good, the food is complete and the staff is friendly

The hotel is very good, like my house. The room and all the staff are very friendly people, and all my family likes the hotel.

Mr. Kris's service was excellent. Thank you all, I enjoyed my stay at the Chrystal Lotus.

Recommendations for business trips and with family when going to Jogja.

Friendly and helpful, easy check in and out

Everyone was so friendly, so nice, and so helpful, especially Mr. Thomas who took us to GSP & Kopi Kembung. You have to try the Kopi Kembung! Ask Mr. Thomas where the Kopi Kembung is 😆

Recommended. I will stay at Crystal in my next business trip.

The hotel's cleanliness is very poor. Even the public toilets seem cleaner than this hotel's. The towels and pillowcases are all dirty and black. An extra bed costs 300,000 Rupiah. I paid for it upon check-in. The front desk didn't ask if it was for two nights, as I was staying for two. The next morning, during breakfast, they charged me. They immediately gave me my account number and QRIS. I had already stated that I would pay at check-out. But they seemed very pushy about paying in the morning. There was no communication from the hotel chat. I've only stayed here once.

I will be staying at the Crystal Hotel for my next visit.

Hotel Crystal will be my next choice.

Nice staff, and reasonable price for a business trip.

The hotel staff was friendly and very helpful upon check-in. The room was clean overall, but the area under the mattress could have been given more attention as there was still some dirty tissue. The TV channels were limited and often disappeared.

It's in a strategic area, close to the mall. Staff are friendly and friendly.

I like the Wi-Fi the most because it doesn't cut out, it's great.

Everything was impressive and very satisfying. I've stayed here many times and will definitely stay here again if I go to Yogyakarta or Magelang. Keep it up, and keep providing the best for your guests. Best of luck to Crystal Lotus.

The service is good and friendly.

The hotel is located in the city center, easy access to everywhere, lots of culinary delights, and a pleasant atmosphere.

It was really great. Keep it going!

It was an extraordinary experience for my second stay here. This time, I was with my mother for a post-surgery checkup at the hospital. I highly recommend it for families requiring checkups at Gadjah Mada University Hospital due to its proximity and the helpful staff. I was greeted by Mr. Thomas, who helped my mother get her wheelchair ready, as she was temporarily unable to walk due to surgery. He was incredibly helpful in escorting her to her room. He also promptly parked the car in the lobby and helped my mother get into it from her wheelchair. Much appreciation to Mr. Thomas. Thank you very much. Much appreciation also goes to Mr. Kris, who was very helpful to my mother the evening after our checkup. He helped her into the wheelchair as she got out of the car and escorted her to our room floor. Thank you for your promptness and assistance, Mr. Kris. In short, Crystal Hotel Lotus has a professional, proactive, friendly, and caring staff. By the way, the restaurant food is delicious, varied, and the atmosphere is comfortable.

Clean and tidy. Good service. Nice for business trips.