8.8
Very Good
From 955 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Traveler Reviews The Spa Hotel

Number of reviews per page
20
40
Top reviews
Vivienne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everywhere was very clean and all the facilities were in excellent condition. The Wellness spa was fantastic and very enjoyable. The staff were helpful, professional and friendly and always available to assist. My daughter and I had a great stay.
Marie
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super friendly staff that couldn’t do enough for me from the Reception Team to the Room Service Staff. Lovely room, comfy beds, fabulous breakfast. I will definitely be back.
Hilary
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The receptionist was very welcoming and I was fortunate to be upgraded to a spacious room. The room and all the hotel was kept beautifully clean. The gym was well equipped and the swimming pool although small was good. I think my only reservation was the coffee served at breakfast which could have been better. The breakfast itself was good.
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Carol
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was great.... the only problem was the dinner menu, very expensive and poor selection
Paul
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent stay. Great staff and facilities
Clare
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room. Lovely helpful reception staff. Lovely grounds and amenities. Steam room temperature needs fixing either no steam or excessive. Breakfast was incredibly disappointing for the fresh cooked food. Eggs benedict, cold, no garnish, watery hollandaise and grey packet sliced ham. Continental buffet bar is good. We would stay again but not order breakfast.
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Chris
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Poor service, no food available, not the hotel it makes out to be.
Danny
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Love everything about this hotel
Sally
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel. Excellent breakfast. Friendly staff. Always a real treat staying at The Spa.
Filomena
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The spa facilities, the restaurant, the lobby, and the service were fantastic. It was also very easy to access the town centre on foot or by bus.
Michael
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff are always very friendly and professional. The rooms are always clean and tidy. My favourite hotel in TW
Grant
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Yes
Leila
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very clean room, great temperature already set, comfortable bed, plenty of room, nice touch with the teapot and cups and sauces for tea. Staff were very friendly, especially the lady serving breakfast, she had a huge smile on her face and really made me feel welcome. Delicious breakfast, gorgeous grounds around the hotel, ample parking space. All in all, excellent. Will definitely stay again
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Julie C
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Needs updating
Nura
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was immaculate, and because it was a special occasion I think we got the best room! It was like a small apartment! The staff are lovely & very helpful, will save up to have another stay sometime & just take time to relax and enjoy the facilities more. 100/10 loved it.
Natalie
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Always wonderful.
Sarah
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

My stay was great, staff were friendly and amenities were excellent. Everything was very clean and comfortable
Vincent
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Swift check in, nice quiet comfortable room on top floor. Breakfast was good standard n efficient. Staff were all accommodating.
Benjamin
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful hotel with lovely stuff. Exellent price. Clean. Very warm & welcoming. Great attention to detail. Gym/spa area fantastic I will 1000% stay again. Room was lovely. Bath robs in wardroom. Slippers. What more can a man ask for! May even stay again tonight!
Adrian
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great venue with lovely amenities and a solid soa
Number of reviews per page
20
40

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