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The food is truly top-notch, with everything from breakfast to dinner delicious. The rooms are spacious and have a bathtub that's perfect for relaxing after a long day of traveling.

It is always my top choice when staying in Medan! Thank you for being my favorite hotel in the city 🙏

It is very comfortable to stay here, the sports facilities are complete and the staff are very friendly.

Strategic location, can have a romantic dinner, friendly staff, free valet, wifi available, okay rooms, hair dryer ready, delicious and varied food.

Everything was amazing, from the service to the food. Keep it up and keep improving! Keep up the good work.

The rooms are spacious, with complete amenities (5-star standard). The service is excellent throughout. The breakfast buffet is delicious and varied.

I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.

The staff and regulations are simple, friendly, and responsive. The staff are very helpful. The rooms are excellent and very comfortable. The breakfast is delicious and varied.

The hotel staff was very cooperative. I left something there, and they were very helpful throughout the process until it arrived safely. Thank you.

The room was spacious and comfortable with a view of the pool and city. The service was excellent. Check-in/check-out was fast. We were given early check-in. 😊

Very impressed with the comfortable atmosphere of the hotel, the availability of prayer mats in the rooms, and the added bonus of the super cool prayer room...

We had a lovely stay at JW Marriott Medan for my wife’s birthday. The room was clean and comfortable, the staff were warm and friendly, and breakfast was great with plenty of choices. A simple but special stay with the family. Thank you for making the moment even more memorable. Would love to come back.

This is my second stay at this hotel. The room is super clean, the furniture is very aesthetic, and the room is spacious and comfortable. I originally booked a smoking room because the non-smoking room was no longer available, but I made a special request to be upgraded to a non-smoking room, and it was approved. I received a welcome cake for the second time, and the receptionist, Mr. Fama, helped me with the service. The receptionist was humble and helpful as always. - Intan

All the hotel staff and employees are very friendly, from entering the parking lot to helping with luggage and the friendliness of the receptionist.

This hotel offers a comfortable stay. The rooms and public areas are well-maintained, and the staff provides professional service. Overall, this hotel is a good choice for travel or leisure needs.

The room is simple but elegant, cool.

This is one of the best hotels I have ever stayed in Medan. I was so happy that they accommodated us with very good movies on the TV. Clap clap. The room was very clean and comfortable. I really enjoyed my stay.

The deluxe room was spacious and clean, with a clean bathroom and neat, complete amenities. All the staff were friendly, especially the receptionists—Miss Pitri and Utami. My suggestion: for smoking rooms, the exhaust should be a bit stronger to prevent the smoke from getting stuffy. Thank you.

Very comfortable and close to all the places we want to go. Medan city center.

This hotel offers a very pleasant stay experience with friendly service, complete facilities, and a comfortable atmosphere, making us feel like home.

The service is already excellent. Hopefully, it can be further improved in the future. The price and amenities are quite reasonable. All the staff are friendly and very helpful.