What do past guests say about The Spa Hotel?

The Spa Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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The Spa Hotel

Name: The Spa Hotel
Address: Mount Ephraim, Borough of Tunbridge Wells, Kent, England, TN4 8XJ, Mount Ephraim, TN4 8XJ, England
Rating: 9

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9.0

/10

Exceptional

1,000 reviews

What Guests Say About Their Stay

Graham

10.0

/ 10

A really good stay, clean rooms with air conditioning that actually works, enjoyed the food also, I will stay again when in the area.

Lindsay

10.0

/ 10

Superb staff, all staff went out of their way to be friendly and helpful. Food was exquisite too every meal was fab in the Orangery and the bar. Beautiful hotel, just a short walk from Pantiles or you can catch the bus downhill. My only criticism was the taxi service provided by the hotel, they charged us 8 pounds to take us down the road to Pantiles which was overpriced. We didn't use that taxi service again.

Teresa

10.0

/ 10

I had a very good stay., the staff were very attentive,and all meals were excellent

In the Area

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Mount Ephraim, Borough of Tunbridge Wells, Kent, England, TN4 8XJ

Main Facilities

This accommodation offers:

Indoor pool

Tennis court

Steam room

Laundry service

Parking

Luggage storage

Elevator

Garden

Health club

The Spa Hotel is a hotel is located at Borough of Tunbridge Wells. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Spa Hotel

Mount Ephraim, Borough of Tunbridge Wells, Kent, England, TN4 8XJ

Discover More Places

Discover More About The Spa Hotel

General
Near Spa Valley Railway

Location
Located in Royal Tunbridge Wells, The Spa Hotel is within a 15-minute walk of Pantiles and Spa Valley Railway. This spa hotel is 19.5 mi (31.4 km) from Surrey Hills and 0.8 mi (1.2 km) from Trinity Theatre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Pantiles - 1.1 km / 0.7 mi
Spa Valley Railway - 1.2 km / 0.7 mi
Trinity Theatre - 1.3 km / 0.8 mi
Assembly Hall Theater - 1.5 km / 0.9 mi
Tunbridge Wells Museum and Art Gallery - 1.5 km / 1 mi
Calverley Grounds - 1.5 km / 1 mi
Dunorlan Park - 2.7 km / 1.7 mi
The Chalybeate Spring - 3.1 km / 1.9 mi
Salomons Centre - 3.1 km / 1.9 mi
Nevill Golf Club - 3.5 km / 2.1 mi
BowlPlex Tunbridge Wells - 4.9 km / 3.1 mi
Eridge Rocks Nature Reserve - 5.4 km / 3.4 mi
Groombridge Place - 5.5 km / 3.4 mi
Groombridge Railway Station - 6.1 km / 3.8 mi
River Walk - 8.4 km / 5.2 mi

The nearest airports are:
Gatwick Airport (LGW) - 36.2 km / 22.5 mi
London City Airport (LCY) - 71.5 km / 44.4 mi

The preferred airport for The Spa Hotel is Gatwick Airport (LGW).

Facilities
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining
Enjoy British cuisine at The Orangery Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.

Rooms
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in The Spa Hotel

Facility

Indoor pool

Tennis court

Steam room

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Things to Do

Spa
Health club
Indoor pool
Picnic area
Garden
Barbecue
Sauna
Steam room
Pool sun loungers

Food and Drinks

Breakfast
Snack bar

Connectivity

Free WiFi

General

Banquet
Ballroom
Reception hall
Parking
Terrace

Accessibilty

Accessible parking

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms

Sports and Recreations

Fitness center
Tennis court

Accommodation Policy & General Information in The Spa Hotel

Important Note

Pool access available from 6:30 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Fee for English breakfast: approximately GBP 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Spa Hotel	70
Another facilities in The Spa Hotel	Spa, Health club, Indoor pool, Picnic area, Garden

Frequently asked question in The Spa Hotel

What is normal check-in & check-out time at The Spa Hotel?

The standard check-in time at The Spa Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

Does The Spa Hotel provide breakfast?

Yes, The Spa Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Spa Hotel?

The Spa Hotel is a 4.0-star hotel.

How many rooms are available at The Spa Hotel?

The Spa Hotel has 70 rooms in total.

Does The Spa Hotel provide parking?

Yes, The Spa Hotel provides parking. Please confirm details directly with the hotel.

See All

More Reviews from Other Guests in The Spa Hotel

Overall Ratings & Reviews The Spa Hotel

Other sources (1,000)

9.0

Exceptional

From 1,000 reviews

Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews The Spa Hotel

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Top reviews

Linda

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We really liked the convenience factor for the wedding we were attending in Eridge. The rooms (x3) were basic with a king bed ( a Superking would have fitted) , two old looking arm chairs ( from a care home?) a VERY modern glass desk and modern oak headboard. The paint colours on the walls were nice, but the carpet was a sort of light charcoal (sensible rather than pretty) and the huge Roman blind was a strong cream with two strips of dark brown either side. It was as if three different people had separately decorated the room! Rather odd, we felt. The shower had waves of hotter and colder water, which made for a bit of excitement in the mornings …. Breakfast was very good; they brought me a freshly sliced avocado on toast, rather than risk the ready mixed variety’s strength of chilli.

Graham

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

A really good stay, clean rooms with air conditioning that actually works, enjoyed the food also, I will stay again when in the area.

Lindsay

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Julia

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff, good location and free parking

Daniel

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great experience, very clean room and friendly staff.

Alan

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great room. Friendly helpful staff.

andrew

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

In a room top of stairs by lift not ideal Staff tried to help but said fully booked got no sleep

Teresa

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I had a very good stay., the staff were very attentive,and all meals were excellent

Louise

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

I booked this for a treat for my son And his girlfriend and they said it’s was such an amazing hotel, beautiful room and they had a wonderful experience

Simon

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

incredible, attention to detail spot on, staff extremely helpful & they have electric car chargers which is super helpful & they guide you through the simple process of charging your vehicle. Air conditioning in the rooms as standard. in general, highly recommend.

John

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Everything great Recommend

Sarah

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel and very attentive and helpful staff. Dining was great and the pool was superb!

Matthew

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

This is a wonderful hotel, the facilities are great with a nice pool, gym, sauna and stream room all included in your stay. The breakfast is fantastic with a range of really quality options to choose from. The air conditioned rooms were an absolute must in the recent heatwave and meant you could get a great night's sleep. My biggest compliments have to go to the staff though, I interacted with so many of them throughout my stay and they were all so friendly and helpful which is such a rarity, so full credit to them, especially Keira at breakfast who was amazing. I already can't wait to come back and stay here again!

David

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

.,... good staff

Ann

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

I was happy with everything

David

with Partner

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Superior room was over the kitchen area which had big fans on the roof. Ended up in a much smaller room than we had paid for!

Vidhya

with Friends

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Lovely place to stay for weekend away. Comfortable, clean and helpful staff. Enjoyed breakfast selection. Great place to walk from town centre and to High Rocks if you want to get the steps in!

Chris

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

No comment

Kevan

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Our Cosy Double was as advertised -small but well furnished and equipped with everything you could need. It was very clean. We had a lovely view of the extensive gardens. The breakfast was delicious, plenty of choice and freshly prepared and great service too. We also had a meal in the bar and that too was very good. The gardens are delightful and we walked around them many times and it was a real bonus to have several sightings of the deer. A small negative was that we had not realised that there are some EV chargers tucked away at the very back of the car park, as there is no information on this on the website or booking form and it was not mentioned to us at any point. Only late in our stay did we become aware of this. Process for using them is also a bit clunky - you have to plug in and ask reception to activate and the fee is a bit steep £20 for 24hrs if you are just wanting to top up. Nevertheless we had a lovely stay and would highly recommend the hotel.

Nicola

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Good twin bed hotel room for a nights stay. Clean crisp bed linen. Powerful shower and plenty of hot water. Breakfast okay.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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