Crystal Lotus Hotel

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Overall Ratings & Reviews Crystal Lotus Hotel

Traveloka (10,707)
Other sources (31)
8.5
Very Good
From 10,707 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Crystal Lotus Hotel
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Staff Friendliness (205)
Bedroom (173)
Ambiance (166)
Hotel Area (159)
Bathroom (155)
Accessibility (151)
Distance to City Center (150)
Family Friendly (150)
Variety (144)
Taste (142)
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Traveler Reviews Crystal Lotus Hotel

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Customer reviews
t***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
A great stay with a great breakfast. Pak Budi, the bellboy, is very helpful.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 day(s) ago
At this 4-star hotel, around 3:00 PM, a loud karaoke session erupted from the cafe area, audible even to the room. A complaint was lodged, but no action was taken. A similar incident occurred again around 7:00 PM and 8:00 PM. For a 4-star hotel, this is truly unfortunate. For breakfast, some dishes were overly salty. Perhaps only the pastry selection was available. Furthermore, several food stalls that should have been staffed were empty and required a call, and the staff were not always on standby.
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W***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great experience, good service and room was so comfy.
1 people find it helpful
K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
My experience staying at the Crystal Lotus Hotel Yogyakarta. - Booking via the app got me a pretty decent discount, worth it. - A hotel with a comfortable and unique atmosphere. - The hotel facilities are complete. - The staff was very friendly. - During check-in, I was very helpful with the security guard, Mr. Kris, who skillfully helped carry my luggage directly to my room and explained the hotel facilities in detail. (Mr. Kris is the best ⭐️⭐️⭐️⭐️⭐️) - The check-in process was very fast, assisted by a female staff member (I forgot her name), she was the best ⭐️⭐️⭐️⭐️⭐️ - The hotel was really clean, smelled great, and made me very comfortable. - The amenities were very complete, and there was a hairdryer. - There was a balcony that could be used as a smoking room. - The hotel is very accessible everywhere. - A very busy hotel, with many families staying, both local and foreign. - The food menu is comprehensive and delicious. - The bar is very comfortable, offering a complete selection of drinks, from coffee, beer, wine, and other herbal drinks. It's a must-try and highly recommended. - The hotel is very clean, and the restrooms are clean and fragrant, always cleaned by the customer service. - Book a superior twin room for a very comfortable, fragrant, and clean room. The air conditioning is very cool. - The amenities are complete, plus it has a Smart TV. Hotel Crystal Lotus Yogyakarta is highly recommended and the best. ⭐️⭐️⭐️⭐️
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+4
1 people find it helpful
Aditya P. R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Located on the edge of Magelang Highway, it's quite close to the city center. It offers numerous amenities, and the best part is the cleanliness of the rooms.
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, fast check-in, lots of food choices, love the dessert choices.
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Bernardus E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I recommend the Crystal Lotus Hotel, with its friendly security, bellboys, and receptionists. Everything was quick and very helpful. When I cycled, they brought my luggage to my room. I will definitely return to this hotel next time. Thank you.
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The best hotel in Jogja with satisfactory service.
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R***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Comfortable and clean hotel. Friendly service.
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Kharisma D. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The service was excellent and friendly. Thank you Apri and Yuniar for helping us upgrade our room as requested. If you're ever in Jogja, I'll definitely stay at Crystal Lotus 🤍
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arief b.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This hotel is comfortable and safe.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel area is all cozy, I felt at home and wanted to stay there again.
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Siska H. C.
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10.0
/10
Reviewed 4 week(s) ago
Friendly staff, clean and comfortable.
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C***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service from Mr. Kris, the bellboy, was very helpful and friendly. Thank you very much.
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Jhon R. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly and all areas are clean.
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Santi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
The towels were worn out, the bathroom wasn't very clean, and the room wasn't very clean. Dust still clung to the chairs, the TV, the table, and the surrounding benches. The room and menu were not recommended for a 4-star hotel.
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A reasonably priced hotel in the surrounding area. It's also located on a roadside, close to the mall.
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A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I really like the vibe, it's not noisy, and the staff are all very friendly. I came with my family, and even my wheelchair-bound mother was really helped by the front desk staff.
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1 people find it helpful
a***m
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff was friendly, especially the front desk representative, Maha. Thank you for helping us check in quickly and easily.
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Accommodation's Reply
05 Aug 2026
Thank you, Mr. Akam. We are very pleased to hear that you found our staff to be friendly and helpful. Our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to strive to provide the best possible service to every guest. We will share your feedback with the team to let them know that their efforts are appreciated. Thank you very much for sharing your experience, and we look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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D***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff kak Maha was very friendly and helpful!
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