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The receptionist, Kak Fira, was very friendly and very helpful. I will definitely come here again next time, the room also has a smart TV 💗

My family and I enjoyed staying in the Sweet Business Room, it was comfortable, the atmosphere and terrace were also comfortable for relaxing.

The room was clean, comfortable, and elegant. The breakfast was varied and delicious. The facilities were complete, and the service was excellent and friendly. The staff didn't make it difficult to pay the deposit. Everything was very satisfying and enjoyable. I would definitely return here again.

Atmosphere/Facilities: Cool and quiet. Food: Complete. Staff assistance: Friendly. Highlights: Close to town. Price: Standard. Location: Good location.

The service is very good, the room is quite clean, the service is also very good and the staff are friendly, especially with Mbak Icut and Mas Akina 👍

The hotel staff is very friendly, and the breakfast is varied. It's a comfortable hotel for both business and family.

Upon arrival, the check-in process was quick and friendly. The receptionist immediately provided a refreshing welcome drink. The staff were very prompt in helping carry the suitcases to the room. Room Condition: The room was very clean, spacious, and fragrant. The king-size bed was very soft, the pillows were comfortable, and soundproof so that a night's sleep was very sound. The in-room facilities were complete: flat-screen TV, cold AC, mini refrigerator, electric kettle, coffee-tea set, and free mineral water. The bathroom was clean, the hot water worked smoothly, and toiletries were complete. Facilities & Location: The swimming pool is large and well-maintained, suitable for children and adults. The breakfast menu varies from local to western dishes with delicious taste. The location is very strategic, close to the city center and easily accessible by transportation.

Check-in was fast, friendly, and the room was clean. We enjoyed our two-day stay, and we'll definitely stay here again next time we're in Medan. Continued success at Swiss-Belhotel.

The hotel staff was very friendly and the check-in and check-out process was smooth. The room was clean and comfortable. The bathroom was spotless. The breakfast was delicious and varied. Thank you.

The staff are friendly and respond quickly to complaints and requests, ensuring that we are satisfied with the solutions provided.