Due its Hari Raya, there seem to be less resources and only 1 front desk working (base on her 1 morning while another afternoon session). Reception is good and process is smooth. My second time to residence Inn after almost 10 years on my last visit. Hotel is a bit rundown whereby feel very pity to see as potential of this resort are not been 'expose' and more room to improve. All the neighbourhood hotel are continue join such as royale chulan, so really hope this hotel does put more effort to improve. Hotel air conditioner isn't function well and all of us experiencing hot overnight stay. Pool still the best for my kids since she first stay almost 10 years ago. Breakfast is fair since the stay isn't that much people but overall is acceptable, like other review, there is no eggs station whereby it 's an important part of the breakfast.