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I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.

It is very comfortable to stay here, the sports facilities are complete and the staff are very friendly.

The friendliness of the hotel staff from the FO, housekeeping, security, and everyone on duty when I stayed for 2 days was really good, helpful, calming, and pleasant 🩵

Everything was amazing, from the service to the food. Keep it up and keep improving! Keep up the good work.

Good room, good location, friendly staff, good food, good value for money, and the services are excellent! Co by Nadya

This is my umpteenth stay at Hermes, my first choice every time I visit Medan. The service standards remain consistent year after year. Excellent.

The deluxe room was spacious and clean, with a clean bathroom and neat, complete amenities. All the staff were friendly, especially the receptionists—Miss Pitri and Utami. My suggestion: for smoking rooms, the exhaust should be a bit stronger to prevent the smoke from getting stuffy. Thank you.

The hotel staff was kind and polite, the parking security was also friendly, and our vehicle was safe in the 24/7 parking lot. The rooms were nice, tidy, and clean, as was the bathroom. The TV and air conditioning were all working, and it was a comfortable place to stay.

It is always my top choice when staying in Medan! Thank you for being my favorite hotel in the city 🙏

A family staycation, and everything was great. Breakfast options for both children and adults can be customized, and the local and Western menu options are delicious. The staff were all excellent. The location is also strategic, with easy access to everything.

It's been a pleasure staying at Emerald Garden Medan every month since 2010.

The service is good, the staff are friendly, from the security guards to the receptionists. The hotel is clean and elegant.

The hotel staff is friendly, helpful, and provides good service. It's comfortable to stay at this hotel ⭐⭐⭐⭐⭐

We had a lovely stay at JW Marriott Medan for my wife’s birthday. The room was clean and comfortable, the staff were warm and friendly, and breakfast was great with plenty of choices. A simple but special stay with the family. Thank you for making the moment even more memorable. Would love to come back.

This is one of the best hotels I have ever stayed in Medan. I was so happy that they accommodated us with very good movies on the TV. Clap clap. The room was very clean and comfortable. I really enjoyed my stay.

Very impressed with the comfortable atmosphere of the hotel, the availability of prayer mats in the rooms, and the added bonus of the super cool prayer room...

This is my second stay at this hotel. The room is super clean, the furniture is very aesthetic, and the room is spacious and comfortable. I originally booked a smoking room because the non-smoking room was no longer available, but I made a special request to be upgraded to a non-smoking room, and it was approved. I received a welcome cake for the second time, and the receptionist, Mr. Fama, helped me with the service. The receptionist was humble and helpful as always. - Intan

Good, clean, affordable airport hotel. Great for the night while you transit elsewhere. Medan airport in general was a pleasant surprise of modern facilities.

The hotel staff were very friendly and provided clear information and assistance during the check-in process.

The hotel is very clean and comfortable, plus the hotel staff is very friendly. The best.

Thank you to the friendly staff, Anggi. They even helped me check in, and then found me the next day at check out. I left my phone in the room at check out, and the staff helped me. The room was comfortable, and the food was varied and delicious.