8.0
Very Good
From 1,179 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.6

Traveler Reviews Hilltop Inn

Number of reviews per page
20
40
Top reviews
Rene
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome Pool
Brianna
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

You can tell it’s an older hotel but they have the necessary upgrades. The pool is FABULOUS! Didn’t realize breakfast wasn’t included and the restaurant is closed Monday and Tuesday. So that was lame. But otherwise great stay!
Rose
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love the outdoor pool.
Olivia
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Love the pool something different but very relaxing for a dip
Darlene
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful pool. Room was clean had everything we needed. Staff was friendly and helpful
Lorenzo
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nothing fancy but did the job for a one-night stay on a longer camping trip. Really liked the large upper parking lot for our trailer. The pool and hot tubs were quite nice. My only negative would be the A/C which didn't seem to cool the room down enough. But overall, pretty good.
Po Lam
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked a pool view room based on photos showing direct access to the pool through the balcony. However, upon check-in, I was assigned a room on the second floor with no direct access at all. Despite checking in very early, the front desk refused to change my room, claiming the hotel was fully booked. To make matters worse, the room itself was very dirty and covered in dust. The facilities are severely outdated, and the air conditioner was so loud it made it hard to sleep. The only positive aspect of this stay was the pool area, which matched the online pictures. But without the pool, this hotel falls well short of a 3-star standard. I would not recommend staying here.
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Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is quite nice. The pool and grounds are fantastic and very well maintained. The rooms are a little outdated though, but everything was quite comfy. Don't forget to ask for pool towels when you check in because there are no towels kept near the pool, so it's a little bit of a walk to get to the front desk back and forth to the pool.
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Natasha
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The only good thing about this hotel is the outdoor pool. The room was dirty and in poor condition for the price. The staff was also reluctant to give us extra towels for the outdoor pool.
Elena
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the pool & Julie at front desk!
Courtney
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The floor was clearly not cleaned or vacuumed. There were hair-pins, food crumbs and pieces of wrappers on the carpet. The carpet itself was frayed and had many stains. The pool was alright. The beds were not comfortable. Both beds were sagging in the middle so made sleeping next to someone else very uncomfortable. The restaurant was not open when we arrived around dinner time or when we were leaving around breakfast.
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Abigail
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly reception staff. Lovely spacious room, clean and tidy. 15 minute walk to down town.
Lesley
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Based on the reviews I wasn't expecting the hotel itself to be amazing. Highlights of our stay were #1 the Fork Seasons Restaurant and the #2 the pool. The rest was a 2 star at best. The service and food at was outstanding, seriously delish Thai food. The front desk manager that was working when we checked out was less than pleasant. We checked out at 10:50 am and asked if we could chill the pool until 12;00 noon and the short answer was no. Even though it was a smoky day and only 2 people were at the pool. She told us " people were lined up to use the pool" with early check-ins. Nobody was lined up and nobody was checking in early. In addition, an early check-in was never offer to us. Regarding the room, the beds were uncomfortable, and there was mold in the shower and on the floor tile in the bathroom. We met some lovely people at the pool that mentioned they had been coming to the hotel for 6 years, and this year there was a noticeable decline in the care and cleanliness of the pool deck area. These folks took it upon themselves to go to the hardware store and pick up wasp catchers. The wasps were next level until they took action.
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Ashley
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really wanted to love our stay but wow this place has not been maintained well or at all. Our room smelled very musty and the carpet was torn up in lots of places.. Discoloured in others. The bathroom was not clean.. The mattresses are discoloured and old. The cement railings inside the pool are crumbling into the water. For the price, this place is not st all up to par. There are many pool chairs that you will but the bar because they have ripped over time. This place has a lot of potential but desperately needs care and attention. Also having your restaurant closed over a busy summer long weekend is a strange strategy. Makes sense during off season but depletes the value of the stay during peak season and peak rates.
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Susan
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel definitely needs updating. The pool is very nice.
Mattias
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Poor customer service
Henry
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is quite an old hotel with basic facilities. No pictures of the building was found on Expedia website except for the outside pool
Adam
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location. Rooms are dated but clean
Danielle
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was good, the pool is a nice way to refresh and relax after a long drive. The only negative was the bed and sheets, noisier than other hotels we enjoyed on our 10 day trip.
Dick
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room carpeting needs some TLC; when it is frayed, time to replace!
Number of reviews per page
20
40

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