This is our second stay here. The service is always excellent, from check-in to check-out. Thank you, Grand Mercure. We hope your next experience will be as enjoyable as this one. 🥰

The food is truly top-notch, with everything from breakfast to dinner delicious. The rooms are spacious and have a bathtub that's perfect for relaxing after a long day of traveling.

It is always my top choice when staying in Medan! Thank you for being my favorite hotel in the city 🙏

It is very comfortable to stay here, the sports facilities are complete and the staff are very friendly.

I've stayed at the Hermes Hotel many times and it's always a pleasure. Friendly service from the security guards, customer service, and restaurant. Strategically located and clean.

The room was clean, comfortable, and elegant. The breakfast was varied and delicious. The facilities were complete, and the service was excellent and friendly. The staff didn't make it difficult to pay the deposit. Everything was very satisfying and enjoyable. I would definitely return here again.

Our first stay at the JW Marriott Medan and the service was very satisfying. All the staff were friendly, the room was clean, the food was delicious, the facilities were complete, the location was right in the city center, and even better, we got a bonus "guest of house" which allowed early check-in and late check-out. Next time we go to Medan, we will definitely stay at the JW Marriott again. Thank you JW Marriott for making our family's vacation in Medan a happy one 🫶🏻

The hotel has been modernized, can't wait to see the new restaurant (in the lobby) open, so it will be more comfortable no more queuing for breakfast, because we see that this new restaurant is quite big.

The staff and regulations are simple, friendly, and responsive. The staff are very helpful. The rooms are excellent and very comfortable. The breakfast is delicious and varied.

I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.

Excellent, staff very kind and humble, especially Mbak Cut and Mas Akina. Highly recommended.

All the hotel staff and employees are very friendly, from entering the parking lot to helping with luggage and the friendliness of the receptionist.

The hotel staff was friendly, opening the car door and helping carry our luggage to our room. The receptionist was kind, polite, and friendly. They even checked in to our room and made sure everything was in order, the facilities were functioning and in good condition. The pool was clean, and the pool attendants were friendly and helpful.

The hotel was great, the room was clean, and the staff was very friendly. Check-in was also fast. Thank you also to Mr. Tanta for helping carry our luggage to our room. Thank you ☺️

Very comfortable and close to all the places we want to go. Medan city center.

The room is simple but elegant, cool.

This hotel offers a very pleasant stay experience with friendly service, complete facilities, and a comfortable atmosphere, making us feel like home.

The staff is very friendly and accommodating. The room is clean. Hotel facilities are complete. The location is near the center of the city. Many other facilities are around the hotel.

The hotel was very clean and comfortable, and my kids loved the pool. The staff was also friendly.

The hotel is really nice. It's clean, tidy, and smells great. I felt safe and comfortable during my four-night stay in a deluxe room. The hotel is clean. The breakfast is varied and delicious. The service is also satisfactory. Recommended for a stay in Medan 👍