Overall Ratings & Reviews Aryaduta Medan

Traveloka (8,974)
Other sources (256)
8.5
Very Good
From 8,974 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Aryaduta Medan
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Distance to City Center (167)
Staff Friendliness (164)
Ambiance (160)
Bedroom (151)
Taste (148)
Room Space (145)
Hotel Area (137)
Bathroom (132)
Variety (125)
Family Friendly (123)
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Traveler Reviews Aryaduta Medan

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Customer reviews
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Marizana R.
icon-Staycation
Staycation
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9.1
/10
Reviewed 3 day(s) ago
Access to the city center and the swimming pool is really good.
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M***d
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Staycation
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10.0
/10
Reviewed 6 day(s) ago
Recommended hotels that are comfortable and have complete and friendly facilities.
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R***a
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Staycation
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8.5
/10
Reviewed 6 day(s) ago
The experience of staying here is very comfortable and safe.
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Accommodation's Reply
17 Jun 2026
Dear Guest, thank you for leaving a positive review of Ariaduta Medan. We are very pleased to hear that you had a comfortable and safe stay at our hotel. Your comfort and safety are our top priorities, and we are delighted to hear that you experienced this throughout your stay. Thank you once again for your valuable feedback and compliments. We are also glad to hear that you had an enjoyable time at Ariaduta Medan. We look forward to seeing you again soon. Thank you. Sincerely, Shinaga Dosen, General Manager
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Lim C. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Good. Nice to have holidays at Aryaduta Medan.
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Accommodation's Reply
17 Jun 2026
Dear Mr/Ms. Lim, Thank you for your positive review and for choosing ARYADUTA Medan. We are delighted to know that you had a pleasant holiday experience with us and enjoyed your stay at ARYADUTA Medan. Your kind feedback is greatly appreciated and serves as motivation for our team to continue providing excellent service and memorable experiences for every guest. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you back again in the near future. Kind regards, Dosen Sinaga General Manager
T***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The staff is very friendly, the rooms are clean.
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Viranda O.
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Transit
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9.7
/10
Reviewed 1 week(s) ago
The view from my room was nice
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Accommodation's Reply
17 Jun 2026
Ms. Viranda , Thank you for your positive review and for choosing ARYADUTA Medan. We are delighted to know that you enjoyed the beautiful view from your room during your stay with us. It is always rewarding to hear that our guests appreciate the surroundings and atmosphere that contribute to a pleasant and memorable stay experience. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you back again in the near future. Kind regards, Dosen Sinaga General Manager
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel is highly recommended for a family vacation. It's clean, comfortable, and quiet. The quality is always maintained.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing ARYADUTA Medan. We are delighted to know that you highly recommend our hotel for a family vacation and that you found your stay clean, comfortable, and peaceful. It is especially rewarding to hear that you recognize our consistent efforts in maintaining the quality of our facilities and services. Your kind words and continued trust are truly appreciated and serve as motivation for our team to continue delivering memorable experiences and warm hospitality to every guest. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you and your family back again in the near future. Kind regards, Dosen Sinaga General Manager
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The AC wasn't cold enough yesterday, sis, it didn't feel like usual.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Aryaduta Medan Hotel. We apologize for any inconvenience you experienced regarding the air conditioning, which felt a little too cold during your stay. We understand that an appropriate room temperature is one of the key factors in a pleasant stay. We have forwarded your feedback to our engineering team for further investigation and follow-up to ensure all in-room amenities are functioning correctly according to our standards. Thank you for your valuable feedback. We hope to welcome you back to Aryaduta Medan Hotel again and provide you with an even more comfortable stay in the future. Sincerely, Dozen Sinaga, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Really like the room, it's comfortable, clean, and it's positioned in front of the pool.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you enjoyed the comfortable and clean rooms, as well as the location overlooking the pool. We are pleased to know that the atmosphere and comfort we provided contributed to your memorable stay. Thank you for your review and compliments. We are very happy to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dosen Sinaga, General Manager
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wisma h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, strategic location, comfortable rooms.
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Accommodation's Reply
11 Jun 2026
Dear Ms. Wisma H, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you were impressed with the friendliness of our staff, the excellent location of the hotel, and the comfort of your room during your stay. Your compliments motivate our entire team to strive for the best service and provide every guest with a memorable experience. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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PT Carbay S. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staff were very nice and did their best to meet your needs, although several were trainees. Would I return/recommend? Possibly.
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Accommodation's Reply
11 Jun 2026
Dear PT Carbay S.I , Thank you for sharing your feedback and for choosing ARYADUTA Medan. We are pleased to know that our team members, including our trainees, were friendly and did their best to meet your needs throughout your stay. Your recognition is greatly appreciated and will be shared with the team as encouragement to continue learning and delivering excellent hospitality. We also appreciate your honest feedback regarding your overall experience. Guest comments such as yours are valuable in helping us identify opportunities for improvement and further enhance the quality of our services and facilities. Thank you for your kind words and appreciation. We truly value your feedback and hope to have the opportunity to welcome you back to ARYADUTA Medan for an even better experience in the future. Kind regards, Dosen Sinaga General Manager
r***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The city view is the best 🤩 The breakfast menu is also delicious 👍
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Araya Duta Medan Hotel. We are delighted to hear that you enjoyed the city view from our hotel and the varied breakfast options we provided. Your appreciation of the city view and the breakfast was a joy for our entire team, especially the culinary team. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Araya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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S***U
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very good service and facilities
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you were satisfied with the services and facilities we provided during your stay. Your compliments motivate our entire team to strive for the best service and maintain the quality of facilities for the comfort of all our guests. Thank you again for your review and compliments. We are very pleased to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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H***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good hotel for staycation in Medan.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review and for choosing ARYADUTA Medan. We are delighted to know that you found our hotel to be a great choice for a staycation in Medan. It is always rewarding to hear that our guests enjoy their time with us and have a pleasant and comfortable stay experience. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you back again in the near future. Kind regards, Dosen Sinaga General Manager
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Candra y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a great stay at this hotel. It's close to the city center and the staff are friendly.
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Accommodation's Reply
11 Jun 2026
Dear Ms. Kendra Wai, Thank you for your positive review of Aryaduta Medan Hotel. We are delighted to hear that you enjoyed your stay with us. We are pleased to know that the hotel's location near the city center and the friendly service from our staff made your stay comfortable. Thank you for your review and compliments. We are very happy to know that you enjoyed your stay at Aryaduta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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n***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly and very helpful.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you were impressed with the service and assistance our team provided during your stay. Your compliments motivate all our staff to continue striving to provide friendly, professional, and attentive service to all guests. Thank you again for your review and compliments. We are very pleased to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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R***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Always a choice to stay at this hotel.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your kind review and your trust in Arayaduta Medan Hotel. We are delighted to know that Arayaduta Medan Hotel is your first choice for every visit. Your loyalty and trust mean a great deal to our entire team and motivate us to continue providing the best service and memorable stays. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Arayaduta Medan Hotel. We hope to welcome you back again in the near future for another memorable stay. Sincerely, Dozen Sinaga, General Manager
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N***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Great stay at Aryaduta Medan. Comfortable rooms, friendly staff, good breakfast, and a convenient location. Highly recommended!
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing ARYADUTA Medan. We are delighted to know that you had a great stay with us and enjoyed the comfort of our rooms, the friendliness of our staff, our breakfast offerings, and our convenient location. It is especially rewarding to hear that you would highly recommend ARYADUTA Medan to other travelers. Your kind words and support mean a great deal to us and serve as motivation for our team to continue delivering exceptional service and memorable experiences for every guest. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you back again in the near future. Kind regards, Dosen Sinaga General Manager
s***h
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
The hotel location is strategic. The staff is friendly and helpful. However, the room condition is quite disappointing and needs refurbishment. The mattress is sagging and not comfortable to sleep on. The air conditioner is also not very cold even though it has been adjusted to a low temperature. The sheets look clean but have a rather unpleasant smell, as if they are old clothes that are not fresh. The carpet in the room also looks worn and gives the room a feeling of being poorly maintained. This hotel has good potential because of the location and good staff service, but the condition of the room especially the mattress, carpet and air conditioning system needs immediate attention. For now, I do not feel that it provides value for money for the price paid.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Araya Duta Medan Hotel. We appreciate your appreciation of the hotel's excellent location and the friendliness and assistance our team provided during your stay. Your positive feedback regarding our staff's service is extremely important and will be passed on to the entire team. Furthermore, we apologize for any inconvenience you experienced regarding the condition of your room. We are saddened that the comfort of the mattress, the efficiency of the air conditioning, the condition of the carpet, and the freshness of the linens did not meet your expectations. Your feedback regarding the condition of the room, which requires further improvement and maintenance, is a concern for us. We have forwarded your comments to the relevant departments, including the engineering and housekeeping departments, for evaluation and further action. We understand that room comfort is a crucial part of the guest experience, and we are committed to continuously improving to enhance the quality of our facilities and the value we provide to all our guests. Thank you for your honest and constructive feedback. We look forward to welcoming you back in the future and providing you with an even better stay experience that meets your expectations. Sincerely, Dosen Sinaga, General Manager
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Tjut I. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Always stay here, clean hotel and in the city center.
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Accommodation's Reply
11 Jun 2026
Dear Mr. Tjut I. Z, Thank you for your kind review and your trust in Aryaduta Medan Hotel. We are delighted to know that Aryaduta Medan is always your choice for every visit. We are pleased to hear that you appreciate the cleanliness of the hotel and its excellent location in the heart of Medan. Your loyalty and support mean a great deal to our entire team and motivate us to strive for the best service and provide a memorable stay for all our guests. Thank you for your review and appreciation. We are very happy to know that you enjoyed your stay at Aryaduta Medan. We hope to welcome you back again soon. Sincerely, Dosen Sinaga, General Manager
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Number of reviews per page
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