Aryaduta Medan

Hotels
Preferred Partner
8.4
/10
Very Good
9,209 reviews

What Guests Say About Their Stay

Distance To City Center (251)
Staff Friendliness (231)
Bedroom (217)
Ambiance (214)

A***l

10.0
/ 10
This hotel is highly recommended for a family vacation. It's clean, comfortable, and quiet. The quality is always maintained.

N***l

8.8
/ 10
Great stay at Aryaduta Medan. Comfortable rooms, friendly staff, good breakfast, and a convenient location. Highly recommended!

C***o

9.1
/ 10
It was great! Especially the service from Glennice! Thank you, Sis, for making my day! ☺️
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D***y

9.4
/ 10
The room was comfortable and spacious. The breakfast was delicious and varied. The staff was friendly. Definitely recommended.
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Rahmad F. M.

10.0
/ 10
A very memorable first experience. I will stay here again on another occasion.
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In the Area
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Jalan Kapten Maulana Lubis No. 8, Medan City Center, Medan, Sumatra Utara, Indonesia, 20112

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Aryaduta Medan Aryaduta Medan is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Aryaduta Medan

Jalan Kapten Maulana Lubis No. 8, Medan City Center, Medan, Sumatra Utara, Indonesia, 20112
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Lobby Aryaduta Medan
Lobby 2 Aryaduta Medan

Discover More About Aryaduta Medan

Located in one of the largest cities in Indonesia, Aryaduta Medan offers a strategically situated location close to shopping centers and popular tourist destinations. Situated at Jl. Kapten Maulana Lubis No. 8, this hotel provides unparalleled premium comfort in its 195 rooms and suites. Available facilities include versatile meeting spaces, a 35-meter pool, a sports center, inspiring culinary options, and various other amenities. Overlooking the stunning cityscape, Aryaduta Medan is designed to be an ideal art deco icon for regional and international travelers on business or leisure journeys.

The hotel features a fitness center with a pool view and in-room massage services. Free WiFi is accessible throughout the hotel. Aryaduta Medan offers spacious air-conditioned rooms with a contemporary yet classy carpeted design. Each room is equipped with a flat-screen TV, a safe, seating area, and tea/coffee-making facilities. The bathrooms come with showers and complimentary toiletries. Some room types offer a larger seating area with a sofa.

The Kitchen Aryaduta Medan restaurant serves Asian and Western dishes for breakfast, lunch, and dinner, while the relaxed Pool Cafe provides fresh drinks and snacks.

The friendly 24-hour reception staff can assist you with concierge services and airport transfers. A business center and laundry/dry cleaning services are also available for an additional fee.

Your stay at Aryaduta Medan will be even more complete when combined with visits to popular and attractive attractions not far from the hotel. You can visit Lippo Plaza Medan, which is only about 400 meters away on foot. Other nearby shopping centers include Medan Mall and Sun Plaza.

For tourist destinations, you can explore religious sites such as the Borobudur Temple, Shri Mariaman Temple, Gunung Timur Temple, Maha Vihara Maitreya Cemara Asri, and the Al-Mashun Grand Mosque. The Maimun Palace, Bukit Barisan Museum, and Rahmat International Wildlife Museum Gallery are also interesting attractions that you can visit not far from the hotel.

A strategic location, comprehensive facilities, and international-class service are undoubtedly reasons why you should choose Aryaduta Medan as the best place to stay in the capital of North Sumatra.

All facilities in Aryaduta Medan

Bar, Cafe and Lounge Aryaduta Medan
Bar, Cafe and Lounge
Swimming Pool Aryaduta Medan
Swimming Pool
Functional Hall Aryaduta Medan
Functional Hall
Common Space Aryaduta Medan
Common Space
Lobby Aryaduta Medan
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Cafe
  • Poolside bar
  • Show cooking restaurant

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

Transportation

  • Airport transfer
  • Car rental
  • Parking with surcharge
  • Shopping center shuttle
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Aryaduta Medan

Important Note
Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aryaduta Medan
195
Number of floors in Aryaduta Medan
3
Another facilities in Aryaduta Medan
Bellhop, Concierge, Doorman, Express check-out, Front desk

Frequently asked question in Aryaduta Medan

What are available facilities at Aryaduta Medan?
There are top facilites at Aryaduta Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aryaduta Medan?
The standard check-in time at Aryaduta Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aryaduta Medan provide breakfast?
Yes, Aryaduta Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aryaduta Medan?
Aryaduta Medan is a 4.0-star hotel.
How many floors does Aryaduta Medan have?
Aryaduta Medan has 3 floors.
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More Reviews from Other Guests in Aryaduta Medan

Overall Ratings & Reviews Aryaduta Medan

Traveloka (8,953)
Other sources (256)
8.5
Very Good
From 8,953 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Aryaduta Medan
All
Distance to City Center (162)
Staff Friendliness (159)
Ambiance (156)
Bedroom (146)
Taste (143)
Room Space (141)
Hotel Area (132)
Bathroom (127)
Variety (120)
Family Friendly (119)
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Traveler Reviews Aryaduta Medan

Number of reviews per page
20
40
Customer reviews
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
This hotel is highly recommended for a family vacation. It's clean, comfortable, and quiet. The quality is always maintained.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing ARYADUTA Medan. We are delighted to know that you highly recommend our hotel for a family vacation and that you found your stay clean, comfortable, and peaceful. It is especially rewarding to hear that you recognize our consistent efforts in maintaining the quality of our facilities and services. Your kind words and continued trust are truly appreciated and serve as motivation for our team to continue delivering memorable experiences and warm hospitality to every guest. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you and your family back again in the near future. Kind regards, Dosen Sinaga General Manager
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The AC wasn't cold enough yesterday, sis, it didn't feel like usual.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Aryaduta Medan Hotel. We apologize for any inconvenience you experienced regarding the air conditioning, which felt a little too cold during your stay. We understand that an appropriate room temperature is one of the key factors in a pleasant stay. We have forwarded your feedback to our engineering team for further investigation and follow-up to ensure all in-room amenities are functioning correctly according to our standards. Thank you for your valuable feedback. We hope to welcome you back to Aryaduta Medan Hotel again and provide you with an even more comfortable stay in the future. Sincerely, Dozen Sinaga, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Really like the room, it's comfortable, clean, and it's positioned in front of the pool.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you enjoyed the comfortable and clean rooms, as well as the location overlooking the pool. We are pleased to know that the atmosphere and comfort we provided contributed to your memorable stay. Thank you for your review and compliments. We are very happy to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dosen Sinaga, General Manager
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wisma h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, strategic location, comfortable rooms.
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Accommodation's Reply
11 Jun 2026
Dear Ms. Wisma H, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you were impressed with the friendliness of our staff, the excellent location of the hotel, and the comfort of your room during your stay. Your compliments motivate our entire team to strive for the best service and provide every guest with a memorable experience. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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PT Carbay S. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Staff were very nice and did their best to meet your needs, although several were trainees. Would I return/recommend? Possibly.
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Accommodation's Reply
11 Jun 2026
Dear PT Carbay S.I , Thank you for sharing your feedback and for choosing ARYADUTA Medan. We are pleased to know that our team members, including our trainees, were friendly and did their best to meet your needs throughout your stay. Your recognition is greatly appreciated and will be shared with the team as encouragement to continue learning and delivering excellent hospitality. We also appreciate your honest feedback regarding your overall experience. Guest comments such as yours are valuable in helping us identify opportunities for improvement and further enhance the quality of our services and facilities. Thank you for your kind words and appreciation. We truly value your feedback and hope to have the opportunity to welcome you back to ARYADUTA Medan for an even better experience in the future. Kind regards, Dosen Sinaga General Manager
r***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The city view is the best 🤩 The breakfast menu is also delicious 👍
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Araya Duta Medan Hotel. We are delighted to hear that you enjoyed the city view from our hotel and the varied breakfast options we provided. Your appreciation of the city view and the breakfast was a joy for our entire team, especially the culinary team. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Araya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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S***U
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Very good service and facilities
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you were satisfied with the services and facilities we provided during your stay. Your compliments motivate our entire team to strive for the best service and maintain the quality of facilities for the comfort of all our guests. Thank you again for your review and compliments. We are very pleased to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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H***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Good hotel for staycation in Medan.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review and for choosing ARYADUTA Medan. We are delighted to know that you found our hotel to be a great choice for a staycation in Medan. It is always rewarding to hear that our guests enjoy their time with us and have a pleasant and comfortable stay experience. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you back again in the near future. Kind regards, Dosen Sinaga General Manager
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Candra y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a great stay at this hotel. It's close to the city center and the staff are friendly.
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Accommodation's Reply
11 Jun 2026
Dear Ms. Kendra Wai, Thank you for your positive review of Aryaduta Medan Hotel. We are delighted to hear that you enjoyed your stay with us. We are pleased to know that the hotel's location near the city center and the friendly service from our staff made your stay comfortable. Thank you for your review and compliments. We are very happy to know that you enjoyed your stay at Aryaduta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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n***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and very helpful.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you were impressed with the service and assistance our team provided during your stay. Your compliments motivate all our staff to continue striving to provide friendly, professional, and attentive service to all guests. Thank you again for your review and compliments. We are very pleased to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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R***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Always a choice to stay at this hotel.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your kind review and your trust in Arayaduta Medan Hotel. We are delighted to know that Arayaduta Medan Hotel is your first choice for every visit. Your loyalty and trust mean a great deal to our entire team and motivate us to continue providing the best service and memorable stays. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Arayaduta Medan Hotel. We hope to welcome you back again in the near future for another memorable stay. Sincerely, Dozen Sinaga, General Manager
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N***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Great stay at Aryaduta Medan. Comfortable rooms, friendly staff, good breakfast, and a convenient location. Highly recommended!
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing ARYADUTA Medan. We are delighted to know that you had a great stay with us and enjoyed the comfort of our rooms, the friendliness of our staff, our breakfast offerings, and our convenient location. It is especially rewarding to hear that you would highly recommend ARYADUTA Medan to other travelers. Your kind words and support mean a great deal to us and serve as motivation for our team to continue delivering exceptional service and memorable experiences for every guest. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you back again in the near future. Kind regards, Dosen Sinaga General Manager
s***h
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The hotel location is strategic. The staff is friendly and helpful. However, the room condition is quite disappointing and needs refurbishment. The mattress is sagging and not comfortable to sleep on. The air conditioner is also not very cold even though it has been adjusted to a low temperature. The sheets look clean but have a rather unpleasant smell, as if they are old clothes that are not fresh. The carpet in the room also looks worn and gives the room a feeling of being poorly maintained. This hotel has good potential because of the location and good staff service, but the condition of the room especially the mattress, carpet and air conditioning system needs immediate attention. For now, I do not feel that it provides value for money for the price paid.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Araya Duta Medan Hotel. We appreciate your appreciation of the hotel's excellent location and the friendliness and assistance our team provided during your stay. Your positive feedback regarding our staff's service is extremely important and will be passed on to the entire team. Furthermore, we apologize for any inconvenience you experienced regarding the condition of your room. We are saddened that the comfort of the mattress, the efficiency of the air conditioning, the condition of the carpet, and the freshness of the linens did not meet your expectations. Your feedback regarding the condition of the room, which requires further improvement and maintenance, is a concern for us. We have forwarded your comments to the relevant departments, including the engineering and housekeeping departments, for evaluation and further action. We understand that room comfort is a crucial part of the guest experience, and we are committed to continuously improving to enhance the quality of our facilities and the value we provide to all our guests. Thank you for your honest and constructive feedback. We look forward to welcoming you back in the future and providing you with an even better stay experience that meets your expectations. Sincerely, Dosen Sinaga, General Manager
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Tjut I. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always stay here, clean hotel and in the city center.
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Accommodation's Reply
11 Jun 2026
Dear Mr. Tjut I. Z, Thank you for your kind review and your trust in Aryaduta Medan Hotel. We are delighted to know that Aryaduta Medan is always your choice for every visit. We are pleased to hear that you appreciate the cleanliness of the hotel and its excellent location in the heart of Medan. Your loyalty and support mean a great deal to our entire team and motivate us to strive for the best service and provide a memorable stay for all our guests. Thank you for your review and appreciation. We are very happy to know that you enjoyed your stay at Aryaduta Medan. We hope to welcome you back again soon. Sincerely, Dosen Sinaga, General Manager
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
From the app, don't make a terrace/balcony, it must be clear, so customers don't choose the wrong room.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Arya Duta Medan Hotel. We appreciate your comments regarding the room type information displayed in the booking application. We understand that clarity about room amenities, including the presence of a balcony or terrace, is important for guests to choose a room that suits their needs and expectations. We apologize for any inconvenience and confusion caused by the unclear information. We have noted your feedback and will forward it to the relevant team for further investigation to improve the accuracy and clarity of the information provided to our guests. Thank you for your valuable feedback. We look forward to welcoming you back to Arya Duta Medan Hotel again and providing you with an even better stay in the future. Sincerely, Dozen Sinaga, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel was nice, clean, comfortable, and very family-friendly. However, the rooms facing the pool terrace were a bit small, making it very cramped with an extra bed. Another towel needed replacing; it was very faded and black, and the threads were coming apart from wear and tear.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Arya Duta Medan Hotel. We are delighted to hear that you found our hotel clean, comfortable, and to have a warm, family-like atmosphere. Your positive review is an encouragement to our entire team to continue providing the best possible service to all our guests. We also appreciate your valuable feedback regarding the size of the room with access to the pool terrace, which felt too small when using an extra bed. We apologize for the condition of the towels you encountered, including the faded color and frayed threads. We have forwarded your feedback to the housekeeping team and relevant departments for consideration and evaluation in order to maintain the quality of the amenities we provide. Thank you for your helpful review and suggestions. We hope to welcome you and your family back to Arya Duta Medan Hotel again in the future and provide you with an even better stay experience. Sincerely, Dozen Sinaga, General Manager
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C***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
It was great! Especially the service from Glennice! Thank you, Sis, for making my day! ☺️
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Aryaduta Medan Hotel. We are delighted to hear that you enjoyed your wonderful stay with us. Thank you for your special compliments to Glennice. We will share your kind words with her to motivate us to continue providing the best service and creating memorable experiences for all our guests. We are pleased to know that Glennice's service made your day even more enjoyable. Such positive reviews encourage our entire team to continue providing friendly and genuine service to all guests. Thank you for your review and compliments. We are very happy to know that you enjoyed your stay at Aryaduta Medan. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was comfortable and spacious. The breakfast was delicious and varied. The staff was friendly. Definitely recommended.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arayaduta Medan Hotel. We are delighted to hear that you enjoyed the comfort and spaciousness of the rooms, the varied breakfast menu, and the friendly service from our team throughout your stay. Your recommendation of Arayaduta Medan Hotel is a very valuable compliment to our entire team. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Arayaduta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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X***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The breakfast was surprisingly poor. We had to go out to eat. 1. No proper coffee, and any coffee from the coffee machine needs to be ordered separately. Are you sure you are 4 stars? 2. The egg station doesn't really take orders. You order then you wait. Once you leave there, whoever comes can take your order. It happened more than once. 3. All the other foods were not good enough to try a second time. 4. Well, it has milk and chicken soup at least, and nasi goreng tastes okay, but why do I eat so much carbs in the early morning?! Very disappointed for the breakfast.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at ARYADUTA Medan. We sincerely apologize that your breakfast experience did not meet your expectations. We regret to learn about the inconvenience you encountered with the coffee service, the egg station process, and the overall breakfast selection. We understand how important a satisfying breakfast is to start the day, and we are sorry that we fell short in delivering the quality experience you expected from us. Your detailed comments regarding the coffee quality, service flow at the egg station, and menu variety have been shared with our Food & Beverage team for immediate review and improvement. We truly appreciate your honest feedback, as it helps us identify areas where we need to do better and enhance the dining experience for our guests. Thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future and provide you with a significantly improved experience. Warm regards, Dosen Sinaga General Manager
X***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The breakfast was surprisingly poor. I didn't know what to eat every morning there. We had to order our own food outside or eventually went out to eat. 1. No proper coffee, and any coffee from the coffee machine needs to be ordered separately. Are you sure you are 4 stars? 2. Eggs station doesn't really take orders. You order then you wait. Once you leave there, whoever comes can take your order. It happened more than once. 3. All the other foods were not good enough to try a second time. 4. Well, it has milk at least, and nasi goreng tastes okay, but why do I eat so much carbs in the early morning?! Very disappointed for the breakfast. For the club room, no club access because 'not enough club room guests'. On the day of club opening, the drinks were water and some sweet water... so funny.. First night we had dinner in the hotel, that was a BBQ night, food was good as we only ordered and ate the beef, fish and chicken without extra seasoning, but the weird part was the price. There was a menu on the table, we read it in the afternoon when we had tea, but the price was not that when we tried to book a table for dinner. Then we confirmed a different price, of course it was higher, and confirmed again by another 2 waitresses. But again, when we arrived at the restaurant in the evening, the price was changed again, same again, higher. Our guests were already on their way. How could we cancel the reservation? I don't know how to express our feeling...
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Aryaduta Medan

Traveloka (8,953)
Other sources (256)
8.5
Very Good
From 8,953 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Aryaduta Medan
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Distance to City Center (162)
Staff Friendliness (159)
Ambiance (156)
Bedroom (146)
Taste (143)
Room Space (141)
Hotel Area (132)
Bathroom (127)
Variety (120)
Family Friendly (119)
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Traveler Reviews Aryaduta Medan

Number of reviews per page
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40
Customer reviews
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
This hotel is highly recommended for a family vacation. It's clean, comfortable, and quiet. The quality is always maintained.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing ARYADUTA Medan. We are delighted to know that you highly recommend our hotel for a family vacation and that you found your stay clean, comfortable, and peaceful. It is especially rewarding to hear that you recognize our consistent efforts in maintaining the quality of our facilities and services. Your kind words and continued trust are truly appreciated and serve as motivation for our team to continue delivering memorable experiences and warm hospitality to every guest. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you and your family back again in the near future. Kind regards, Dosen Sinaga General Manager
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The AC wasn't cold enough yesterday, sis, it didn't feel like usual.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Aryaduta Medan Hotel. We apologize for any inconvenience you experienced regarding the air conditioning, which felt a little too cold during your stay. We understand that an appropriate room temperature is one of the key factors in a pleasant stay. We have forwarded your feedback to our engineering team for further investigation and follow-up to ensure all in-room amenities are functioning correctly according to our standards. Thank you for your valuable feedback. We hope to welcome you back to Aryaduta Medan Hotel again and provide you with an even more comfortable stay in the future. Sincerely, Dozen Sinaga, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Really like the room, it's comfortable, clean, and it's positioned in front of the pool.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you enjoyed the comfortable and clean rooms, as well as the location overlooking the pool. We are pleased to know that the atmosphere and comfort we provided contributed to your memorable stay. Thank you for your review and compliments. We are very happy to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dosen Sinaga, General Manager
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wisma h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, strategic location, comfortable rooms.
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Accommodation's Reply
11 Jun 2026
Dear Ms. Wisma H, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you were impressed with the friendliness of our staff, the excellent location of the hotel, and the comfort of your room during your stay. Your compliments motivate our entire team to strive for the best service and provide every guest with a memorable experience. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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PT Carbay S. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Staff were very nice and did their best to meet your needs, although several were trainees. Would I return/recommend? Possibly.
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Accommodation's Reply
11 Jun 2026
Dear PT Carbay S.I , Thank you for sharing your feedback and for choosing ARYADUTA Medan. We are pleased to know that our team members, including our trainees, were friendly and did their best to meet your needs throughout your stay. Your recognition is greatly appreciated and will be shared with the team as encouragement to continue learning and delivering excellent hospitality. We also appreciate your honest feedback regarding your overall experience. Guest comments such as yours are valuable in helping us identify opportunities for improvement and further enhance the quality of our services and facilities. Thank you for your kind words and appreciation. We truly value your feedback and hope to have the opportunity to welcome you back to ARYADUTA Medan for an even better experience in the future. Kind regards, Dosen Sinaga General Manager
r***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The city view is the best 🤩 The breakfast menu is also delicious 👍
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Araya Duta Medan Hotel. We are delighted to hear that you enjoyed the city view from our hotel and the varied breakfast options we provided. Your appreciation of the city view and the breakfast was a joy for our entire team, especially the culinary team. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Araya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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S***U
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Very good service and facilities
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you were satisfied with the services and facilities we provided during your stay. Your compliments motivate our entire team to strive for the best service and maintain the quality of facilities for the comfort of all our guests. Thank you again for your review and compliments. We are very pleased to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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H***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Good hotel for staycation in Medan.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review and for choosing ARYADUTA Medan. We are delighted to know that you found our hotel to be a great choice for a staycation in Medan. It is always rewarding to hear that our guests enjoy their time with us and have a pleasant and comfortable stay experience. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you back again in the near future. Kind regards, Dosen Sinaga General Manager
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Candra y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a great stay at this hotel. It's close to the city center and the staff are friendly.
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Accommodation's Reply
11 Jun 2026
Dear Ms. Kendra Wai, Thank you for your positive review of Aryaduta Medan Hotel. We are delighted to hear that you enjoyed your stay with us. We are pleased to know that the hotel's location near the city center and the friendly service from our staff made your stay comfortable. Thank you for your review and compliments. We are very happy to know that you enjoyed your stay at Aryaduta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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n***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and very helpful.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arya Duta Medan Hotel. We are delighted to hear that you were impressed with the service and assistance our team provided during your stay. Your compliments motivate all our staff to continue striving to provide friendly, professional, and attentive service to all guests. Thank you again for your review and compliments. We are very pleased to know that you enjoyed your stay at Arya Duta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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R***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Always a choice to stay at this hotel.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your kind review and your trust in Arayaduta Medan Hotel. We are delighted to know that Arayaduta Medan Hotel is your first choice for every visit. Your loyalty and trust mean a great deal to our entire team and motivate us to continue providing the best service and memorable stays. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Arayaduta Medan Hotel. We hope to welcome you back again in the near future for another memorable stay. Sincerely, Dozen Sinaga, General Manager
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N***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Great stay at Aryaduta Medan. Comfortable rooms, friendly staff, good breakfast, and a convenient location. Highly recommended!
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing ARYADUTA Medan. We are delighted to know that you had a great stay with us and enjoyed the comfort of our rooms, the friendliness of our staff, our breakfast offerings, and our convenient location. It is especially rewarding to hear that you would highly recommend ARYADUTA Medan to other travelers. Your kind words and support mean a great deal to us and serve as motivation for our team to continue delivering exceptional service and memorable experiences for every guest. Thank you for your kind words and appreciation. We are truly pleased to know that you enjoyed your experience with ARYADUTA Medan, and we look forward to welcoming you back again in the near future. Kind regards, Dosen Sinaga General Manager
s***h
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The hotel location is strategic. The staff is friendly and helpful. However, the room condition is quite disappointing and needs refurbishment. The mattress is sagging and not comfortable to sleep on. The air conditioner is also not very cold even though it has been adjusted to a low temperature. The sheets look clean but have a rather unpleasant smell, as if they are old clothes that are not fresh. The carpet in the room also looks worn and gives the room a feeling of being poorly maintained. This hotel has good potential because of the location and good staff service, but the condition of the room especially the mattress, carpet and air conditioning system needs immediate attention. For now, I do not feel that it provides value for money for the price paid.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Araya Duta Medan Hotel. We appreciate your appreciation of the hotel's excellent location and the friendliness and assistance our team provided during your stay. Your positive feedback regarding our staff's service is extremely important and will be passed on to the entire team. Furthermore, we apologize for any inconvenience you experienced regarding the condition of your room. We are saddened that the comfort of the mattress, the efficiency of the air conditioning, the condition of the carpet, and the freshness of the linens did not meet your expectations. Your feedback regarding the condition of the room, which requires further improvement and maintenance, is a concern for us. We have forwarded your comments to the relevant departments, including the engineering and housekeeping departments, for evaluation and further action. We understand that room comfort is a crucial part of the guest experience, and we are committed to continuously improving to enhance the quality of our facilities and the value we provide to all our guests. Thank you for your honest and constructive feedback. We look forward to welcoming you back in the future and providing you with an even better stay experience that meets your expectations. Sincerely, Dosen Sinaga, General Manager
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Tjut I. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always stay here, clean hotel and in the city center.
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Accommodation's Reply
11 Jun 2026
Dear Mr. Tjut I. Z, Thank you for your kind review and your trust in Aryaduta Medan Hotel. We are delighted to know that Aryaduta Medan is always your choice for every visit. We are pleased to hear that you appreciate the cleanliness of the hotel and its excellent location in the heart of Medan. Your loyalty and support mean a great deal to our entire team and motivate us to strive for the best service and provide a memorable stay for all our guests. Thank you for your review and appreciation. We are very happy to know that you enjoyed your stay at Aryaduta Medan. We hope to welcome you back again soon. Sincerely, Dosen Sinaga, General Manager
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
From the app, don't make a terrace/balcony, it must be clear, so customers don't choose the wrong room.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Arya Duta Medan Hotel. We appreciate your comments regarding the room type information displayed in the booking application. We understand that clarity about room amenities, including the presence of a balcony or terrace, is important for guests to choose a room that suits their needs and expectations. We apologize for any inconvenience and confusion caused by the unclear information. We have noted your feedback and will forward it to the relevant team for further investigation to improve the accuracy and clarity of the information provided to our guests. Thank you for your valuable feedback. We look forward to welcoming you back to Arya Duta Medan Hotel again and providing you with an even better stay in the future. Sincerely, Dozen Sinaga, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel was nice, clean, comfortable, and very family-friendly. However, the rooms facing the pool terrace were a bit small, making it very cramped with an extra bed. Another towel needed replacing; it was very faded and black, and the threads were coming apart from wear and tear.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Arya Duta Medan Hotel. We are delighted to hear that you found our hotel clean, comfortable, and to have a warm, family-like atmosphere. Your positive review is an encouragement to our entire team to continue providing the best possible service to all our guests. We also appreciate your valuable feedback regarding the size of the room with access to the pool terrace, which felt too small when using an extra bed. We apologize for the condition of the towels you encountered, including the faded color and frayed threads. We have forwarded your feedback to the housekeeping team and relevant departments for consideration and evaluation in order to maintain the quality of the amenities we provide. Thank you for your helpful review and suggestions. We hope to welcome you and your family back to Arya Duta Medan Hotel again in the future and provide you with an even better stay experience. Sincerely, Dozen Sinaga, General Manager
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C***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
It was great! Especially the service from Glennice! Thank you, Sis, for making my day! ☺️
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Aryaduta Medan Hotel. We are delighted to hear that you enjoyed your wonderful stay with us. Thank you for your special compliments to Glennice. We will share your kind words with her to motivate us to continue providing the best service and creating memorable experiences for all our guests. We are pleased to know that Glennice's service made your day even more enjoyable. Such positive reviews encourage our entire team to continue providing friendly and genuine service to all guests. Thank you for your review and compliments. We are very happy to know that you enjoyed your stay at Aryaduta Medan. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was comfortable and spacious. The breakfast was delicious and varied. The staff was friendly. Definitely recommended.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your positive review of Arayaduta Medan Hotel. We are delighted to hear that you enjoyed the comfort and spaciousness of the rooms, the varied breakfast menu, and the friendly service from our team throughout your stay. Your recommendation of Arayaduta Medan Hotel is a very valuable compliment to our entire team. Thank you for your review and compliments. We are very pleased to know that you enjoyed your stay at Arayaduta Medan Hotel. We hope to welcome you back again soon. Sincerely, Dozen Sinaga, General Manager
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X***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The breakfast was surprisingly poor. We had to go out to eat. 1. No proper coffee, and any coffee from the coffee machine needs to be ordered separately. Are you sure you are 4 stars? 2. The egg station doesn't really take orders. You order then you wait. Once you leave there, whoever comes can take your order. It happened more than once. 3. All the other foods were not good enough to try a second time. 4. Well, it has milk and chicken soup at least, and nasi goreng tastes okay, but why do I eat so much carbs in the early morning?! Very disappointed for the breakfast.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at ARYADUTA Medan. We sincerely apologize that your breakfast experience did not meet your expectations. We regret to learn about the inconvenience you encountered with the coffee service, the egg station process, and the overall breakfast selection. We understand how important a satisfying breakfast is to start the day, and we are sorry that we fell short in delivering the quality experience you expected from us. Your detailed comments regarding the coffee quality, service flow at the egg station, and menu variety have been shared with our Food & Beverage team for immediate review and improvement. We truly appreciate your honest feedback, as it helps us identify areas where we need to do better and enhance the dining experience for our guests. Thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future and provide you with a significantly improved experience. Warm regards, Dosen Sinaga General Manager
X***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The breakfast was surprisingly poor. I didn't know what to eat every morning there. We had to order our own food outside or eventually went out to eat. 1. No proper coffee, and any coffee from the coffee machine needs to be ordered separately. Are you sure you are 4 stars? 2. Eggs station doesn't really take orders. You order then you wait. Once you leave there, whoever comes can take your order. It happened more than once. 3. All the other foods were not good enough to try a second time. 4. Well, it has milk at least, and nasi goreng tastes okay, but why do I eat so much carbs in the early morning?! Very disappointed for the breakfast. For the club room, no club access because 'not enough club room guests'. On the day of club opening, the drinks were water and some sweet water... so funny.. First night we had dinner in the hotel, that was a BBQ night, food was good as we only ordered and ate the beef, fish and chicken without extra seasoning, but the weird part was the price. There was a menu on the table, we read it in the afternoon when we had tea, but the price was not that when we tried to book a table for dinner. Then we confirmed a different price, of course it was higher, and confirmed again by another 2 waitresses. But again, when we arrived at the restaurant in the evening, the price was changed again, same again, higher. Our guests were already on their way. How could we cancel the reservation? I don't know how to express our feeling...
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