7.4
Pleasant
From 2,788 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.2

Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Mohamed
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was good. Gym is very basic. Gym availability only after 7AM. Pool hours are not great for early risers.
Florence
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

L’hébergement au rez-de-chaussée était très bien entretenu. Cependant, au niveau 100, il y avait des taches au sol laissant penser à une possible infiltration d’eau. La chambre était propre et le lit confortablement. Le matin nous entendions les gens marcher/parler à l’étage au-dessus, et le soir, du bruit extérieur (les personnes qui valide plusieurs fois que leurs véhicules et bien barré) L’hôtel est bien situé, près de tout, avec un bon restaurant. La piscine est très belle. Le sauna était fermé lors de notre séjour, probablement pour entretien. Je recommande car en somme c’était bien
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marilou
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Satisfied
Roxanne
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel bien situé, grande chambre avec grand balcon donnant sur la piscine
Véronique
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La chambre était correct, mais la salle de bain manquait d’amour… la toilette bougeait du sol et le robinet du bain bougeait aussi rien de fixe et beaucoup de poils dans le bain et lavabo… et le lavabo fonctionnait une fois sur deux.
Norma
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No hot tub available at that time. No breakfast
Mélanie
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Le plancher de notre était sale avec des traces soit d'eau ou quelques choses qui avait couler à notre arriver. La toilette etait décrocher dans le réservoir et le bain tourbillons de la piscine etait en rénovation chose que j'aurais aimé être avertisnavant notre arrivé. Je comprend qu'ils ne viennent pas faire le ménage mais 3 dodos et aucun refill de café de papier de toilette le minimum de base.
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Guanping
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really good!
Caroline
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

N'allez pas a cette hôtel pour le spa et le sauna. Il est fermer une grosse batch blanche recouvre le tout. Sa n'a pas l'aire propre. Il devrait l'indiquer sur leur site.
Gheorghe
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

La chambre était propre, mais il y a des égratignures sur les murs et sur la porte de la salle de bain. Difficile ajuster la température dans la chambre, trop dispendieuse pour les conditions offertes
Fabienne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Big bed, friendly staff, very clean
Ellen
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, friendly staff, rooms are outdated, but comfy pillows and bed! Would stay again!
Renay-Claude
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Noisy, really basic, good for 1 night, mattress not comfy, had hair in my bed (long brown hair, and I’m blond, so clearly not mine)
christian
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Materess need to be change
Savannah
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good for families with children. All together the hotel was very run down, not soundproof at all, we could hear kids running and screaming in the hallways the entire trip which was not relaxing at all. Our first room had multiple things broken, and or not properly cleaned. It's fine if you want to just swim in the pool all weekend or use the hottub, but even the hot tub wasn't working properly it felt more like a hot bath with no jets. Shower was broken, wifi didn't reach certain rooms in the hotel. Maintance guy was awful and not clean. However the front staff were very kind and did their best to help out.
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Robert
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Personnel accueillant. Grande chambre très propre.
Guillaume
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Chambre dans la bâtisse externe à l’hôtel. Mal entretenue, l’impression d’un motel bas de game
Nathalie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good
Alison
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ok
indika
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place
Number of reviews per page
20
40

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