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Good place, nice close to KNO airport

The rooms are comfortable and very clean. The staff are very friendly, polite, and helpful.

Satisfying, the staff are very friendly and the service is excellent. The room and bathroom are clean and smell good.

Good, clean, affordable airport hotel. Great for the night while you transit elsewhere. Medan airport in general was a pleasant surprise of modern facilities.

The hotel is very nice, big room, clean, endless view, good management, number 1 service.

Always stay here and it never disappoints. The shuttle bus is on time, the staff is friendly. I'll definitely stay here again next time. Keep up the good service. Thank you, and keep up the good work at The Crew Hotel.

The facilities and services provided are excellent and commensurate with the price paid, especially the free shuttle service to the airport is very helpful so you don't have to bother ordering a GrabCar anymore.

Highly recommended hotel, good service and cleanliness, and a fleet ready for airport pick-up and drop-off.

The service was very friendly and honest. I left my ring in my room, and the hotel helped me find it. I really appreciate it. Thank you to the hotel staff on duty.

The staff was very friendly and check-in and check-out were quick. Transportation to Kualanamu Airport was available. Thank you...

All the hotel staff I encountered, including the security guards, the front desk, and the cleaning staff, were very friendly. I was also very grateful that the power was still out in my area when I checked out, so I left my child's breast milk at the hotel to prevent it from spoiling, and the staff allowed me to do so.