Crystal Lotus Hotel

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8.4
/10
Very Good
10,641 reviews

What Guests Say About Their Stay

Icha W.

10.0
/ 10
The hotel is very good, like my house. The room and all the staff are very friendly people, and all my family likes the hotel.

Verified Traveler

10.0
/ 10
Mr. Kris's service was excellent. Thank you all, I enjoyed my stay at the Chrystal Lotus.
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Lam S.

10.0
/ 10
Everyone was so friendly, so nice, and so helpful, especially Mr. Thomas who took us to GSP & Kopi Kembung. You have to try the Kopi Kembung! Ask Mr. Thomas where the Kopi Kembung is 😆
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Verified Traveler

10.0
/ 10
Everything was impressive and very satisfying. I've stayed here many times and will definitely stay here again if I go to Yogyakarta or Magelang. Keep it up, and keep providing the best for your guests. Best of luck to Crystal Lotus.
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Azka D.

10.0
/ 10
It was an extraordinary experience for my second stay here. This time, I was with my mother for a post-surgery checkup at the hospital. I highly recommend it for families requiring checkups at Gadjah Mada University Hospital due to its proximity and the helpful staff. I was greeted by Mr. Thomas, who helped my mother get her wheelchair ready, as she was temporarily unable to walk due to surgery. He was incredibly helpful in escorting her to her room. He also promptly parked the car in the lobby and helped my mother get into it from her wheelchair. Much appreciation to Mr. Thomas. Thank you very much. Much appreciation also goes to Mr. Kris, who was very helpful to my mother the evening after our checkup. He helped her into the wheelchair as she got out of the car and escorted her to our room floor. Thank you for your promptness and assistance, Mr. Kris. In short, Crystal Hotel Lotus has a professional, proactive, friendly, and caring staff. By the way, the restaurant food is delicious, varied, and the atmosphere is comfortable.
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In the Area
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Jl. Magelang KM 5.2 Sinduadi, Mlati, Sleman, Mlati, Yogyakarta, Indonesia, 55284

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Bar
Children pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Wheelchair accessible
AC
Staying at Crystal Lotus Hotel is a good choice when you are visiting Mlati. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Crystal Lotus Hotel

Jl. Magelang KM 5.2 Sinduadi, Mlati, Sleman, Mlati, Yogyakarta, Indonesia, 55284
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Lobby Crystal Lotus Hotel
Lobby 2 Crystal Lotus Hotel

Discover More About Crystal Lotus Hotel

Location
Staying at Crystal Lotus Hotel is a good choice when you are visiting Mlati.

About Crystal Lotus Hotel

From business event to corporate gathering, Crystal Lotus Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Crystal Lotus Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Crystal Lotus Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Crystal Lotus Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Crystal Lotus Hotel.

All facilities in Crystal Lotus Hotel

Facility

  • Outdoor pool
  • Poolside bar
  • Bar
  • Children pool
  • Swimming pool
Bar, Cafe and Lounge Crystal Lotus Hotel
Bar, Cafe and Lounge
Swimming Pool Crystal Lotus Hotel
Swimming Pool
Fitness Center Crystal Lotus Hotel
Fitness Center
Functional Hall Crystal Lotus Hotel
Functional Hall
Common Space Crystal Lotus Hotel
Common Space

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar
  • Vegetarian meal

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Massage
  • Outdoor pool
  • Spa

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Supermarket

Accommodation Policy & General Information in Crystal Lotus Hotel

Important Note
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 120,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Biaya untuk sarapan tambahan anak anak usia 3- 10th adalah IDR 60.000/orang.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crystal Lotus Hotel
139
Number of floors in Crystal Lotus Hotel
5
Another facilities in Crystal Lotus Hotel
Children pool, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Crystal Lotus Hotel

What is normal check-in & check-out time at Crystal Lotus Hotel?
The standard check-in time at Crystal Lotus Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crystal Lotus Hotel provide breakfast?
Yes, Crystal Lotus Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crystal Lotus Hotel?
Crystal Lotus Hotel is a 4.0-star hotel.
How many floors does Crystal Lotus Hotel have?
Crystal Lotus Hotel has 5 floors.
How many rooms are available at Crystal Lotus Hotel?
Crystal Lotus Hotel has 139 rooms in total.
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More Reviews from Other Guests in Crystal Lotus Hotel

Overall Ratings & Reviews Crystal Lotus Hotel

Traveloka (10,610)
Other sources (31)
8.5
Very Good
From 10,610 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Crystal Lotus Hotel
All
Staff Friendliness (217)
Bedroom (186)
Ambiance (175)
Hotel Area (169)
Bathroom (164)
Accessibility (161)
Distance to City Center (159)
Family Friendly (157)
Variety (151)
Taste (149)
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Traveler Reviews Crystal Lotus Hotel

Number of reviews per page
20
40
Customer reviews
D***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
good, the food is complete and the staff is friendly
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Accommodation's Reply
13 Nov 2026
Thank you, Denny, for your positive review of Crystal Lotus Hotel Yogyakarta. We are delighted that you enjoyed the variety and deliciousness of the menu prepared by our kitchen team, as well as the excellent service from our staff. This is part of our commitment to making your stay memorable and enjoyable. Your review can help others choose accommodations and restaurants, especially in the Yogyakarta area. Thank you, and we hope to welcome you back again soon. Sincerely, Ali Rifki, General Manager
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Icha W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is very good, like my house. The room and all the staff are very friendly people, and all my family likes the hotel.
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Accommodation's Reply
03 Nov 2026
Thank you so much, Ms. Isha, for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed your room, facilities, location, and the friendliness of our staff—just a small part of what we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and your recommendation to travelers planning to stay in the Yogyakarta area. We hope to welcome you back on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Mr. Kris's service was excellent. Thank you all, I enjoyed my stay at the Chrystal Lotus.
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Firman h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Recommendations for business trips and with family when going to Jogja.
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Accommodation's Reply
13 Oct 2026
Thank you, Mr. Firman, for sharing your positive review and giving Crystal Lotus Hotel a 10/10 rating. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will always choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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F***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly and helpful, easy check in and out
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1 people find it helpful
Accommodation's Reply
13 Oct 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed your room, facilities, location, and our friendly staff, which are just some of the things we strive to do to ensure our guests have a restful and comfortable stay. We appreciate you giving us a 10-star rating and recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Lam S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everyone was so friendly, so nice, and so helpful, especially Mr. Thomas who took us to GSP & Kopi Kembung. You have to try the Kopi Kembung! Ask Mr. Thomas where the Kopi Kembung is 😆
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Accommodation's Reply
23 Oct 2026
Thank you, Mr. Lam, for your positive review. We are delighted to hear that you were satisfied with the hospitality and service from our team, especially Mr. Thomas, who provided invaluable assistance and advice during your stay. We will pass on your compliments to him to inspire us to continue providing the best service. We hope to welcome you back to Crystal Lotus Hotel Yogyakarta in the future. Sincerely, Ali Rifky, General Manager
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Recommended. I will stay at Crystal in my next business trip.
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j***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
The hotel's cleanliness is very poor. Even the public toilets seem cleaner than this hotel's. The towels and pillowcases are all dirty and black. An extra bed costs 300,000 Rupiah. I paid for it upon check-in. The front desk didn't ask if it was for two nights, as I was staying for two. The next morning, during breakfast, they charged me. They immediately gave me my account number and QRIS. I had already stated that I would pay at check-out. But they seemed very pushy about paying in the morning. There was no communication from the hotel chat. I've only stayed here once.
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Accommodation's Reply
12 Oct 2026
Thank you, Jenny Oktowarti, for taking the time to share your experience staying at Crystal Lotus Hotel Yogyakarta. We apologize for any inconvenience you experienced regarding the cleanliness of your room and bedding, as well as any communication issues concerning information and payment procedures. Your feedback will be crucial in evaluating our room cleanliness inspection processes, bedding quality control, and effective coordination and communication. We will contact the relevant teams to assess the cleanliness and quality of our services. We appreciate your feedback, which provides us with an opportunity to improve our services in the future. We hope to have the opportunity to welcome you back for another comfortable and enjoyable stay. Sincerely, Ali Rifki, General Manager
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
I will be staying at the Crystal Hotel for my next visit.
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L***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 6 week(s) ago
Hotel Crystal will be my next choice.
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V***r
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Nice staff, and reasonable price for a business trip.
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel staff was friendly and very helpful upon check-in. The room was clean overall, but the area under the mattress could have been given more attention as there was still some dirty tissue. The TV channels were limited and often disappeared.
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Accommodation's Reply
04 Oct 2026
Thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, which is crucial for improving the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will encourage you to return and stay with us again in the future. Thank you, and we look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
It's in a strategic area, close to the mall. Staff are friendly and friendly.
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a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
I like the Wi-Fi the most because it doesn't cut out, it's great.
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Accommodation's Reply
04 Oct 2026
Thank you, Aditya, for sharing your positive review of Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you were impressed with the facilities we provided during your stay. We hope you will choose to stay at Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everything was impressive and very satisfying. I've stayed here many times and will definitely stay here again if I go to Yogyakarta or Magelang. Keep it up, and keep providing the best for your guests. Best of luck to Crystal Lotus.
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Accommodation's Reply
04 Oct 2026
Thank you for sharing your positive review and giving Crystal Lotus Hotel a perfect 10 rating. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will always choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service is good and friendly.
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Accommodation's Reply
13 Sep 2026
We are delighted to hear that Mr. Ferdi found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with the team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Mr. Ferdi, and I sincerely hope that we will have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The hotel is located in the city center, easy access to everywhere, lots of culinary delights, and a pleasant atmosphere.
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F***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
It was really great. Keep it going!
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Azka D.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It was an extraordinary experience for my second stay here. This time, I was with my mother for a post-surgery checkup at the hospital. I highly recommend it for families requiring checkups at Gadjah Mada University Hospital due to its proximity and the helpful staff. I was greeted by Mr. Thomas, who helped my mother get her wheelchair ready, as she was temporarily unable to walk due to surgery. He was incredibly helpful in escorting her to her room. He also promptly parked the car in the lobby and helped my mother get into it from her wheelchair. Much appreciation to Mr. Thomas. Thank you very much. Much appreciation also goes to Mr. Kris, who was very helpful to my mother the evening after our checkup. He helped her into the wheelchair as she got out of the car and escorted her to our room floor. Thank you for your promptness and assistance, Mr. Kris. In short, Crystal Hotel Lotus has a professional, proactive, friendly, and caring staff. By the way, the restaurant food is delicious, varied, and the atmosphere is comfortable.
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Accommodation's Reply
14 Sep 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. We are delighted to know that all of our staff have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. We will share your compliments regarding your comfortable stay and the excellent service from our staff with everyone as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and we will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Clean and tidy. Good service. Nice for business trips.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a restful and comfortable stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Number of reviews per page
20
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Exterior 4 Crystal Lotus Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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