, and the toilet seat hinge was cracked. There is also a major lack of privacy; rooms open to outdoor hallways with constant foot traffic, forcing us to keep the blinds fully closed and sit in the dark during the day. Furthermore, the garage is too low for a large SUV like our Ford Expedition Max, so we had to park on the street. Our previous stay at a neighboring, much cheaper hotel was far more comfortable. The Fox is pretty to look at, but absolutely not worth the premium price.
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Taryl
icon-with Pet
with Pet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot Tub Time machine!
Number of reviews per page
20
40

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Exterior 4 The Fox Hotel and Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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